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Credit Collections Clerk

4 months ago

Sunnyvale, United States Associated Truss & Lumber Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Health insurance

Company Summary: Associated Truss & Lumber Co. is a local, family-owned manufacturing company specializing in floors and roofs trusses, lumber, and box springs. We're committed to providing high-quality products and exceptional customer service to a diverse range of clients, including single-family homes, commercial buildings, multi-family developments, and industrial projects. Join us and be part of a team dedicated to excellence and innovation.

Job Description: Are you a seasoned professional with a proven track record in credit and accounts receivable management? We're seeking a talented Credit Collections Clerk to join our dynamic team in the truss and lumber industry. As an integral part of our Credit department, you'll play a vital role in ensuring timely payments and maintaining strong customer relationships under the guidance of our Credit Manager.

Key Responsibilities:

  1. Delinquent Accounts Collection (40%):

    • Initiate communication with delinquent account holders to secure payments promptly.
    • Adhere to established guidelines for reviewing and updating account statuses.
    • Maintain a detailed log of payment promises and account interactions.
    • Schedule follow-up communications to ensure resolution.
  2. Credit Application Processing (30%):
    • Efficiently process credit applications, gathering necessary information.
    • Verify credit references through independent validation or credit reporting services.
    • Provide recommendations on credit limit adjustments based on payment history.
    • Collaborate with the Credit Manager for complex credit requests.
  3. Account Monitoring (20%):
    • Regularly monitor accounts receivable and cash receipt reports.
    • Resolve billing and payment discrepancies related to truss and lumber sales.
    • Identify and address delinquent accounts promptly.
  4. Customer Relations (10%):
    • Engage with customers to resolve account issues and ensure timely payments.
    • Deliver exceptional customer service and maintain professional communication standards.

Required Skills and Qualifications:
  • Exceptional organizational skills with meticulous attention to detail.
  • Strong written and verbal communication abilities.
  • Courteous and diplomatic communication style with account holders.
  • Proficiency in Microsoft Office Suite or similar software.
  • Knowledge of the truss and lumber industry and its sales processes.

Education and Experience:
  • High school diploma or equivalent required.
  • Minimum of two years of relevant experience in accounts receivable, preferably within the truss and lumber industry.

Physical Requirements:
  • Ability to work for prolonged periods sitting at a desk and utilizing a computer.
  • Capacity to lift up to 15 pounds occasionally.

Benefits:
  • 401(k) with company matching
  • Company car
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Join our team and contribute to our success in the truss and lumber industry Apply today to embark on an exciting career journey with us.