IT Help Desk Senior System Administrator

5 days ago

Tacoma, United States Arcetyp LLC Full time
Job DescriptionJob DescriptionSalary:

Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients.  Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services. We are recruiting to fill a position to lead business development activities for a small government contracting firm focused on IT Services and Cyber Security for clients in Civil and DoD markets. 


We can't sponsor H1B. We accept direct hire candidates only, W2 employee hires.  We do not accept 1099 independent consultants.  We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates.


The Department of the Army, Army Installation Management Command, Joint Base Lewis-McChord Directorate of Public Works urgently requires Information Technology & Support Services.

The Joint Base Lewis-McChord Directorate of Emergency Services plans, directs, synchronizes, and executes Fire and Emergency Services, Law Enforcement, Physical Security, Access Control, Weapons System Security, Emergency Management, and Emergency Communications/911 on JBLM to protect service members, family members, and civilians; protect the JBLM strategic support area; enable readiness and facilitate power projection during peacetime and war. This position requires that you live in Yakima/Seattle area to make on-site support and remote support. 


Arcetyp LLC is looking for an experienced IT Help Desk Senior System Administrator. This role will be responsible for performing the following tasks:


DUTIES AND RESPONSIBILITIES:

  • Lead and manage the daily operations of a large, complex help desk and system administration environment.
  • Oversee the installation, configuration, maintenance, and troubleshooting of servers, workstations, and IT systems.
  • Provide technical support and issue resolution for end-users, ensuring timely and accurate problem-solving.
  • Monitor and maintain system performance, ensure backup processes, and manage security protocols.
  • Coordinate with other departments to develop, implement, and update help desk procedures and documentation.
  • Manage updates and patches for systems including Windows Server and ensure compliance with DoD and Army policies.


EDUCATION AND YEARS OF EXPERIENCE: 

  • 5+ years with servers and workstations, leading in a large, complex help desk/system administration function.


REQUIRED SKILLS/CERTIFICATIONS:

  • Must have Baseline and Computing Environment Certifications as specified in the Army Training and Certification Tracking Systems (ATCTS).
  • Proficiency in Microsoft Windows Server, Active Directory, Microsoft 365, and Microsoft Endpoint Manager (Intune).
  • Experience with Microsoft Hyper-V for virtualization.
  • Must have Secret Clearance.


Min. Citizenship Status Required: U.S Citizenship.

 

Physical Requirement(s): None

 

Location: Tacoma, WA

 

COMPENSATION:  Pay and benefits information for this position will be provided to interested candidates that apply.  Arcetyp offers a package of compensation and benefits to full-time salaried employees. 


Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.

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