Customer Service

3 weeks ago


San Rafael, United States Clear Concepts Management Full time
Job DescriptionJob Description

Clear Concepts Management is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Service & Support Manager.

Customer Service & Support Manager Responsibilities: 

  • Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our client's products/services, and offering assistance to ensure their needs are met
  • Facilitate sales presentations to customers with the goal of enrolling them in our client's available services 
  • Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary
  • Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities
  • Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs

Qualifications and Skills of the Customer Service & Support Manager:

  • Previous experience in customer support, client management, or a related field is preferred
  • Exceptional interpersonal and communication skills, both written and verbal
  • Strong problem-solving abilities with a customer-centric approach
  • Proficiency in using CRM software and other relevant tools
  • Detail-oriented with excellent organizational skills
  • Ability to work collaboratively in a fast-paced, team-oriented environment
  • Empathetic and patient demeanor when dealing with client inquiries and concerns

Education:

  • High school diploma or equivalent; Bachelor's degree preferred

#LI-Onsite

Powered by JazzHR

EVpE4m4yga



  • San Rafael, United States Transdev Full time

    About Transdev: Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev...


  • San Rafael, United States Transdev Full time

    About Transdev: Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company,...


  • San Rafael, United States Clear Concepts Management Full time

    Are you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic team as an Entry Level Customer Service Representative at Clear Concepts Management, a leading customer...


  • San Rafael, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionAre you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic team as an Entry Level Customer Service Representative at Clear Concepts...


  • San Rafael, United States Business Management Firm Full time

    We are looking for a solution-seeker, go-getter, and communication aficionado to join our team as an Entry Level Customer Service Associate. The objective of the Entry Level Customer Service Associate position is to work with two of our telecommunications clients and promote their products in tandem, expand their marketing footprint, and eventually develop...


  • San Rafael, United States Chilton Auto Body Inc Full time

    Position Title: Customer Service RepresentativeDepartment: OperationsReports to: Location ManagerPosition Summary: The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real...


  • San Diego, United States Spectrum Insurance Service Full time

    Customer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be...


  • San Antonio, United States Hunter Service Group Full time

    Job DescriptionJob DescriptionWho We AreHunter Service Group is a LOCALLY-owned home service company dedicated to excellence. We’re not part of a big out-of-town corporation and are not for sale to one of those companies. We prioritize our team over profits, provide continuous training, and recognize our employees for their hard work. As an independent...

  • Customer Service 1

    4 weeks ago


    San Diego, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-West **Requisition Number****:** CUSTO004437 Showing 1 location **Job Details** **Description** **Pilot Freight Services is seeking a full time Customer Service 1 for our San Diego CA, location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other station...


  • San Rafael, United States hiring asap! Full time

    The Customer Support Representative maintains the daily operations of the customer service and sales team. This position develops, implements, and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through...

  • Service Advisor

    3 weeks ago


    San Rafael, United States Toyota Marin Full time

    Apply Description Duties and Responsibilities: * Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records. * Responsible for complying with all state and...


  • San Rafael, United States Curo Health Services Full time

    Our Company Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...


  • San Rafael, United States Gentiva Personal Care Full time

    Our Company: Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...


  • San Rafael, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionClear Concepts Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Manager role to help us...


  • San Rafael, United States NA Full time

     Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and...

  • Customer Service

    1 day ago


    San Diego, United States Staples Full time

    Customer Service ( 3) jobs * Customer Service Category Customer Service Job Id 1197212 Regular Location Montreal, Quebec, Canada Category Customer Service Job Id 1197487 Regular Ensure our customers experience is professional, courteous, and solution oriented. Provide alternative product solutions if timelines dont meet customer needs. Provide first level...


  • San Rafael, United States East Bay Tire Co. Full time

    Job DescriptionJob DescriptionEAST BAY TIRE A career at East Bay Tire provides a unique opportunity to work in a competitive environment full of challenges and fulfilling growth throughout the East Bay, Central Valley, and Northern California. You'll have the chance to be part of our team to be creative and innovative in your role to meet the demands of...

  • Customer Service

    2 days ago


    San Diego, United States Telephonics Full time

    The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to me Customer Service, Retail, Customer


  • San Rafael, United States Home Depot Full time

    Position Purpose: The Home Services Project Specialist (HSPS) is responsible for the sales and marketing of the specific Home Services Install programs within Home Depot stores they are assigned to work. They are to work closely with their Sales Consultant and Sales Managers to generate quality leads for and drive awareness of the programs in store. The HS...

  • Customer Service

    4 weeks ago


    San Antonio, Texas, United States Lowe's Full time

    Mr. Rooter Plumbing's proven systems make it easy for our staff members to achieve their goals, whether financial, professional and/or personal.Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for.Dispatching service calls to the Plumbers using...