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Entry Level Customer Service Trainee

2 months ago

Worcester, United States Amour Marketing Full time $42,000 - $54,000
Job DescriptionJob Description

We are looking for ambitious individuals with a strong work ethic to join our management trainee team in the new year We bring on a carefully selected group of individuals who share our values and passion for building an exceptional company. We provide structured training and individualized development feedback that allows everyone to grow at their own pace.

We start every new manager in our management trainee program because we recognize faster growth if given clear development objectives and constant individual development feedback. So, if you’re looking for a long-term rewarding (and fun) career and not just any old job, you are in the right place Help us accelerate our pursuit of building the best management team on the planet

The primary purpose of this position is to learn all aspects of operations. As our clients’ demands grow, so does our need for exceptional management. Our goal is to go above and beyond expectations. The management trainee is entry-level, so it is required to undergo our training process with our outstanding management staff.

Our Management Trainee will be responsible for:

  • Manage a team of 10-15 individuals: Coaching, and motivating your team to drive sales that deliver exceptional customer service, developing sales and marketing strategies, hiring and developing new employees, and reviewing ongoing performance assessments.
  • Successfully negotiate his/her way through our rigorous and highly selective training program with an emphasis on customer service and sales
  • Master the business on the front line Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, sales promo’s, increasing incremental revenue and building a loyal clientele
  • Recommend appropriate corrective action when necessary holding yourself and team accountable for sales production and quality
  • Full knowledge of appropriate systems and procedures
  • Recognize and respond to performance flaws with honest and direct communication to improve sales margins and increase customer retention
 

 Management Trainee Qualifications:

  • 1-2 years of leadership and management experience
  • 1-2 years Customer service or sales experience
  • Must enjoy training, developing, mentoring, and motivating others.
  • Ability to manage time effectively, multi-task, and prioritize responsibilities in a fast-paced environment.
  • Active listening skills and the ability to be resourceful and versatile to adapt quickly to all types of individuals.
  • High-levels of integrity, strong work ethic, responsible, and positive outlook
 

We provide our  Management Trainee with:

  • Continuous career growth and development enhancing professional skills
  • Traveling opportunities in and out of the US
  • Bonuses, incentives, and competitive compensation
  • Community involvement
  • Diverse company culture



Persons with Experience in the following areas should apply: Account Management, Agency Management, Brand Management, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Product Management, Relationship Management, Talent Management, Community Management

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