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Senior Community Manager

3 months ago

Shelby, United States Peak Living Full time
Job DescriptionJob Description

Peak Living is seeking a qualified Community Manager to join our team


At Peak Living, our employees love where they work We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.


$500 SIGN-ON BONUS


Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

  • The Community Manager supervises all community associates.
  • The Community Manager supports and participates in fulfilling the customer service and leasing standards.
  • Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
  • Direct all marketing efforts.
  • Assist in preparing all paperwork specific to new and renewal lease agreements.
  • Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
  • Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
  • Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
  • Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
  • Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
  • Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
  • Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
  • Collect, post, and deposit rents/security deposits and other community income daily.
  • Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

  • A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
  • A high school diploma or equivalent is required.
  • College education, CAM or ARM certification preferred.
  • Valid driver's license.
  • Must have the ability to communicate in English.

Why Join Peak Living

  • 3 Weeks of Paid Time Off (PTO)
  • 10 Paid Holidays + 3 Floating Holidays
  • Medical, Dental, and Vision Plans
  • 401k matching
  • Employee Referral Bonus Program
  • Employee Assistance Program
  • Employee Appreciation Events


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