Client Service Representative PC

3 weeks ago

San Rafael, United States Curo Health Services Full time

Our Company

Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.

Overview

We are looking for a Client Service Representative to join our team. This position will directly report to the Branch Manager PC and is responsible for Quality Assurance of services provided in the client care setting, customer service and sales support for Gentiva Personal Complete and document all Supervisory Visits for the Branch in compliance with the schedule outlined in the PHCA Policies and Procedures.

* Point of contact for customer service for clients
* Communication with client/responsible party for coordination of service plan.
* Introduction of new PCAs for all schedule changes with clients.
* Responsible for following existing client appreciation efforts such as sending out birthday, holiday, sympathy cards, client of the month, etc, as well as coming up with new ideas to appreciate clients
* Documents all client communications in Matrix.
* Collaborates with Branch and Staffing Manager/s to resolve client concerns, prevent unnecessary discharges, and aid in customer retention

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate's location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range - $25/hr to $28/hr

About You

* High School Diploma or equivalent required. Bachelor's degree preferred.
* Two years previous office experience and knowledge of filing
* Two - five years customer service experience preferred
* Knowledge of Matrix.
* Familiar with State and Federal laws pertaining to the industry as well as labor laws.
* Strong communication, interpersonal and organizational skills.
* Extensive telephone use is required.
* Local car travel is required.
* Must read, write and speak fluent English.

We Offer

* Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
* Opportunity to participate in a Fleet Program
* Competitive Salaries
* Mileage Reimbursement
* Professional growth and development opportunities

Legalese

* This is a safety-sensitive position
* Employee must meet minimum requirements to be eligible for benefits
* Where applicable, employee must meet stage specific requirements
* We are proud to be an EEO employer
* We maintain a drug-free workplace

Location

Gentiva Personal Care

  • Client Service Representative PC

    3 weeks ago

    San Rafael, United States Gentiva Hospice Full time

    Our Company Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Client Service Representative PC

    4 weeks ago

    San Rafael, United States Gentiva Personal Care Full time

    Our Company: Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Client Service Representative PC

    1 week ago

    San Rafael, United States NA Full time

     Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and...

  • Client Service Representative PC

    3 weeks ago

    San Rafael, United States NA Full time

     Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and...

  • Client Service Representative

    3 weeks ago

    San Rafael, United States PESCM- Pet Emergency & Specialty Center of Marin Full time

    The Pet Emergency and Specialty Center of Marin ( www.pescm.com ) is looking for a Client Service Representatives to join our wonderful front desk team. We are looking for a full-time candidate to work swing shifts (Sundays through Wednesdays 2pm to 12:30am). About PESCM: PESCM, located in San Rafael, is the original 24/7 veterinary hospital in Marin County,...

  • Veterinary Client Service Representative

    3 weeks ago

    San Rafael, United States Veritas Veterinary Partners Full time

    Job Description Job Description The Pet Emergency and Specialty Center of Marin (www.pescm.com) is looking for a Client Service Representatives to join our wonderful front desk team. We are looking for a full-time candidate to work swing shifts (Sundays through Wednesdays 2pm to 12:30am). About PESCM: PESCM, located in San Rafael, is the original 24/7...

  • Representative, Client Services

    3 weeks ago

    San Diego, United States Service Champions Full time

    ASI Hastings “The White Glove Guys! ”We have been serving San Diego since 1952, emphasizing doing what is right for our clients. We are the premier A/C Tune Up & Repair, Furnace, Plumbing and Solar Pros. We value our employees and provide a family-oriented and fun working environment where your efforts are recognized and rewarded. We have an immediate...

  • Veterinary Client Service Representative

    2 weeks ago

    San Rafael, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionThe Pet Emergency and Specialty Center of Marin (www.pescm.com) is looking for a Client Service Representatives to join our wonderful front desk team. We are looking for a full-time candidate to work swing shifts (Sundays through Wednesdays 2pm to 12:30am). ​​​About PESCM:  PESCM, located in San Rafael, is the original...

  • Veterinary Client Service Representative

    2 weeks ago

    San Rafael, United States Veritas Veterinary Partners Full time

    The Pet Emergency and Specialty Center of Marin () is looking for a Client Service Representatives to join our wonderful front desk team. We are looking for a full-time candidate to work swing shifts (Sundays through Wednesdays 2pm to 12:30am). ​​​ About PESCM:  PESCM, located in San Rafael, is the original 24/7 veterinary hospital in Marin County,...

  • Veterinary Client Service Representative

    1 week ago

    San Rafael, United States Veritas Veterinary Partners Full time

    Job DescriptionJob DescriptionThe Pet Emergency and Specialty Center of Marin (www.pescm.com) is looking for a Client Service Representatives to join our wonderful front desk team. We are looking for a full-time candidate to work swing shifts (Sundays through Wednesdays 2pm to 12:30am). ​​​About PESCM:  PESCM, located in San Rafael, is the original...

  • Client Services Representative

    1 week ago

    San Diego, United States Manpower San Diego Full time

    Job Title: Client Service Representative Location: San Diego, CA 92121 (Onsite) Schedule: 8:30-5 and the other person will be 7:30-4 (Shift assigned will be decided by the team) Duration: One year, temporary to Hire based on performance and business need Pay: $25 - 27/hour DOE Position Summary: The Client Service Representative will be responsible for...

  • Client Services Representative

    2 weeks ago

    San Diego, United States Manpower San Diego Full time

    Job Title: Client Service Representative Location: San Diego, CA 92121 (Onsite) Schedule: 8:30-5 and the other person will be 7:30-4 (Shift assigned will be decided by the team) Duration: One year, temporary to Hire based on performance and business need Pay: $25 - 27/hour DOE Position Summary: The Client Service Representative will be responsible for...

  • Client Services Representative

    3 weeks ago

    San Diego, United States Manpower San Diego Full time

    Job Title: Client Service RepresentativeLocation: San Diego, CA 92121 (Onsite)Schedule: 8:30-5 and the other person will be 7:30-4 (Shift assigned will be decided by the team)Duration: One year, temporary to Hire based on performance and business need Pay: $25 - 27/hour DOEPosition Summary:The Client Service Representative will be responsible for providing...

  • Client Services Representative

    1 week ago

    San Diego, United States Manpower San Diego Full time

    Job Title: Client Service RepresentativeLocation: San Diego, CA 92121 (Onsite)Schedule: 8:30-5 and the other person will be 7:30-4 (Shift assigned will be decided by the team)Duration: One year, temporary to Hire based on performance and business need Pay: $25 - 27/hour DOEPosition Summary:The Client Service Representative will be responsible for providing...

  • Client Services Representative

    7 days ago

    San Antonio, United States Davis Law Firm Full time $16

    Job descriptionStart your career with Davis Law Firm – Join the 4s Today!We have immediate openings for a fulltime CLIENT SERVICE REPRESENTATIVE to join our fast-paced, high volume Call Center. This position plays a critical role in the firm’s success, and the right fit to join our team is an energetic, reliable team player with the ability to multi-task...

  • Customer Service Representative

    1 week ago

    San Rafael, United States Clear Concepts Management Full time

    Clear Concepts Management is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Service Representative, you will play a crucial role in building and maintaining strong...

  • Customer Service Representative

    2 weeks ago

    San Rafael, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionClear Concepts Management is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Service Representative, you will play a crucial role in...

  • Customer Service Representative

    2 weeks ago

    San Rafael, United States Clear Concepts Management Full time

    Job DescriptionJob DescriptionClear Concepts Management is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Service Representative, you will play a crucial role in...

  • Client Service Representative

    1 week ago

    San Antonio, United States DES Inc Full time

    Derive Enterprise is seeking a full-time Client Services Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service team,...

  • Client Service Representative

    2 weeks ago

    San Antonio, United States DES Inc Full time

    Job DescriptionJob Description Derive Enterprise is seeking a full-time Client Services Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered...