Service Advisor

3 weeks ago


San Rafael, United States Toyota Marin Full time

Apply

Description

Duties and Responsibilities:

* Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.
* Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations.
* Greets customers and directs them to available technicians.
* Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs.
* Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.
* Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
* Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
* Managing and overseeing the Dealership's workflow and schedule.
* Calls customers to advise them about service changes or car pick-up times.
* Maintains positive customer relationships to ensure repeat business.
* Ensures all details on services rendered and costs are related to customers and processes their payments.
* Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed.
* Knows and practices the guidelines in the Bureau of Automotive Repair's "Write it Right" Manual.

Requirements

Qualifications:

* Prior experience in a customer-oriented environment.
* Must be capable of working in a fast-paced dynamic environment.
* Must be able to pass background check.
* Must have good driving record.
* Must have Class A (CDL) drivers' license.
* Must have basic knowledge of cars and maintenance.
* Must be willing to learn and expand knowledge.

Physical Demands:

* Must be able to lift, bend over, and stand.
* Must be to carry, push, pull 50 lbs.

Working Conditions:

* Must be able to work in an outside environment.
* Must be able to drive vehicles both small and big.
* May have to work in a noisy environment and in inclement weather conditions.


  • Service Advisor

    3 weeks ago


    San Antonio, United States Principle Auto Full time

    Principle BMW of San Antonio Service Advisor Average Earning Potential is 6,000 K to 8,000 K a month Who You Are Principle Auto is seeking an exceptional Service Advisorto join our rapidly growing dealership. You are a self-starter, who enjoys solvin Service Advisor, Advisor, Line Associate, Vehicle, Retail


  • San Luis Obispo, United States Big Brand Tire & Service Full time

    Job DescriptionJob DescriptionSales and Service Advisor: $19-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles needWe will train you to become product experts and be able to sell...

  • Service Advisor

    3 weeks ago


    San Jose, United States Del Grande Dealer Group Full time

    The Del Grande Dealer Group is searching for talented professionals to join their team. DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differ Service Advisor, Advisor, Retail, Automotive, Repair, Service

  • Service Advisor

    3 weeks ago


    San Jose, United States Del Grande Dealer Group Full time

    Are you looking for an exciting career with one of the top GMC dealers in Northern California? DGDG's vision for success is driven by our unique culture and innovative technology. To make our vision real, we look for talented sales professionals who Service Advisor, Advisor, Retail, Automotive, Repair, Service

  • Service Advisor

    3 weeks ago


    San Antonio, United States Principle Auto Full time

    Principle BMW of San Antonio Service Advisor Average Earning Potential is 6,000K to 8,000K a month Who You Are Principle Auto is seeking an exceptional Service Advisor to join our rapidly growing dealership. You are a self-starter, who enjoys solving problems and managing many different projects at once. You understand the value of procedures, and yet you...

  • Service Advisor

    2 days ago


    San Francisco, United States Volvo San Francisco Full time

    Family-owned since 1947, **Royal Automotive Group** is driven by a passion for people - most importantly, our employees. With continuous training and development, our employees are constantly being promoted within the ranks moving our company forward as we grow and expand. Multiple Advisors have been promoted into Service Manager roles across our 4...

  • Service Advisor

    4 days ago


    San Antonio, United States Volvo of San Antonio Full time

    DescriptionPrinciple BMW of San Antonio Service Advisor Average Earning Potential is 6,000K to 8,000K a monthWho You ArePrinciple Auto is seeking an exceptional Service Advisor to join our rapidly growing dealership. You are a self-starter, who enjoys solving problems and managing many different projects at once. You understand the value of procedures, and...

  • Service Advisor

    4 days ago


    San Antonio, United States Meineke - 2718 Full time

    Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Training & development Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are...

  • Advisor Services

    1 month ago


    San Diego, United States Charles Schwab Full time

    Position Type: Regular Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. When you join us as an Advisor Services Associate, you're starting your career with the industry leader in providing...

  • Service Advisor

    6 days ago


    San Antonio, United States Kahlig Auto Group Full time

    Job DescriptionJob DescriptionService Advisor – AutomotiveWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our...

  • Service Advisor

    6 days ago


    San Antonio, United States Nissan of Boerne Full time

    Job DescriptionJob DescriptionService Advisor – AutomotiveWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our...


  • San Marcos, United States Chuck Nash Auto Full time

    Job DescriptionJob DescriptionService Advisor Job SummaryIf you are a mechanically minded car enthusiast with stellar customer service skills, this job is for you! Chuck Nash Auto Group seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service technicians. In this role,...


  • San Marcos, United States Chuck Nash Auto Full time

    Job DescriptionJob DescriptionService Advisor Job SummaryIf  you are a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Chuck Nash Auto Group seeks an automotive express lube service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service technicians....

  • Service Advisor

    3 weeks ago


    San Juan Capistrano, United States Oremor Automotive Group Full time

    The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage...


  • San Diego, United States Midas Full time

    This position pays between $16.00 and $20.00/hour plus a commission plan. The job duties of an Auto Service Advisor may include: Greeting customers and scheduling service appointments Cataloging customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers' repair problems into standard repair...

  • Service Advisor

    4 days ago


    San Antonio, United States Steele CDJR North Star LLC Full time

    Steele North Star CDJR is looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Service Advisor

    3 weeks ago


    San Antonio, United States Steele CDJR North Star LLC Full time

    Steele North Star CDJR is looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Service Advisor

    1 month ago


    San Antonio, United States Steele CDJR North Star LLC Full time

    Job DescriptionJob DescriptionSteele North Star CDJR is looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying...


  • San Luis Obispo, United States Perry Ford of National City LLC Full time

    Job DescriptionJob DescriptionPERRY Ford Lincoln San Luis Obispo is looking to add a new service advisor to our team.The Service Advisor is the center of communication for service/repair activities and the liaison between customers and technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must...


  • San Marcos, United States Alignment Plus Full time

    Job DescriptionJob DescriptionWe are a successful, family-owned specialty auto service center with over 30 years in the same location. Our alignment and brake shop emphasizes unique, quality services and personal relationships.You will be working with a great staff and the best customers around!We are looking for an exceptional person to fill our automotive...