RO Customer Service Rep II
1 month ago
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Revenue Cycle Operations Customer Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Answering incoming patient phone calls and billing inquiries regarding billed services from our East Coast and West Coast facilities in an efficient, friendly, courteous, tactful, calm and helpful manner.
- Responding to patient general inquiries, information updates and billing questions while resolving problems and concerns with accuracy and professionalism.
- Update patient demographics and insurance information as needed.
- Upon obtaining information to facilitate claim payment, enter necessary insurance data and re-file claims with insurance companies.
- Review patient accounts to determine why there is an outstanding balance and effectively explain the details.
- Process payments over the phone from patients
- Negotiate payment arrangements with patients.
- Explain insurance company's explanation of benefits (EOB).
You Are:
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service
To Ensure Success In This Role, You Must Have:
- High School Diploma or GED
- Experience working in a high-volume call center.
- Proficient computer skills including ability to type 30+ WPM
- Knowledge of medical insurance processes, terminology and explanation of benefits (EOB).
-
Customer Service Rep
3 months ago
Richardson, United States Dealmoon Full time** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO01454 Showing 1 location **Job Details** **Description** **?????** * ??????????????????????????????????????????????????? * ???????????????????????????????????????? * ?????????????????????????????????? * ??????????????????????????????????????????? * ???????????????? *...
-
Customer Service Rep
2 months ago
Richardson, United States DebtBlue Full timeDebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial future. We are committed to serving with integrity, excellence, compassion, and a...
-
RO Customer Service Support Sp
1 month ago
Richardson, United States RCO E Campbell Full timeJob DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better...
-
Customer Service Representative
1 month ago
Richardson, United States PrideStaff Full timeOur client in Richardson is looking for a Customer Service Representative to join their time! They're looking for someone to start ASAP! Hours: M-F 7:30 - 4:30 Compensation: $18-20/hr Responsibilities and Duties Must be able to communicate by phone with vendors and customers. Support the Sales Reps/Sales Managers in an Administrative role. Assisting with...
-
Customer Service Rep
2 months ago
Richardson, United States LoanStar Title Loans Full timeJob descriptionLoanStar Title Loans - Customer Service Representative (Entry Level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! *Hiring Manager will be calling from area code '470' (GA) - Please keep a look out for that area code in the upcoming weeks.** We are currently hiring...
-
Customer service rep
3 weeks ago
Richardson, United States Randstad Full timeRandstad In partnership with Lennox has an immediate for a CSR.. Lennox International, Inc. is a provider of indoor climate-control solutions. The company manufactures and markets its products for residential and commercial applications. Lennox International, Inc. is headquartered in Richardson, TX, and operates globally through its subsidiaries and a...
-
Customer Service Representative
1 month ago
Richardson, United States Regal Professional Services Full timeJob DescriptionJob DescriptionJob descriptionRegal Professional Services is now hiring a Customer Account Representative in Richardson, TX.Shift/Pay Rate: Monday - Friday (9am to 5:30pm): $19/hourResponsibilities:Quote and source products for customers utilizing a contact databaseCommunicate by phone and email with vendors and customersSupport the account...
-
Bilingual Customer Service Rep
4 weeks ago
Richardson, United States DebtBlue Full timeDebtBlue is seeking a Bilingual Customer Service Representative who is the primary source of contact for clients enrolled in our debt settlement program. The ideal candidate will motivate clients to graduate (complete the program) by listening to their needs and providing them with....
-
Field Service Engineer II
2 months ago
Richardson, United States Principal Service Solutions Full timeJob DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Field Service Engineer II
2 months ago
Richardson, United States Principal Service Solutions Full timeJob DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Customer Service Specialist II
2 months ago
Richardson, United States Lennox Full timeCompany Overview: WHO WE ARE: ADP (Advanced Distributor Products) is a Lennox International company and the #1 Producer of Residential Evaporator Coils in the USA. We are committed to providing quality solutions and true partnership to help our customers find matches that make their jobs and lives easier. ADP has been manufacturing products at our factory...
-
Customer Experience Specialist
2 weeks ago
Richardson, United States Robert Half Full timeWe are looking for a Customer Experience Specialist to join our team in Richardson, Texas. As a key member of our team, this role will focus on providing exceptional service to our customers and sales team members via various communication channels. This position also plays an integral part in order management, customer care, and fostering relationships with...
-
Install Field Service Engineer II
3 weeks ago
Richardson, United States Applied Materials Full timeKey Responsibilities:Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.Responds to fab issues by communicating with other engineers and participating in escalation conference calls. Verifies...
-
Install Field Service Engineer II
3 weeks ago
Richardson, United States Applied Materials Full time**Key Responsibilities:** + Performs all standard service activities through Tier I unassisted.Performs standard Tier II with assistance.Able to perform routine preventative maintenance within established timeframes.Completes quality repairs. + Responds to fab issues by communicating with other engineers and participating in escalation conference...
-
Customer Service
3 months ago
Richardson, United States Smart AutoCare Full timeDEPARTMENT: Claims Administration POSITION: Customer Service Representative Summary The essential role and responsibilities of the Customer Service Representative are to assist in the customers and repair facilities with contract, claims and payments information in the Claims Administration Department. The ideal candidate has experience in the following...
-
Enrollment Services Advisor II
2 months ago
Richardson, United States University of Texas at Dallas Full timePosting Details Posting Details Posting Number S05484P Position Title Enrollment Services Advisor II Functional Title Admission Counselor Department Admissions Salary Range Up to $46,000, commensurate with experience Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 07/12/2024 ...
-
Customer Service
1 month ago
Richardson, United States L and S Mechanical Full timeJob Type Full-time Description About L&S Mechanical L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In the last...
-
Customer Service
1 month ago
Richardson, United States L&S Mechanical Full timeJob DescriptionJob DescriptionDescription:About L&S MechanicalL&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In...
-
Customer Service
4 weeks ago
Richardson, United States L and S Mechanical Full timeJob Type Full-time Description About L&S Mechanical L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry. In the last...
-
Customer Relations Representative
2 months ago
Richardson, United States Chesmar Homes Full timeJob DetailsJob Location Chesmar Homes - Dallas East - Richardson, TX Position Type Full Time Job Shift Day DescriptionOur Story Are you are looking for a fun new place to call home? If you desire the opportunity to work with people that feel like family, a place that values respect of others, ownership for your role in the organization, and freedom to do the...