Community Support Associate

2 months ago

Manchester, United States Cumberland River Behavioral Health, Inc. Full time
Job DescriptionJob Description

Job Title:  Community Support Associate 

Qualifications:  Must be 18 years old or older, have a high school diploma, a general equivalency diploma (GED), or qualifying documentation from a comparable educational entity. Must have (1) year of full-time experience working with individuals who receive treatment for a mental health disorder, or co-occurring disorder defined as substance use disorder, intellectual disability, or a physical health disorder or condition.  Must successfully complete within six (6) months of hire a DBHDID approved training program. Must complete and maintain documentation of a minimum of (6) six hours of training or continuing education yearly in the areas of principles of recovery and resilience, principles of psychiatric rehabilitation, effective listening and communication skills, diagnosis and medication management, management of mental health disorders or co-occurring disorders and crisis coping skills. Submit to and pass a criminal background check and a drug screening test.

Hours:  Monday through Friday 8:00 a.m. through 4:30 p.m.  Other times may be required with the job or adjusted by your supervisor.

This position works as part of a multidisciplinary team and reports to the Team Leader and/or Program Director.

Summary of Job Duties:  Work as part of a multidisciplinary team to provide activities necessary to allow individuals with mental illness or co-occurring mental illness and substance abuse disorders to live with maximum independence in the community through utilization of skills training as identified in the individual’s plan of care.

Essential Duties and Responsibilities:

Use a variety of psychiatric rehabilitation techniques to assist individuals develop skills in:

  • Improve daily living skills ( hygiene, meal preparation, medication adherence)
  • Self-monitoring of symptoms, side effects, and medication adherence
  • Emotional regulation skills
  • Crisis coping skills
  • Developing and enhancing interpersonal skills
  • Assistance in accessing and utilizing community resources
  • Non-clinical but therapeutic behavioral intervention, support and skills training

Can include teaching and modeling such skills as the following:

  • Routine household care and maintenance
  • Activities of daily living, including personal hygiene, shopping, money management, medication management, socialization, relationship building, participation in community activities and goal attainment.

Required Job Skills:

  • Oral and Written Communication Skills
  • Interpersonal skills
  • Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation
  • Ability to complete record keeping in a timely fashion
  • Ability to get along with diverse personalities and maintain effective working relationships
  • Ability to work well with people of all races, backgrounds and needs
  • Knowledgeable of Behavioral Health concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe mental  illnesses or co-occurring mental illness and substance use disorders

Additional Responsibilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions

  • Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds
  • Possess a valid Driver’s License, maintain a safe driving record, and maintain the required minimum vehicle insurance amount for the State of Kentucky, if required for job performance

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee, out of necessity, may have to work in outside weather conditions, may be off-site from normal office location or placed at a Residential Program.

The noise level in the work environment is mild to moderate.

Environmental Data and Job Hazards:

  • Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands
  • Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials
  • All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens
  • All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations including when police need to be summoned.
  • All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification.

Required Job Performance:

  • Provide an average of 50% direct billable time per month as established by the Agency.
  • Successful Performance Evaluation rating of 3 or above. (See attached Performance Outcome Evaluation).  A Performance Improvement Plan will be initiated on all scores below a 3 rating.  An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.

Powered by JazzHR

VOUyVBpVm4

  • Educational Support Associate

    6 days ago

    Manchester, Iowa, United States West Delaware Community School District Full time

    Position Title: Educational Support AssociatePosition Type: Support Staff / Associate - ParaprofessionalOverview:The West Delaware Community School District is actively seeking candidates for the role of Educational Support Associate. This position involves working collaboratively with educators and students to facilitate the execution of tailored...

  • Community Living Support Provider

    6 days ago

    Manchester, New Hampshire, United States Nonotuck Resource Associates, Inc. Full time

    Embrace the Opportunity to Make a Difference Nonotuck Resource Associates, Inc. is a dedicated organization providing community-based residential services for individuals with intellectual and developmental disabilities, as well as adults with acquired brain injuries and seniors. Our shared living model is designed to support individuals in maintaining...

  • IT Support Specialist

    2 days ago

    Manchester, United States AdventHealth Full time

    Supporting providers, clinicians, and business professionals that use technology solutions to improve their work processes. This position provides accurate and timely support services for consumer devices. Associate support specialist is responsible Support Specialist, IT, Associate, Support, Specialist, Microsoft, Healthcare

  • Customer Support Associate

    6 days ago

    Manchester, New Hampshire, United States DataXoom Full time

    Join Our Team as a Customer Support Associate!Are you seeking a vibrant and fulfilling career opportunity? Do you aspire to collaborate with a team of dedicated professionals committed to delivering exceptional customer service? Look no further! Our rapidly expanding organization, DataXoom, is in search of a skilled and enthusiastic individual to fill the...

  • Client Support Associate

    6 days ago

    Manchester, New Hampshire, United States Domino's Franchise Full time

    Client Support Associate at Domino's FranchiseBecome a valued member of our team at Domino's Franchise, where we pride ourselves on delivering exceptional pizza experiences. As a Client Support Associate, you will be instrumental in ensuring our customers receive outstanding service by taking orders, crafting pizzas, and maintaining high levels of customer...

  • Sales Support Associate

    6 days ago

    Manchester, Connecticut, United States Acima Digital, LLC Full time

    Job OverviewPosition: Sales AssociateCategory: RetailJob ID: 330159About Us: At Acima Digital, LLC, we are dedicated to making aspirations a reality for both our clients and our team members. We believe in acting in the present to build a brighter future.Role Summary: As a Sales Associate, you will be part of a dynamic team committed to delivering...

  • Customer Support Associate

    4 weeks ago

    Manchester, United States CFA Institute Full time

    Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team in Merrimack, NH. This role requires a consistent balance of remote and on-site participation in our Merrimack office. Please be mindful of commute distance when considering applying. Our Career Development experience is a...

  • Technical Support Associate

    6 days ago

    Manchester, New Hampshire, United States Families in Transition Full time

    Part Time Position - Onsite At Families in Transition, we are dedicated to preventing and breaking the cycle of homelessness. Our commitment drives us to empower individuals by providing dignified housing, delivering comprehensive and innovative solutions, fostering collaborative relationships with our clients and partners, and creating opportunities for...

  • Technical Support Associate

    6 days ago

    Manchester, New Hampshire, United States Families in Transition Full time

    Part Time Position - Onsite At Families in Transition, our commitment is to Prevent and Break the Cycle of Homelessness. We empower individuals by providing dignified housing, delivering innovative solutions, fostering collaborative relationships with clients and partners, and creating opportunities for donors and volunteers dedicated to making a positive...

  • Community Living Support Specialist

    15 hours ago

    Manchester, New Hampshire, United States THE MENTAL HEALTH CENTER OF GREATER MANCHESTER INC Full time

    Job OverviewPosition: Community Living Support SpecialistLocation: Manchester, NHEmployment Type: Per DiemAbout Our Organization:The Mental Health Center of Greater Manchester Inc is committed to delivering outstanding care and assistance to individuals facing mental health challenges. Our dedicated team strives to empower clients towards achieving their...

  • Community Living Support Specialist

    16 hours ago

    Manchester, New Hampshire, United States THE MENTAL HEALTH CENTER OF GREATER MANCHESTER INC Full time

    Community Living Support Specialist Job DescriptionCompany Overview:The Mental Health Center of Greater Manchester Inc. is committed to delivering exceptional care and assistance to individuals facing mental health challenges. Our goal is to empower individuals to comprehend their conditions and strive for recovery and enhanced quality of life. Become a part...

  • Customer Support Associate

    6 days ago

    Manchester, Pennsylvania, United States The GIANT Full time

    Position Overview: Join our team at The GIANT Company as a Part-Time Customer Service Associate. Commitment to Excellence: At The GIANT Company, we strive to enhance our stores and facilities continuously for our team members, customers, and the communities we serve. Our guiding principles focus on putting customers first, acting with integrity,...

  • Manager of Community Support Services

    6 days ago

    Manchester, New Hampshire, United States International Institute of New England Full time

    About Us:The International Institute of New England (IINE) is dedicated to fostering opportunities for refugees and immigrants, facilitating their success through various programs including resettlement, education, career development, and pathways to citizenship. As one of the oldest and most prominent human services organizations for New Americans in the...

  • Sales Support Associate

    14 hours ago

    Manchester, Connecticut, United States Eastern Connecticut Health Network, Inc. Full time

    Position Overview:As a Sales Associate, you will play a vital role in ensuring customer satisfaction through exceptional sales service. Your primary responsibility will be to assess customer needs and provide tailored assistance to enhance their shopping experience.Key Responsibilities:1. Deliver outstanding customer service by engaging with customers and...

  • Client Support Specialist

    6 days ago

    Manchester, New Hampshire, United States Community Resources for Justice Full time

    About Community Resources for Justice (CRJ)CRJ is a distinguished nonprofit organization with a rich history of 145 years, dedicated to providing direct support and consulting services in the realms of Mental Health, Criminal Justice, and Public Policy. Our DivisionsOur four divisions—Social Justice Services, Community Strategies, Behavioral Health, and...

  • Therapeutic Program Support Associate

    6 days ago

    Manchester, Connecticut, United States MARCH, Inc. of Manchester Full time

    Job OverviewThe Clinical Care Support Coordinator plays a crucial role in delivering high-quality clinical assistance to the adult residential and day programs at MARCH, Inc. of Manchester. This position is essential in the formulation, execution, and assessment of Positive Behavior Support Plans for all individuals receiving services, adhering to the...

  • Communications and Marketing Coordinator

    6 days ago

    Manchester, Kentucky, United States Thompson Scholars Foundation Full time

    Position OverviewThe Communications and Marketing Coordinator plays a pivotal role within the Thompson Scholars Foundation, reporting directly to the Director of Communications. This position is responsible for crafting engaging written and editorial content across various platforms associated with the Foundation.Key Responsibilities:Develop and write...

  • Customer Support Associate

    9 hours ago

    Manchester, Connecticut, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition: Customer Experience Specialist (Advisor) - Part-Time Entry LevelOverview:Backup childcare options availableTuition assistance for employees and their dependentsAttractive employee discount programComprehensive medical and dental benefits, along with paid time offIncentives for learning about...

  • Customer Support Associate

    12 hours ago

    Manchester, New Hampshire, United States AutoFair Automotive Full time

    Join the AutoFair Team as a Customer Service RepresentativeAt AutoFair Automotive Group, we are in search of a dedicated Customer Service Representative to enhance our customer engagement efforts. This role requires flexibility to work evening and weekend shifts.What We Offer:Competitive and Rewarding Compensation StructureComprehensive Medical, Dental,...

  • Community Engagement Specialist

    6 days ago

    Manchester, Kentucky, United States Cumberland River Behavioral Health, Inc. Full time

    Job OverviewPosition Title: Community Support AssociateQualifications: Candidates must be at least 18 years of age and possess a high school diploma, GED, or equivalent documentation from an accredited educational institution. A minimum of one year of full-time experience working with individuals undergoing treatment for mental health disorders or...