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Proposal Delivery Manager

5 months ago

Albany, United States Concept Systems Inc. Full time
Job DescriptionJob Description

Join our Team

Our Proposal Delivery Manager is responsible for developing technical estimates and written proposals that instill confidence with customers, distinguish us favorably from our competition, and can be profitably executed by Engineering and Operations. Additionally, this position is responsible for leading and training proposal engineers throughout the organization. This position is also responsible for coordinating all technical activities associated with proposals and maintaining proficiency with automation technologies by performing the following duties.

In addition to a professional, supportive and business casual environment, Concept Systems offers excellent benefits:

  • Medical and Dental
  • Vision
  • Life
  • 401(k)
  • Generous time off programs (vacation, sick, volunteer time off)
  • Employee Assistance Program
  • Healthcare and Dependent care Flexible Spending Accounts or HSA
  • 10 Paid Holidays Annually
  • Company Paid Training
  • Career Development and Growth

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Participates in sales opportunity reviews and assists sales with strategy and technical approach.

2. Works with Sales and Applications Engineers to develop complete, thoughtful, winning proposals and facilitates proposal process from qualification through approval.

3. Coordinates proposal process within the team across multiple regions.

4. Oversees and ensures adequate resources for proposal delivery team.

5. Manages team performance and KPI reporting.

6. Works with engineering team to develop technical solutions.

JOB DUTIES

  • Team coordination companywide.
  • Participates in proposal and project kickoffs.

  • Works with the supply chain, coordinating efforts so that they can detail the hardware, design labor, and panel shop labor requirements for proposals.

  • Develops engineering labor estimates, working with other engineers and required.

  • Provides professional technical proposals, obtaining content and support from other engineers and required.

  • Provides professional technical proposals, obtaining content and support from other engineers as required.
  • Assists sales with proposal follow-up activities, such as clarifications, revisions, and closing.

  • Provides general coordination of technical proposal activities with other departments and partners.

  • Supports opportunity reporting and data updates in the Concept Systems CRM.
  • Maintains and implements improvements to proprietary company estimating tools, including the estimation spreadsheet.
  • Maintains proficiency with vendor estimating tools, including Rockwell Automation Proposal Works.
  • Periodically performs site visits and walk-throughs as part of the proposal process.
  • Develops a rapport with customers.
  • Periodically performs control engineering work to maintain proficiency (limited to in-house activities).
  • Regularly attends technology training to gain knowledge in state-of-the-art automation technologies.
  • Maintains relationships with automation partners.

EXPECTATIONS

  • Maintains punctual, regular and predictable attendance.

  • Works collaboratively in a team environment with a spirit of cooperation.

  • Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.

  • Respectfully takes direction from manager; other duties as assigned.

  • Works cooperatively with other departments and customers.

SUPERVISORY RESPONSIBILITIES

This position does not have direct supervisory responsibilities.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.S) from four-year college or university in Mechanical or Electrical Engineering, or related discipline; and ten or more years of experience training in automation or controls and/or manufacturing; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the team companywide. The ability to write clear requests for more technical information, and the ability to write clear explanations responding to technical questions. The ability to respectfully voice opinions and insights in group settings. Responds promptly to requests. The ability to write and convey clear proposals.

MATHEMATICAL SKILLS

Ability to apply advanced mathematical concepts to perform calculations related to this role. The ability to calculate percentages, ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, and correlation of techniques.

COMPUTER SKILLS

This position requires specialized computer skills. Must be adept at using various applications including Office 365 (Microsoft), report writing, project management, presentation creation, strong email communication and scheduling software. Ability to learn and use computerized accounting system, Rockwell Automation Proposal Works and CRM. Proficiency with PLC and HMI programming is ideal.

REASONING ABILITY

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in difficult phases. Ability to deal with a variety of abstract and concrete variables.

KEY COMPETENCIES

Culture of Leadership

Not only demonstrates actions associated with living the Concept Way but inspires others to do so as well through leading by example, communication and holding others equally accountable to these standards. Takes ownership for own success; speaks openly and sincerely, is a source of inspiration, develops and fosters relationships both internally and externally and strives to be innovative.

Results Focused

Focuses on desired outcomes and how best to achieve them. Gets the job done on time and within budget. Sets high standards for performance of self and others, assumes responsibility and accountability for successfully completing projects or tasks, and can be counted on to deliver consistent and high-quality results.

Communicates Effectively

Clearly conveys information and ideas, orally and in writing, both internally and with customers. Organizes and structures communication to be professional, positive and succinct. Demonstrates active listening and appropriate body language.

Adaptive to Change

Views change as necessary and positive; maintains effectiveness when experiencing major changes in work tasks or the work environment, adjusts effectively to work within new structures, processes, requirements, and can effectively cope with change internal to Concept Systems or externally.

Culture of Innovation

Demonstrates the desire to be innovative by taking a proactive and creative approach to projects. Presents new product ideas when possible, participates in R2D2, and contributes through Follow It or Fix It.

Culture of Accountability

Demonstrates making the choice to rise above individual circumstances and demonstrates the ownership necessary for achieving the desired results – to See It, Own It, Solve It and Do It.

Culture of Respect

Demonstrates respect for others and provides recognition and appreciation for individuals in every role within Concept Systems.

Follow It or Fix It

Actively contributes feedback in an effort to promote continuous improvement while following Concept Systems established and documented business processes.

CERTIFICATES, LICENSES, REGISTRATIONS

A valid insurable Driver’s License is required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is often required to reach with hands and arms and stoop, kneel, crouch, or crawl.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this position will occasionally work near moving mechanical parts and occasionally be at risk of electrical shock.

The noise level in the work environment is usually moderate.

Travel minimal, up to 10% required.

Qualified applicants must be legally authorized for employment in the United States. Applicants cannot require employer sponsored work authorization now or in the future for employment in the United States.

Concept Systems offers a full range of comprehensive benefits, including medical, dental, flexible spending, 401(k), generous paid time off programs, profit sharing, and company paid training - in addition to a professional and business casual environment.

Concept Systems is an Equal Opportunity Employer