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Safe Release Support Fingerprint Specialist

2 months ago

San Antonio, United States Global Refuge Full time $23 - $24
Job DescriptionJob Description

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you

Reporting to the Senior Program Officer for Safe Release Support, the Safe Release Support Fingerprint Specialist is responsible for capturing the fingerprints of potential sponsors and/or household members as part of the Office of Refugee Resettlement background check for the safe release of a minor into sponsor's care. This is a component in the assessment for family reunification to ensure the minor is released into a safe home environment. In addition, the fingerprint specialist will assist potential sponsors with filling out necessary documents, explain the family reunification process, and provide local community resources that are linguistically and culturally competent.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, and vision available on the first day of employment,
  • professional development, tuition reimbursement,
  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,
  • Family Building benefits for reproductive procedures, adoption/foster care assistance, and
  • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

  • Coordinate with the shelter case manager in scheduling fingerprint appointments to accommodate the sponsor's date/time request
  • Create an electronic file of fingerprint appointment and upload the necessary documents in a case management system
  • Identify local medical/mental health/education/legal resources to assist minors and sponsors with social support and successful acclimation to the community
  • Complete all required HHS/ACF/ORR background checks for access to the safe Release Support Fingerprint Systems
  • Comply with HHS Rules of Behavior for Use of HHS Information and Resources, ORR Policy and Procedures, and LIRS Safe Release Support Program Site Operations Manual
  • Maintain confidentiality and appropriately handle sensitive information in compliance with HIPAA standards
  • Complete other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent. Undergraduate degree preferred
  • A minimum of two years experience in general office and customer service, Child welfare, and/or case management experience is strongly encouraged
  • Proficiency with Microsoft Office, Excel, UC Portal
  • Detail-oriented, organized with good time management skills
  • Fluent in English and Spanish
  • Team-oriented
  • Experience and commitment to working in a diverse environment
  • Excellent oral and written communication skills
  • Ability to work independently, establish priorities, and exercise sound judgment in complex, sensitive, and confidential situations
  • Exercise a high level of confidentiality;
  • Work well under pressure and adaptable to change;

Special Position Requirements

  • Spanish language ability preferred
  • Up to 10% travel Required
  • A valid driver's license is required
  • Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.