Retail Branch Operations Manager

3 weeks ago


Prairie du Chien, United States Peoples State Bank Full time
Job DescriptionJob Description

Job Description

As the Retail Deposit Operations Manager, you will play a pivotal role in managing and advancing the skills and careers of your team members as well as ensure that each branch operates efficiently and delivers exceptional customer service. Key responsibilities include monitoring branch performance metrics, developing and executing operational policies, maintain compliance, training and fostering a positive work environment. You will also collaborate with other departments to drive initiatives, address operational issues, and support the overall growth and success of the retail network.

Role and Responsibilities

• Develop and implement strategic plans for branch operations across all branches to meet bank goals.

• Align branch operations with company objectives and ensure consistency in policies and procedures.

• Oversee recruitment, training, and development programs to build a strong retail team.

• Conduct timely performance reviews and provide ongoing guidance and training.

• Ensure that Retail Training Tools are current and updated as necessary.

• Conduct regular branch visits to observe, evaluate, interact, and assist as needed.

• Monitor and manage the performance of all branches, ensuring adherence to operational policies and procedures, industry regulations, and legal requirements.

• Works with Compliance regarding deposit compliance and serves as the liaison between retail personnel and compliance.

• Ensure high standards of customer service across all branches, addressing customer feedback and complaints as needed.

• Identify and implement best practices and process improvements to enhance operational efficiency and effectiveness.

• Work closely with Deposits Relations Manager to execute sales strategies to drive growth and achieve goals across the bank.

• Identify opportunities for business expansion and collaborate with Deposit Relations Manager.

• Work closely and back up the Retail Technology Manager in providing admin support and improving process.

• Facilitate communication and collaboration between branches and other departments as needed.

• Minimally conduct regular quarterly meeting with direct reports.

• Stay informed about industry trends, market conditions, and competitive landscape to make informed decisions and adapt strategies.

• Participate in various committees that may include: Marketing, RIC, Compliance, Technology, CRA, Fraud.

• Other duties as assigned.

Qualifications:

• Degree in a Business discipline such as Management, Economics or Finance or related experience preferred.

• Highly developed written and oral communication skills.

• Exceptional analytical and critical thinking skills.

• Motivate and Influence Others.

• Proven abilities in managerial and leadership skills.

• Strong interpersonal skills used within a team environment and in client interaction with emphasis on excelling in relationship building.

• 3-5 years banking experience.

• Strategic thinker.

This job description does not state or imply the only duties and responsibilities assigned to this job. Employee holding this job will be required to perform any other job-related duties requested by management. All job requirements are subject to possible modification to reasonably accommodate individuals with a disability. Peoples State is an Equal Opportunity Employer.



  • Prairie du Chien, Wisconsin, United States Bass Pro Inc Full time

    Job SummaryThe Director of Distribution and Operations is a key leadership role responsible for overseeing the day-to-day operations of the distribution center network. This includes managing the retail divisions, direct fulfillment area, and monitoring budgets and expenses. The successful candidate will have a strong background in logistics and operations,...


  • Prairie Du Chien, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Prairie du Chien, Wisconsin, United States UFP Industries Full time

    Are you a dedicated professional seeking to build a rewarding career in a company that values hard work and a family-oriented culture? If so, UFP Industries may be the right fit for you. We are focused on recognizing talent, commitment, and an entrepreneurial spirit with opportunities for advancement.Job OverviewThe Assistant Manager of Production is tasked...


  • Prairie du Chien, Wisconsin, United States UFP Industries Full time

    Are you dedicated and eager to build a rewarding career in a supportive environment? At UFP Industries, we value hard work and a family-oriented culture, offering opportunities for personal and professional growth. Position Overview: The Assistant Manager of Production is tasked with overseeing and coordinating activities within a specific operational...


  • Prairie du Chien, Wisconsin, United States CBRE Full time

    About the RoleAs a CBRE Building Engineer, you will be responsible for monitoring, maintaining and repairing building system operations and the performance of various areas including plumbing, electrical, painting, roofing, heating, and cooling.This job is part of the Engineering and Technical Services job function. They are responsible for providing...

  • Customer Sales

    2 weeks ago


    Prairie du Chien, United States Mediacom Communications Full time

    Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between Americas major cities and Americas smaller regions. The services we...


  • Prairie du Chien, United States T Mart Full time

    Job DescriptionWe are seeking a highly motivated and experienced Management Team Member to join our dynamic team at T Mart. As a key member of our management team, you will be responsible for leading and guiding our team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and motivate a high-performing team to achieve...


  • Eden Prairie, Minnesota, United States Christopher and Banks Full time

    About the RoleThe Christopher and Banks Retail Operations Lead is a key member of our retail operations team, responsible for supporting the day-to-day operational needs of our existing store locations. This includes coordinating services, marketing, and supplies as needed to ensure a seamless customer experience.Key ResponsibilitiesStore Facilities and...

  • Forklift Operator

    5 days ago


    Grand Prairie, Texas, United States Branch 42 Full time

    Job SummaryBranch 42 is seeking a skilled Forklift Operator to join our team. As a key member of our operations team, you will be responsible for the safe and efficient movement of products and materials within our warehouse.Key Responsibilities:Operate various industrial vehicles, including forklifts, pallet jacks, and other equipment, to transport and...


  • Fond du Lac, Wisconsin, United States National Exchange Bank & Trust Full time

    Job OverviewWhy Choose National Exchange Bank & Trust?Reliable. Authentic. Prosperous. National Exchange Bank & Trust is a family-owned financial institution with the capabilities of a larger bank, dedicated to serving the Southeastern Wisconsin community. Established in 1933, we pride ourselves on being a dependable partner in business, a valued employer,...

  • Assistant Manager

    3 months ago


    Prairie du Chien, United States T Mart Full time

    If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin’/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck,...


  • Prairie du Chien, Wisconsin, United States Bass Pro Inc Full time

    POSITION SUMMARY:Schedule: Thursday - Saturday, 5 AM - 5:30 PMThe Lead Distribution Coordinator oversees the activities of department personnel by effectively scheduling and assigning tasks, ensuring accuracy in work, and addressing any operational challenges. This role involves training team members, delegating responsibilities, and monitoring overall...


  • Prairie du Chien, Wisconsin, United States Bass Pro Shops Full time

    Position OverviewWe are seeking dedicated individuals to fill immediate openings in our warehouse operations. Shifts Available:AM Sun-Wed: 10-hour shiftAM Thurs-Sat: 12-hour shiftPM Sun-Thurs: 8-hour shiftCompensation:Starting wage is $17.50 with potential for additional premiums:12-hour shift: +$1.50PM shift: +$1.50Equipment Operator: +$1.00If you are...


  • Fond du Lac, Wisconsin, United States National Exchange Bank & Trust Full time

    Job OverviewWhy Choose National Exchange Bank & Trust?Reliable. Authentic. Prosperous. National Exchange Bank & Trust is a family-owned financial institution with extensive capabilities, dedicated to serving the Southeastern Wisconsin area. Established in 1933, we pride ourselves on being a dependable partner in business, a valued employer, and an active...


  • Grand Prairie, United States Rugby Architectural Building Products Full time

    Job DescriptionJob DescriptionRugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 31 branches throughout the United States.We are seeking an Assistant Manager for our Albuquerque Branch.Position Summary: We are a rapidly growing distribution company seeking a motivated and experienced Assistant...


  • Fond du Lac, Wisconsin, United States National Exchange Bank & Trust Full time

    Job OverviewWhy Choose National Exchange Bank & Trust?Reliable. Authentic. Prosperous. National Exchange Bank & Trust is a family-owned financial institution with the capabilities of a larger bank, dedicated to serving the Southeastern Wisconsin area. Established in 1933, we pride ourselves on being a dependable partner in business, a valued employer, and an...

  • Service Specialist

    3 weeks ago


    Prairie du Chien, United States Bass Pro Shops Full time

    The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Specialist, Service Manager, Operations, Retail, Delivery, Warranty, Management

  • Service Specialist

    5 months ago


    Prairie du Chien, United States Bass Pro Shops Full time

    The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Specialist, Service Manager, Operations, Retail, Delivery, Warranty, Management


  • Prairie du Chien, Wisconsin, United States Bass Pro Shops Full time

    Position OverviewImmediate Opportunities AvailableAM Shift: Sun-Wed (10 hours)AM Shift: Thurs-Sat (12 hours)PM Shift: Sun-Thurs (8 hours)Starting Pay Rate: $17.50Additional Premiums Available12-hour shift: +$1.50PM shift: +$1.50Equipment Operator: +$1.00If you enjoy working in a dynamic environment, consider becoming a vital part of our dedicated team...


  • Prairie du Chien, United States Bass Pro Inc Full time

    POSITION SUMMARY: The Director of Distribution is responsible for the day-to-day operations of the distribution center network of facilities, which includes all retail divisions and the direct fulfillment area as well as any monitoring budgets and expenses. In addition, this position will be involved with planning staff for growth. This position will also...