Customer Success Sales Representative
3 months ago
This position will report to Customer Sales and Success Manager, as well as coordinate with other members of the NYP Operations and Brand Team.
Responsibilities
- Sell memberships, class packages, and private classes to prospective students
- Work to set, achieve, and potentially exceed sales goals set by your department lead
- Handle inbound inquiries, negotiate contracts, and generate new sales leads
- Identify sales opportunities and make recommendations on potential new offerings
- Ensure best-in-class customer service and uniform representation of the NYP brand
- Manage student communications across multiple channels
- Develop meaningful relationships with current and prospective students and team members
- Execute the NYP playbooks for on-brand messaging
- Proficient in navigating MindBodyOnline and Shopify software platforms
- Mastery of GSuite tools
- Familiarity with MBO Messenger considered a bonus
- Sales experience with an understanding of the sales process, particularly for customers spending between $40-$4,000/year
- Dedication to delivering outstanding customer service
- Exceptional written and verbal communication abilities
- Strong interpersonal skills, capable of swiftly establishing rapport with customers
- Proficiency in computer usage across various tasks
- Comfortable working efficiently in a fast-paced environment
Perks and Benefits
We are building an A+ team with talented individuals. And we are here to help you along the way Here are some of the great perks you get working with us
Competitive Compensation 💸
Things we take into account when calculating the compensation are global averages per skillset, your local cost of living, your skills, and your experience. This role will earn $22/hour.
Tuition Assistance 📚
We love to keep knowledge at top of our minds, and want our employees to be empowered to learn So we offer a quarterly stipend that can be used towards Continuing Education
- $500 per quarter, up to $2,000/year. Can be used for internal Continuing Education opportunities only. You have 24 months post accrual to use this reward.
Free Membership⚡
Our workouts are amazing and we want you to be a part of the community at NYP. Which means taking classes As an NYP team member, you will Unlimited complimentary NYP classes/month & 8 NYP guest passes/month (get to work out with friends
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