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Customer Support Representative

3 months ago

Converse, United States DES Inc Full time
Job DescriptionJob Description

Join Derive Enterprise - Where Innovation Meets Success

Are you ready to kickstart your career in the dynamic world of telecommunications consulting? Derive Enterprise is your gateway to a thrilling journey of maximizing profitability and expanding brand exposure for renowned household names. We're on the lookout for a proactive entry-level Customer Support Representative to join our vibrant team and spearhead our strategic marketing and sales campaigns.

As a Customer Support Representative at Derive Enterprise, you'll play a pivotal role in executing our cutting-edge revenue strategies while becoming the friendly face and voice of our esteemed clients. Your mission? To forge strong relationships with both new and existing customers, ensuring unparalleled satisfaction and driving substantial growth in quarterly and annual sales acquisitions.

Responsibilities:

  • Customer Engagement: Be the ultimate product expert, guiding customers through their inquiries with finesse and enthusiasm.
  • Market Research: Dive deep into target markets, identifying new opportunities and nurturing existing connections to fuel our sales pipeline.
  • Personalized Communication: Tailor product features and benefits to meet individual customer needs, turning objections into opportunities.
  • Prompt Response: Delight customers with swift, professional responses to all inquiries, leaving a lasting impression of excellence.
  • Continuous Learning: Embrace regular product training sessions, collaborating with fellow CSRs and management to stay ahead of the curve.

Desired Skills for Success:

  • Educational Background: A High School Diploma or equivalent sets the stage for your journey with us.
  • Experience: While 1-2 years of customer service or sales experience is advantageous, your passion and drive are what truly count.
  • Communication Mastery: Command both verbal and nonverbal communication channels with finesse and clarity.
  • Drive for Growth: Demonstrate a hunger for personal and professional development, coupled with exceptional time management skills.
  • Positive Attitude: Radiate positivity and professionalism in all interactions, fostering a collaborative and uplifting team environment.

Ready to embark on a thrilling career adventure with Derive Enterprise? Join us in revolutionizing the telecommunications landscape and shaping the future of brand success. Apply now and be part of our unstoppable journey towards excellence

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