Partner Success Manager- Manufacturing
2 months ago
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job DescriptionWhat you get to do in this role:
- In this US-based global role you will serve as a trusted advisor to ServiceNow partners assisting in the development of successful Manufacturing Industry Practices
- Drive cross-functional collaboration to execute Practice growth strategies to meet the capacity and competency needs of ServiceNow globally.
- Collaborate with cross-functional teams to ensure Partners have access to the assets and training they require to successfully go-to-market and implement these ServiceNow products/solutions.
- Work closely and collaboratively with the Global Partner and Channels (GPC) Organization’s partner management teams in each geography to ensure visibility into which partners are actively working on Manufacturing opportunities/engagements.
- Enhance the existing quality metrics to ensure there is a comprehensive set of KPI’s aligned to measure implementation quality across partner-led Manufacturing implementations globally.
- Work with partners to develop their ServiceNow Manufacturing practices and provide Alliance teams with insight into Partners who have validated Practices.
- Maintain, track, and report key metrics around Partner Practices including, targets and gaps, by major geographic area.
- Support escalations related to partner led implementations and drive remediation.
- Be recognized as a thought leader by the business unit, sales teams, and partner organizations.
- Present Executive level insights on Manufacturing implementations and related Practices
To be successful in this role you should have:
- 10+ years’ work experience with some specific experience managing or developing sales and delivery Practices either as a Partner or software vendor.
- A background working in the Manufacturing industry with domain expertise and an understanding of relevant business use cases is highly preferred.
- Demonstrable experience in building or being part of the leadership of a delivery Practice, with an understanding of the key components of a successful Practice.
- Software industry domain expertise (preferably SaaS), and the ability to understand complex technology problems.
- Be a strategic thinker, who is execution oriented; ideally have experience driving cross-functional programs or processes.
- Ability to build long-term strategic, trusting relationships and work collaboratively with partner execs and GPC leaders across the ecosystem.
- Strong communicator, able to convey complex ideas in a clear, concise manner both verbal and written, comfortable in both business and technical discussions.
- Self-starter who is adaptable and flexible, able to work and thrive in a highly dynamic environment.
- Strong team player and independent thinker
- Willing to travel at least 50%.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
-
Partner Success Manager- Manufacturing
2 months ago
Addison, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Partner Success Manager- Manufacturing
2 months ago
Addison, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Customer Success Manager
3 days ago
Addison, United States ServiceNow Full timeJob DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...
-
Customer Success Manager
2 weeks ago
Addison, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Customer Success Manager
2 weeks ago
Addison, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Customer Success Manager
1 week ago
Addison, United States ServiceNow Full timeCompany Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Senior Manager, Partner Solutions
2 weeks ago
Addison, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Customer Success Manager
7 hours ago
Addison, United States ServiceNow Full timeJob DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...
-
People Business Partner
1 month ago
Addison, United States Portillo's Inc Full timeADMIN PORTILLOS HOT DOGS 2001 Spring Rd. Suite 400 Oak Brook, IL 60523, USA ADMIN PORTILLOS HOT DOGS 2001 Spring Rd. Suite 400 Oak Brook, IL 60523, USA The People Business Partner (PBP) is an advisor and thought partner with leaders and team members at our Portillo’s Food Service (PFS) facilities and Restaurant Support Center (RSC). The PBP plays a key...
-
Senior Accountant- Global Manufacturer- Addison
2 weeks ago
Addison, United States Michael Page Full timeFortune 200 global, multi-billion dollar manufacturing experienceMassive career progression internally or within the many operating companies About Our Client I'm partnered with a global multi-billion dollar manufacturing company near Addison, IL. One of their business units is a leading supplier in their niche and are actively searching to identify a new...
-
People Business Partner
3 weeks ago
Addison, United States Portillo's Inc Full timeADMIN PORTILLOS HOT DOGS 2001 Spring Rd. Suite 400 Oak Brook, IL 60523, USA ADMIN PORTILLOS HOT DOGS 2001 Spring Rd. Suite 400 Oak Brook, IL 60523, USA The People Business Partner (PBP) is an advisor and thought partner with leaders and team members at our Portillos Food Service (PFS) facilities and Restaurant Support Center (RSC). The PBP plays a key role...
-
Senior Accountant
1 week ago
Addison, United States Michael Page US Full timeAbout Our Client I'm partnered with a Fortune 200 global multi-billion dollar manufacturing company near Addison, IL. One of their business units is a leading supplier in their niche and is actively searching to identify a new Senior Accountant to join their growing team. Reporting directly into the Accounting Manager with tons of communication and support...
-
Senior Accountant
4 weeks ago
Addison, United States Michael Page US Full timeFortune 200 global, multi-billion dollar manufacturing experience Massive career progression internally or within the many operating companies About Our Client I'm partnered with a Fortune 200 global multi-billion dollar manufacturing company near Addison, IL. One of their business units is a leading supplier in their niche and are actively searching to...
-
Senior Accountant
2 weeks ago
Addison, United States Michael Page Full timeFortune 200 global, multi-billion dollar manufacturing experienceMassive career progression internally or within the many operating companies About Our Client I'm partnered with a Fortune 200 global multi-billion dollar manufacturing company near Addison, IL. One of their business units is a leading supplier in their niche and are actively searching to...
-
Plant Manager Manufacturing
4 months ago
Addison, United States Woodland Plastics Corp. Full timeJob DescriptionJob DescriptionWe are seeking a Plant Manager Manufacturing to join our team! You will oversee the activities of a team of production workers.Responsibilities:Coordinate the daily activities of the maintenance, production and operation teams.Delegate production assignments to appropriate teams and personnel.Ensure production equipment and...
-
Sales Manager Jobs
4 weeks ago
Addison, United States The Technology & Manufacturing Association Full timeWe seek a talented Sales professional with a strong Engineering background - ideally in plastics or metal stamping - to join Dial Tool Industries, LLC We invite you to help define and drive TRANSFORMATIONAL GROWTH at our facilities. You will be working with successful and stable businesses in a critical niche of stamping and injection molded components. The...
-
Printing Customer Success Manager
1 month ago
Addison, United States HirexHire Full timeABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client's everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a...
-
Printing Customer Success Manager
2 months ago
Addison, United States HirexHire Full timeABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client's everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a...
-
Senior Accountant
4 weeks ago
Addison, United States Michael Page Full timeFortune 200 global, multi-billion dollar manufacturing experienceMassive career progression internally or within the many operating companies About Our Client I'm partnered with a Fortune 200 global multi-billion dollar manufacturing company near Addison, IL. One of their business units is a leading supplier in their niche and are actively searching to...
-
Printing Customer Success Manager
2 months ago
Addison, United States HirexHire Full timeJob DescriptionJob DescriptionABOUT USHirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes...
