Medical Office Front Desk

3 weeks ago

Ashburn, United States Capital Area Pediatrics Full time
Job DescriptionJob DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Patient Services Representative to provide administrative support at our Ashburn location.

Schedule
Monday - Friday 8:15AM-5:30PM
OR Monday-Thursday 12:30PM-8:30PM, Fridays 8:15AM-5:30PM

In this role you will:

  • Serve as the first point of contact for patients and visitors.
  • Perform administrative duties in support of the patient experience.
  • Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service
  • Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients•
  • Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
  • Make outbound outreach calls to our patients/families to improve the population health of community, that patients are on schedule with their vaccinations, well-check/milestone appointments, and chronic condition care management.
  • Receives inbound calls, emails and text communications to schedule appointments (for patients checking in/out) using our electronic medical record (Athena).
  • General administrative and other duties, as assigned.

Knowledge, Skills, Abilities

  • Ability to employ active listening and remain solutions-oriented in interactions with patients, families and members of the health care team.
  • Ability to learn and retain new computer skills to support business needs
  • Fundamental knowledge of computer systems including Microsoft Office.
  • Fundamental knowledge of HIPPA compliance.
  • Excellent oral and written communication skills.
  • Ability to take direction and complete tasks as assigned.
  • Demonstrate initiative and a problem-solving mentality.
  • Ability to conduct calls using professional phone etiquette.
  • Ability to maintain confidentiality.
  • Demonstrate deductive reasoning skills.

Experience Requirements

  • At least two (2) years of professional experience, healthcare preferred.
  • Customer service experience is required.
  • At least one (1) year of patient registration/medical office administrative support is strongly preferred.
  • Electronic Medical Record experience – Athena is a plus
  • High school diploma or equivalent required.

New Hire Orientation: Please note that all new hires are required to attend New Hire Orientation. New Hire Orientation mandatory, and is two days (Monday & Tuesday) from 9:30AM-4:30PM the first week of employment.

Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.

  • Front Desk Coordinator

    2 months ago

    Ashburn, United States Growing Medical Office Full time

    Job DescriptionJob Description A rapidly growing Plastic Surgery Practice and Wellness Center is searching for a Front Desk Administrator. Our team of Doctors, Physician Assistants, and Aesthetician are looking for an energetic, organized and all around awesome person to join their team. We are looking for someone to assist at the front desk and scheduling...

  • Medical Office Front Desk Coordinator

    4 days ago

    Ashburn, Virginia, United States Capital Area Pediatrics Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Office Front Desk Coordinator to join our team at Capital Area Pediatrics. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesServe as the First Point of Contact: You will...

  • Front Desk Manager

    3 months ago

    Ashburn, United States The Fitness Equation Full time

    Job DescriptionJob DescriptionThe Fitness Equation is looking for a professional, performance-driven Front Desk Manager:Key ResponsibilitiesProviding world class customer service during daily interaction with club members and guests, greeting them with friendly, enthusiastic attitude and getting to know them by nameMaintaining Front Desk staff schedules,...

  • Front Desk Reception/ Medical Assistant

    3 weeks ago

    Ashburn, United States PREMIER DERMATOLOGY Full time $18 - $20

    Job DescriptionJob DescriptionPremier Dermatology is seeking a full-time Medical Assistant and Front desk receptionist to join our remarkable team!Our ideal candidate is team-oriented, reliable, and possesses excellent multitasking skills. We are a growing 6 provider practice specializing in general medical and surgical dermatology.Front desk...

  • Front Desk Coordinator

    3 months ago

    Ashburn, United States Nova Plastic Surgery Llc Full time

    Job DescriptionJob DescriptionThe Front Desk Coordinator plays a crucial role at NOVA Plastic Surgery and Dermatology, ensuring that the patient's experience is second to none. They are the face of the practice, responsible for handling patient requests and administrative tasks with excellence. The Front Desk Coordinator performs a variety of duties,...

  • Front Office Manager

    1 month ago

    Ashburn, United States Island Hospitality Management Full time

    Job DescriptionJob DescriptionDescription:As our Front Office Manager, you will be involved with all aspects of the front office operations. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded.This position may require flexible scheduling...

  • Receptionist/Front Desk Manager-Ashburn, VA

    2 weeks ago

    Ashburn, United States Stretch Zone - 1069 Part time $16

    Job DescriptionJob DescriptionFront Desk AdminCompensation$16 Hourly + CommissionsDESCRIPTION:We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and are responsible for the first impression we will make. In addition, this role...

  • Front Desk Coordinator

    3 days ago

    Ashburn, Virginia, United States NOVA Plastic Surgery and Dermatology Full time

    Job Overview: NOVA Plastic Surgery and Dermatology is a leading aesthetic practice committed to delivering exceptional patient care and investing in staff growth. We are seeking a full-time Front Desk Coordinator to provide outstanding customer service in a fast-paced environment.Responsibilities:Be a great first impression for the practice by demonstrating...

  • Medical Office Assistant

    1 month ago

    Ashburn, United States Ashby Ponds by Erickson Senior Living Full time

    Location:Ashby Ponds by Erickson Senior LivingAshby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.  The Medical...

  • Medical Office Assistant

    2 weeks ago

    Ashburn, United States Ashby Ponds by Erickson Senior Living Full time

    Location:Ashby Ponds by Erickson Senior LivingAshby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. The Medical Office...

  • Medical Office Assistant

    2 weeks ago

    Ashburn, United States Ashby Ponds by Erickson Senior Living Full time

    Location:Ashby Ponds by Erickson Senior LivingAshby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. The Medical Office...

  • Front Desk Coordinator

    2 months ago

    Ashburn, United States NOVA Plastic Surgery and Dermatology Full time

    Job Overview:NOVA Plastic Surgery and Dermatology is one of the leading aesthetic practices in the region. We are committed to providing an exceptional level of care to our patients and investing in the growth of our staff. We are seeking to hire a full-time Front Desk Coordinator; this individual will join our diverse team to provide outstanding customer...

  • Customer Service Representative

    2 months ago

    Ashburn, United States iFLY World Full time

    ** Customer Service Representative / Front Desk** **Job Category****:** Operations **Requisition Number****:** CUSTO002917 Showing 1 location **Job Details** **Description** **Customer Service Representative / Front Desk** Our mission is to deliver the dream of flight! Learn about iFLYs Indoor Skydiving. iFLY is a global company with 33 U.S. locations. This...

  • Medical Office Front Desk

    3 months ago

    Ashburn, United States Capital Area Pediatrics Full time

    Job DescriptionJob DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a...

  • Medical Office Front Desk

    3 weeks ago

    Ashburn, United States Capital Area Pediatrics Full time

    Job DescriptionJob DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a...

  • Front Desk Coordinator

    2 months ago

    Ashburn, United States NOVA Plastic Surgery and Dermatology Full time

    Job Overview: NOVA Plastic Surgery and Dermatology is one of the leading aesthetic practices in the region. We are committed to providing an exceptional level of care to our patients and investing in the growth of our staff. We are seeking to hire a full-time Front Desk Coordinator; this individual will join our diverse team to provide outstanding customer...

  • Customer Service Representative

    2 days ago

    Ashburn, Virginia, United States iFLY, LLC Full time

    About the RoleiFLY, LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional customer service, selling our unique indoor skydiving experience, and ensuring a safe and enjoyable experience for our guests.Key...

  • Front Desk Agent

    3 months ago

    Ashburn, United States CareerBuilder Full time

    Job Type Part-time Description Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a...

  • Medical Office Assistant

    1 month ago

    Ashburn, VA, United States Ashby Ponds by Erickson Senior Living Full time

    Location:Ashby Ponds by Erickson Senior LivingAshby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.  The Medical...

  • Medical Office Assistant

    2 weeks ago

    Ashburn, VA, United States Ashby Ponds by Erickson Senior Living Full time

    Location:Ashby Ponds by Erickson Senior LivingAshby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing. The Medical Office...