Management Team Member
6 days ago
We are seeking a highly motivated and experienced Management Team Member to join our dynamic team at T Mart. As a key member of our management team, you will be responsible for leading and guiding our team to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead and motivate a high-performing team to achieve sales and customer service goals
- Develop and implement effective operational strategies to drive business growth and improve efficiency
- Provide coaching and training to team members to enhance their skills and knowledge
- Monitor and control inventory, labor costs, and other operational expenses
- Ensure compliance with company policies and procedures, as well as regulatory requirements
- Collaborate with other departments to achieve business objectives and improve customer satisfaction
Requirements:
- Minimum 2 years of experience in a management or supervisory role in a fast-paced retail or restaurant environment
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and communication skills
- Ability to work effectively in a team environment and build strong relationships with colleagues and customers
- High school diploma or equivalent required; bachelor's degree preferred
Competencies:
- Guest Focus: Understands and exceeds customer expectations, needs, and requirements
- Passion for Results: Sets and maintains high standards for self and others, acts as a role model
- Problem Solving and Decision Making: Identifies and resolves issues and problems, uses information at hand to make decisions and solve problems
- Interpersonal Relationships & Influence: Develops and maintains relationships with team members and customers without violating company policies
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