MAT Program Coordinator

SUMMARY: Organize and coordinate the MAT programs at all AxessPointe locations. Provide administrative support to the MAT Clinical Lead physician and providers as needed. Contribute to MAT patients’ optimal recovery experience and outcomes by facilitating retention in care and adherence to treatment plans. Work collaboratively with AxessPointe’s behavioral health, medical and dental teams to enhance the continuum of recovery-oriented care based on patients’ needs. Prioritize patient care with timely and accurate communication. Contribute to an AxessPointe/FCS culture that is free of stigma related to substance use disorders; promote awareness of successful recovery strategies and behaviors. Work collaboratively with Peer Recovery Specialist to support the Harm Reduction Program (SafePointe). Seek and apply for grant funding. Develop and maintain relationships with partner agencies and funders and attend community events as appropriate. Ensure compliance with regulations and adherence to best practices.

SUPERVISOR: Physician

DUTIES AND RESPONSIBILITIES:

• Organize and lead monthly and quarterly meetings of the MAT program team, providing updates, program improvements, and problem-solving
• Collaborate with Marketing staff to develop and distribute outreach materials
• Track and report patient volume and program outcomes; produce reports for internal use, external funders, and new grant funding opportunities
• Complete required documentation for various grants supporting both treatment and harm reduction efforts including surveys/interviews and quarterly progress reports.
• Coordinate medical provider schedules to ensure access to MAT care at all participating AxessPointe sites and monitor provider schedules to ensure patients are scheduled appropriately.
• Receive initial inquiries about MAT services and provide informal education related to MAT options
• Schedule all new MAT patients for their induction appointment and complete brief SUD/SDOH screening.
• Complete timely and accurate documentation regarding any patient interaction in the electronic health record (ECW).
• Provide written and verbal updates to medical and behavioral health providers to ensure patient is receiving consistent and comprehensive care.
• Meet with patients in person and over the phone as needed to address barriers to treatment; assist patients in navigating community resources related to SDOH including housing, transportation, food, and any other needs.
• Assist patients in obtaining health insurance when appropriate.
• Coordinate internal referrals to primary care, dental care, IOP and behavioral health.
• Coordinate with referral staff to facilitate external referrals to higher levels of care (residential, inpatient, detox), when appropriate.
• Communicate with criminal justice partners and specifically the drug court programs, to coordinate patient care and provide weekly updates to drug court staff.
• Work collaboratively with the Peer Recovery Specialist to support the Harm Reduction Program (SafePointe) including the distribution of naloxone (Narcan), sterile syringes, and other harm reduction strategies.
• Attend internal and external meetings as appropriate, representing and promoting AxessPointe’s MAT program and other services
• Provide resources to clinical staff as needed for optimal care (educational materials, induction folders, sobriety recognition items)
• Other duties as assigned

REQUIREMENTS:

• Knowledge and understanding of the range of services available to individuals with substance use disorders.
• Skills in crisis intervention and de-escalation.
• The ability to communicate effectively verbally and in writing.
• Attention to detail and excellent organizational skills.
• The ability to track program outcomes and produce analytical reports
• The ability to establish and maintain effective relationships with clients/patients
• Ability to function as part of an organization by working with others and by adhering to established policies and procedures.
• Must be knowledgeable of and adhere to all pertinent federal, state, and local laws, standards of the Ohio Department of Mental Health, applicable privacy requirements, and appropriate professional ethical standards.
• Ability to meet agency requirements for criminal background check.
• Must possess a valid Ohio driver’s license in accordance with County policy and must maintain motor vehicle liability insurance, must maintain continuing eligibility under the existing County driver eligibility standards.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in social work, Health Education, Public Health or related field.
• 2 years’ experience in a social service, community health, or clinical setting

LICENSES OR CERTIFICATIONS REQUIRED:

• Valid Ohio driver’s license

COMPLIANCE:

This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.

Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.