Case Manager

3 weeks ago

Philadelphia, United States Excel Medical Center Full time
Job DescriptionJob Description

Striving for a Healthier Community

Excel Medical Center is seeking an experienced medical Case Manager to join us in our mission to provide primary care adult medicine to the underserved community in Philadelphia


Be a part of meaningful work by providing support to patients seeking quality healthcare.

Excellent opportunity to have a positive impact on our patient's health while working directly with patients, Providers, insurer's and the patient's clinical staff.


Who are we?...

Excel Medical Center LLC is a growing primary care practice with a mission to serve the medically-underserved adult, urban population located in the Philadelphia area via our 15 primary care clinical locations.

In addition, we provide medical management in 13 Nursing Homes/Long-Term Care (LTC) setting.


Join a mission-driven, growth-oriented urban-based healthcare practice that really cares about the community


We are looking for a talented Case Manager to enhance the quality of patient management, maximize patient care and promote overall cost-effectiveness.

Case Manager will be accountable for most of the full patient care cycle, such as setting up clinical appointments, connecting to community resources, following up after hospital post-discharges and clinical appointments, and ensuring that any SDOH needs are addressed.

Case Manager duties include assessing, planning, implementing, monitoring, and evaluating actions required to meet the client's health and human services needs.


Role and Responsibilities


  • Assist patients through the healthcare system by acting as a patient advocate and navigator.
  • Participate in quality improvement initiatives (HEDIS, Value-based care, PCMH).
  • Identify Care Gaps and coordinate patient services to close gaps.
  • Coordinate continuity of patient care with external healthcare organizations and facilities, including hospital admission and discharge and referrals from the primary care provider to a specialty care provider.
  • Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits. (Transition of Care Visits)
  • Co-Manages high-risk patient care, including managing patients with multiple comorbidities or high risk for readmission to a hospital setting, including a registry in collaboration with the CCM team.
  • Reviews all positive SDOH screenings and provides available community-based resources and referrals to patients with identified needs.
  • Shares clear timely communication via chart documentation and team huddles with the healthcare team regarding patient status and plan of care.
  • Participates in data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to the Patient-Centered Medical Home initiatives.
  • Contributes input and evaluation in clinical care processes, utilization of resources, and development of new clinical tools, forms, and procedures to support patient care.

Knowledge and Experience

  • Bachelor's degree in Social Work or have an active LPN
  • 1-2 years prior experience within your field; separately 1-2 years Case Management experience.
  • Prior office experience are preferred, including experience maintaining and working with various EMRs (Athena is +)
  • Prior experience reaching out to insurance companies to obtain patient data and patient resources.
  • Prior interactive experience utilizing patient care plan in direct coordination with a medical Provider, (Physician or Nurse Practitioner). Prior experience with SDOHs is a real +
  • Prior mid-large case load responsibilities; Can handle a case load volume of ~300 patients/month.
  • Ability to effectively communicate/educate the patient and also educate/ communicate to the patient's family / support team.
  • Intermediate-level computer skills with creating and modifying documents using Microsoft products (e.g. Excel and Word);
  • Highly Self-motivated; reliable; strong attention to detail
  • Maintains confidentiality
  • Experience using judgement and discretion to appropriately escalate to the Provider in a timely manner.
  • Complies with all EMC's policies and procedures.
  • Excellent interpersonal skills.
  • Demonstrates excellent communication and customer service skills and functions as a positive team member.
  • Ability to sit for long periods of time and use a pc keyboard.
  • Able to deal with stress and conflict appropriately.



EMC is an EOE


  • Travel Nurse RN Case Manager

    16 hours ago

    Philadelphia, Pennsylvania, United States TotalMed Case Management Staffing Full time

    Job SummaryTotalMed Case Management Staffing is seeking a skilled Registered Nurse to fill a Case Management position in a dynamic healthcare setting.Key ResponsibilitiesProvide high-quality patient care and case management services to patients with complex medical needs.Collaborate with healthcare teams to develop and implement effective care plans.Conduct...

  • Case Manager

    2 weeks ago

    Philadelphia, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time $50,000

    Job DescriptionJob DescriptionYOACAP is seeking a Case Manager for the organization's new community antiviolence program. The program will connect individuals at high-risk of gun violence to resources using trusted community figures: Barbers. YOACAP will train barbers in West, Southwest and North Philadelphia to identify their clients who are at-risk of...

  • Case Manager

    3 months ago

    Philadelphia, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time

    Job DescriptionJob DescriptionYOACAP is seeking a Case Manager for the organization's new community antiviolence program. The program will connect individuals at high-risk of gun violence to resources using trusted community figures: Barbers. YOACAP will train barbers in West, Southwest and North Philadelphia to identify their clients who are at-risk of...

  • Case Manager

    2 weeks ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for Case Managers for our Nonprofit Client in Philadelphia, PA! Apply Below! Position Overview: The Case Manager provides crucial in-home services to at-risk families and individuals identified through referrals. The role demands strict confidentiality regarding client information and the flexibility to offer support outside...

  • Case Manager

    2 weeks ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for Case Managers for our Nonprofit Client in Philadelphia, PA! Apply Below! Position Overview: The Case Manager provides crucial in-home services to at-risk families and individuals identified through referrals. The role demands strict confidentiality regarding client information and the flexibility to offer support outside...

  • Case Manager

    4 weeks ago

    Philadelphia, United States Resources for Human Development Full time

    Job DescriptionJob DescriptionDescription:Resources for Human Development (RHD) Location: Fernwood West Position: Case Manager Philadelphia, PA Starting Pay: $19.29/hr RHD is OPEN and hiring for Full-Time Case Managers! Are you looking for a rewarding career helping others improve their quality of life?Resources for Human Development seek mission-driven...

  • Case Manager

    4 weeks ago

    Philadelphia, United States Resources for Human Development Full time $19

     Job DetailsJob TypeFull-timePhiladelphia, PADescriptionResources for Human Development (RHD) Location: Fernwood West Position: Case Manager Philadelphia, PA Starting Pay: $19.29/hr  RHD is OPEN and hiring for Full-Time Case Managers! Are you looking for a rewarding career helping others improve their quality of life?Resources for Human Development seek...

  • Case Manager RN

    3 weeks ago

    philadelphia, United States Roxborough Memorial Hospital Full time

    Case Manager RNOverview Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one of the nation's leading health systems with nearly 50,000 employees and physicians....

  • Case Manager

    2 months ago

    Philadelphia, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time

    Job DescriptionJob DescriptionThe Case Manager at Chester Community Coalition (CCC) works to provide blended case management to gunshot victims within the Chester, PA and Delaware County community. Case management services are also provided to community members impacted by intentional violence, including but not limited to gun violence or stabbings.Case...

  • Case Manager

    3 weeks ago

    Philadelphia, United States Excel Medical Center Full time

    Striving for a Healthier Community! Excel Medical Center is seeking an experienced medical Case Manager to join us in our mission to provide primary care adult medicine to the underserved community in Philadelphia!Be a part of meaningful work by providing support to patients seeking quality healthcare. Excellent opportunity to have a positive impact on our...

  • Case Manager

    19 hours ago

    Philadelphia, Pennsylvania, United States WES Full time

    About the Role:WES is seeking a dedicated and experienced professional to fill the position of Case Manager. The ideal candidate will be responsible for coordinating and managing a diverse caseload of clients, ensuring they receive the necessary resources and support to achieve their goals.Key Responsibilities:Manage a diverse caseload of clients, providing...

  • Case Manager

    3 months ago

    Philadelphia, United States The Kintock Group Full time

    General Description: Provide intake, assessment and case management services to Kintock clients, which include ongoing assessment for program eligibility, monitoring all aspects of care and client services, ensuring needs of clients are met; individual counseling and psycho-educational classes may be included at discretion of the Program Director. Job...

  • Case Manager

    4 weeks ago

    Philadelphia, United States Caring People Alliance Full time

    Job DescriptionJob DescriptionCARING PEOPLE ALLIANCE JOB DESCRIPTION Case Manager CUA Cares Center Employment Status: Full-time FLSA Status: Non-Exempt Reports to: CUA Case Management Supervisor Grade: Location: CUA Cares Center Statement of General Purpose The CUA case manager provides on-going service and support to assigned children/families ensuring the...

  • Case Manager

    3 months ago

    Philadelphia, United States The Kintock Group Full time

    Job DescriptionJob DescriptionGeneral Description: Provide intake, assessment and case management services to Kintock clients, which include ongoing assessment for program eligibility, monitoring all aspects of care and client services, ensuring needs of clients are met; individual counseling and psycho-educational classes may be included at discretion of...

  • Case Manager

    3 weeks ago

    Philadelphia, Pennsylvania, United States Spectrum Health Services Full time

    Job Descriptions:Job Summary:The incumbent is a member of an interdisciplinary team and is responsible for ongoing intervention and support for patient care and clinical initiatives. The Medical Case Manager (MCM) is responsible for enhancing the delivery of primary health care through psychosocial assessment, resource and benefit coordination, case...

  • Case Manager

    3 days ago

    Philadelphia, Pennsylvania, United States Comhar Inc. Full time

    About COMHAR Inc.COMHAR Inc. is a nonprofit community-based organization dedicated to providing health and human services that empower individuals, families, and communities to live healthier, self-determined lives.Job SummaryWe are seeking a skilled Targeted Case Manager to join our team. The successful candidate will be responsible for providing case...

  • Case Manager

    3 days ago

    Philadelphia, Pennsylvania, United States Comhar Inc. Full time

    Job DescriptionComhar Inc. is a nonprofit community-based organization dedicated to providing health and human services that empower individuals, families, and communities to live healthier, self-determined lives.We are seeking a skilled Targeted Case Manager to join our team. As a Targeted Case Manager, you will play a critical role in providing blended...

  • Case Manager

    2 months ago

    Philadelphia, United States Gaudenzia Full time

    Overview We need hope-bringers and changemakers - because the work we all do matters. If you're passionate about making an impact with your time and being someone's light in the darkness, we want you on our team. This Case Manger position is for our Women's DOC program. Come Join Us to Do Mission-Based, Meaningful WorkWho We Are Gaudenzia is one of the...

  • Case Manager

    2 days ago

    Philadelphia, Pennsylvania, United States Comhar Inc. Full time

    Job SummaryComhar Inc. is seeking a skilled Targeted Case Manager to join our team. As a key member of our organization, you will play a vital role in providing health and human services that empower individuals, families, and communities to live healthier, self-determined lives.Job ResponsibilitiesAssess clients' needs and develop personalized service plans...

  • Case Manager

    3 weeks ago

    Philadelphia, United States Pennsylvania MENTOR Full time

    Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of the people we serve. Coordinate the development, review, and implementation of services, case management, behavior intervention plans, and treatments provided to individuals served. Oversee all services provided...