Customer Success Manager North Central

1 month ago

Chicago, United States Cato Networks Full time
Job DescriptionJob Description

Welcome to the future of cloud networking and security

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner.

Cato is the brainchild of networking and security pioneers Shlomo Kramer (Check Point, Imperva) and Gur Shatz (Incapsula.) Cato Networks has raised $773 million dollars since 2015, achieving Centaur status with $200M+ in ARR, and a valuation of $3 billion dollars.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform and is on a fast track to becoming the worldwide market leader – don't miss it

As a Cato Customer Success Manager , you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success.
Curiosity - you have a desire to truly understand our customers' business needs.
Creativity - you can find a sustainable path to yes.
Empathy - you connect at a human level with our customers and you genuinely care
Responsibilities:
  • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
  • Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering)
  • Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells
Requirements:
  • 5+ year of experience ideally in a Customer Success or sales role at a high growth SaaS software or technology vendor
  • Experience and Exposure working with networking or security software solutions
  • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
  • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
  • Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders
  • Must be very well organized and able to work effectively in a nimble and fast-paced environment
  • Effective problem solver, shows ownership and wants to see issues resolved
  • Comfortable working within a geographically distributed team for a hyper-growth global organization
  • Must be located within the North Central United States
  • Ability to travel up to 25% of the time
Prior Experience:
  • Solid technology background, ideally hands-on prior experience on at least a few of the following domains:
  • Routing (static, BGP, EIGRP, etc.)
  • Switching
  • SD-WAN
  • Firewalls, Proxy
  • Secure Web Gateway/CASB/DLP
  • Identity Management (SSO, SAML, LDAP, etc.)
  • Threat protection mechanisms (IPS, AM, etc.)
  • Load Balancing
  • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.)
  • WAN, MPLS
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

#LI-AL1

  • Channel Account Manager

    1 week ago

    Chicago, Illinois, United States ZeroFOX Full time

    Job Title: Channel Account Manager - North CentralZeroFox is seeking a highly skilled Channel Account Manager to join our team in the North Central region. As a Channel Account Manager, you will be responsible for managing existing and building new partner relationships in the United States and Canada.Key Responsibilities:Identify, onboard, and enable...

  • Channel Account Manager, North Central Territory

    5 days ago

    Chicago, Illinois, United States ZeroFOX Full time

    Job Title: Channel Account Manager, North Central TerritoryWe are seeking a highly skilled Channel Account Manager to join our team in the North Central Territory. As a Channel Account Manager, you will be responsible for managing existing and building new partner relationships in the United States and Canada.Key Responsibilities:Identify, onboard, and...

  • Sales Director North Central

    6 days ago

    Chicago, Illinois, United States Digital Monitoring Products Full time

    Director of Sales, North CentralThe Director of Sales, North Central is responsible for overseeing sales and business operations within their assigned regional territory. This role involves managing a team of Regional Sales Managers, each responsible for sales and support within their designated geographical area. The ideal candidate must reside within the...

  • Account Executive, Biopharma, North Central

    6 days ago

    Chicago, Illinois, United States 10X Genomics Full time

    About the RoleWe are seeking a highly skilled Account Executive to join our team in the North Central region. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our biopharma customers.Key ResponsibilitiesDevelop and execute a sales strategy to meet or exceed sales targets in the North...

  • Manager, Customer Success

    4 months ago

    Chicago, United States Adyen Full time

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...

  • Channel Account Manager, North Central

    4 weeks ago

    Chicago, United States ZeroFOX Full time

    Job DescriptionJob DescriptionSalary: OPPORTUNITY OVERVIEWZeroFox seeks a Channel Manager (CAM) to support the continued and rapid growth of the Channel Program in North America. This CAM will be responsible for managing existing and building new North Central Territory partner relationships in the United States & Canada, and working with the ZeroFox sales...

  • Account Manager, Biopharmaceuticals, North Central Region

    3 weeks ago

    Chicago, Illinois, United States 10X Genomics Full time

    About the RoleWe are seeking a seasoned Account Manager to join our team at 10X Genomics. As a key member of our sales team, you will be responsible for driving business growth and expanding our presence in the North Central region. The ideal candidate will have a strong background in biopharmaceutical sales, with a proven track record of building and...

  • Regional Field Sales Manager

    6 hours ago

    Chicago, Illinois, United States Pilgrim's Full time

    Job Title: Regional Field Sales Manager - North CentralPilgrim's is seeking a highly motivated and experienced Regional Field Sales Manager to join our team in the North Central region. As a key member of our sales team, you will be responsible for driving business growth and developing strategic relationships with regional chain targets, distributors, and...

  • Customer Success Manager

    2 months ago

    Chicago, United States Eltropy Full time

    Customer Success Manager (Mid Market/Central Time Zone) Key Qualifications Strong teamwork and collaboration skills Empathy and ability to understand and address client needs Technical curiosity and willingness to learn about Eltropy Quality mindset and attention to detail Excellent communication and interpersonal skills Responsibilities Assist Community...

  • Account Manager, Biopharmaceuticals, North Central Region

    4 weeks ago

    Chicago, Illinois, United States 10X Genomics Full time

    About the RoleWe are seeking a seasoned Account Manager to join our team at 10X Genomics. As a key member of our sales team, you will be responsible for driving business growth and expanding our presence in the North Central region. The ideal candidate will have a strong background in biopharmaceutical sales, with a proven track record of building and...

  • Territory Sales Manager North Central

    2 weeks ago

    Chicago, Illinois, United States joimax Full time

    Job Title: Territory Sales Manager North CentralJoimax Inc., a leading specialist in endoscopic minimally invasive spine surgery, is seeking an experienced Territory Sales Manager to join our team in Chicago, IL.Key Responsibilities:Develop and execute sales strategies to drive capital sales of joimax endoscopic systems and recurring disposable...

  • Senior Customer Success Manager

    2 weeks ago

    Chicago, Illinois, United States Intelliswift Software Inc Full time

    Senior Customer Success ManagerWe are seeking a highly skilled Senior Customer Success Manager to join our Digital Experience Cloud team. As a key member of our team, you will be responsible for driving customer success and measurable outcomes for our clients.Key Responsibilities:Develop and execute customer success plans to drive adoption and value...

  • Channel Account Manager, North Central Territory

    3 weeks ago

    Chicago, Illinois, United States ZeroFOX Full time

    Job DescriptionJob OverviewZeroFox is seeking a highly skilled Channel Account Manager to support the growth of our Channel Program in North America. This role will be responsible for managing existing and building new partner relationships in the North Central Territory, working closely with the ZeroFox sales team to generate top-of-funnel pipelines.Key...

  • Account Executive, Biopharma, North Central

    1 week ago

    Chicago, Illinois, United States 10X Genomics Full time

    About the RoleWe are seeking a highly skilled Account Executive to join our team in the North Central region. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our biopharma customers.Key ResponsibilitiesDevelop and execute a sales strategy to meet or exceed sales targets in the North...

  • Senior Customer Success Manager

    2 weeks ago

    Chicago, Illinois, United States NextDeavor Full time

    Unlock Your Potential as a Senior Customer Success ManagerNextDeavor is seeking a highly skilled Senior Customer Success Manager to join our Digital Experience Cloud team. As a key player in our organization, you will be responsible for driving customer success and measurable outcomes for our top customers.Key Responsibilities:Accountable for customer...

  • Customer Success Manager

    1 month ago

    Chicago, United States SADA Full time

    Join SADA as a Customer Success Manager Your Mission As a Customer Success Manager at SADA, you are a team leader who can align with our Google customer base at the executive level (CIOs, Dir of IT) to gain insights on the technology we sell while captivating audiences for renewals/upsells, hence a Unifier. The Customer Success Manager will need to keep a...

  • Director of Sales, North Central

    2 weeks ago

    Chicago, United States Digital Monitoring Products Full time

    The Director of Sales, North Central is responsible for managing sales and business operations within their assigned regional territory. The DOS manages a team of Regional Sales Managers, each of which has sales and support responsibility for their assigned geographical territory. Individual must live within the assigned territory near a major airport....

  • Director of Sales, North Central

    2 weeks ago

    Chicago, United States Digital Monitoring Products Full time

    The Director of Sales, North Central is responsible for managing sales and business operations within their assigned regional territory. The DOS manages a team of Regional Sales Managers, each of which has sales and support responsibility for their assigned geographical territory. Individual must live within the assigned territory near a major airport....

  • Senior Manager, Customer Success

    5 days ago

    Chicago, Illinois, United States MongoDB Full time

    Job Title: Senior Manager, Customer SuccessAt MongoDB, we're looking for an experienced and results-driven Senior Manager, Customer Success to join our team. As a key member of our Customer Success organization, you will play a critical role in driving the growth and success of our Enterprise North region.About the Role:We're seeking a seasoned leader with a...

  • Sr. Customer Success Manager

    4 months ago

    Chicago, United States Intelliswift Software Inc Full time

    Title - Senior Customer Success Manager Location - Remote Pay rate - $54.37 per hour on W2 Duration - 3 Months We are hiring a Senior Customer Success Manager to join our Digital Experience Cloud team. To achieve the significant opportunity ahead, Customer Success needs to lead the post-sales customer experience, driving adoption and value for our customers....