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Case Aide/ Program Assistant- Justice-involved Programs

3 months ago

Scranton, United States Outreach Works Full time
Job DescriptionJob DescriptionSalary: $17.00 - $18.00 Hourly

Case Aide / Program Assistant- Justice Involved Programs

Hours: Full time – 37.5 hours/week

FLSA Status: Full time/ non-exempt

Reports To: Program Director

Location: Scranton, PA

 

Outreach Culture:

Outreach's mission statement states, " With respect for the individual and with the highest professional standards, Outreach – Center for Community Resources offers a variety of programs that promote family stability and economic self-sufficiency.". We strive to embody this mission in our employment as well. At Outreach, you will find an environment where you are family, and family comes first. We are an organization with 35 years of serving the community and are expanding our services to meet the growing needs in our service area.

 

Outreach Benefits:

We proudly offer the following benefits to eligible employees:

  • Medical, dental, and vision insurance
  • Short term and long-term disability
  • Life insurance
  • Generous paid time off (PTO)
  • 401k plan
  • Personal and bereavement leave time
  • Flexible work arrangements

 

Summary:

Full-time member of Outreach team responsible for assisting independent living case managers/manager with the provision of transportation and other related, non-professional duties. The goal is to help the caseworker/manager enhance a family’s ability to be self-sufficient. This position is also responsible for administrative and direct service support for programs including Youth Mentoring, Prison, Reentry, Workforce Development and other agency programs.

 

Duties:

Case Aide

●       Learn and maintain knowledge of appropriate regulations and agency policies.

●       Participate in prescribed training programs.

●       Client transportation, transportation of supplies and materials on behalf of the agency.

●       Assist caseworker/manager by providing other supportive services as detailed in the case service plan.

●       Report outcome of activities to the caseworker or the assigning entity (supervisor, director, etc)

 

●       Must operate under the guidelines of Outreach.

●       Participates in team meetings as assigned.

●       Performs other duties as assigned.

●       Office attendance is mandatory.

 

Program Assistant

●       Assist with tutoring/mentoring for all Youth Mentoring, Prison, Reentry, Workforce Development programs.

●       Provides file documentation, performs data entry into agency database system and program specific software, compiles data and reports, processes program related paperwork, etc

●       Prepares general correspondence, reports, training material, certificates, schedules, charts and graphs, and other printed material using Windows-based software

●       Assembles materials for programs

●       Assists with photocopying, ordering/purchasing and similar team operations

●       Acts as back up for additional programs (including programming at Lackawanna County Prison/Assessments) as needed and performs other duties as assigned

●       Be able to use a computer along with any application currently in usage.

●       Performs other duties as assigned.

●       Office attendance is mandatory.


Required Skills/Abilities:

·        Legally and physically be able to operate a motor vehicle

·        Be physically able to work evening hours as requested

·        Be able to ambulate throughout the agency and private homes

·        Be able to use a computer along with any application currently in usage; Proficient with Microsoft Office Suite and Zoom or related software.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities perform the essential functions.

 

Education/Experience:
Valid driver’s license and proof of insurance. 1-2 years related experience and/or training. Helpful experience and/or background to include, experience in human services; familiarity with probation/parole, office of youth and family services & the court system; experience working with youth and at-risk populations.

 

Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word processing software; Microsoft Excel spreadsheet software; Internet software and Database software. Keyboarding & DE proficiency; strong computer aptitude required.

 

Certificates and Licenses:
* Must have, or meet the requirements to obtain, current ACT 33 (Child Abuse) & 34 (Criminal      Background) Clearances, LCP background clearance.

* Must be able to obtain additional clearances as required.

* Must have a valid driver’s license.

* Must annually complete all training hours required by Outreach and/or accreditations.


Supervisory Responsibilities:

This position has no supervisory responsibilities.

 

Work Environment:

The noise level in the work environment is usually moderate. Traveling in a high-crime/low-income area is often necessary. Local, regional and occasional long-distance travel required. The ability to work with justice involved individuals is required. Position is in Lackawanna County; an easy commute from Wilkes Barre, Hazleton, Bloomsburg, and Stroudsburg.

 

Physical Demands:

The employee must occasionally lift and/or move up to 25 pounds, occasionally transporting supplies/materials. 

 

 

**Outreach is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating an inclusive environment for all employees.