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Housing Case Manager
2 months ago
Position Title: Housing Case Manager
Reports To: Director of Housing Stabilization Services
Safeway Home Healthcare is on a mission to provide home care services to improve the quality of life for all. Our commitment to home care is based on our belief that living longer at one’s home is the main element for achieving a better life. We support our clients to remain independent and live at home by providing a workforce that is compassionate, skilled, and dependable.
We are a fast-growing Minnesota Home Healthcare provider searching for Personal Care Assistants to join our team.
Job Summary: The Housing Case Manager is responsible for providing comprehensive support to individuals in securing and maintaining stable housing. This role requires a dedicated professional who can effectively manage a caseload, ensure timely documentation, and deliver both direct and indirect services to clients. The Housing Case Manager will work closely with clients to develop and implement housing plans, provide ongoing support, and facilitate access to necessary resources and services.
Key Responsibilities:
1. Communication and Documentation:
· Respond to all emails within 2 business days.
· Maintain and update calendars weekly.
· Meet billing expectations as instructed by the supervisor.
· Document progress notes and all activities related to the person-served daily by 11:59 pm.
· Keep the person-served’s file updated and save all relevant documents in their electronic file.
2. Service Delivery:
· Ensure 50% of services are delivered directly (25% in-person and 25% remote, unless the person is eligible for additional remote support) and 50% indirectly.
· Meet with the person-served at least 4 hours a month or 2 hours a month, based on their preference.
3. Planning and Support:
· Complete quarterly updates and review and update housing plans and budget sheets quarterly.
· Support the person-served during the transition stage by:
§ Helping them develop a housing plan and budget housing transition plan.
§ Evaluating their budget, housing needs, and wants using person-centered principles.
§ Locating housing in their chosen location and assisting with housing applications and touring.
§ Organizing their move, including packing and unpacking.
§ Providing transportation related to housing goals.
§ Assisting with expunging records or accessing reasonable accommodations.
§ Ensuring living arrangements are safe and that necessary adaptive devices or technology are in place.
§ Being present on moving day.
§ Keeping the housing transition plan up to date and saving it in the file.
§ Saving a copy of the completed housing application in the person’s file.
· Support the person-served during the sustaining stage by:
§ Developing a housing support and/or crisis/safety plan.
§ Educating them on the roles, rights, and responsibilities of tenants and landlords/property managers.
§ Supporting them in being good tenants, complying with leases, and managing their households.
§ Promoting cultural practice needs and understanding with landlords/property managers and neighbors.
§ Identifying and helping them apply for benefits to maintain housing.
§ Assisting them in finding natural housing supports and resources in their community.
§ Working with landlords/property management to promote housing retention.
4. Meetings and Supervision:
· Attend in-person supervision meetings.
· Perform other duties as assigned by the Director of Housing Stabilization Services.
Qualifications:
· Bachelor's degree in social work, Human Services, or a related field preffered.
· Previous experience in housing case management or related roles preferred.
· Strong organizational and time-management skills.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Proficiency in using electronic health records and case management software.
Working Conditions:
· This position follows a hybrid remote schedule, with a combination of remote work and in-person meetings or client visits.
· Travel may be required to meet with clients and attend meetings.
· Flexible working hours may be necessary to meet the needs of the clients.
Application Process: To apply, please submit your resume and cover letter detailing your relevant experience and interest in the position.
