Residency Administrative Coordinator

Position: Residency and Chief Medical Officer Assistant

About the Role:

Greater Seacoast Community Health is looking for a dynamic person who is excited to work as the Residency Coordinator AND Chief Medical Officer Assistant. In this combined role, the person will be providing comprehensive administrative support to the Chief Medical Officer and Coordinate our Residency Program. You will develop and manage scheduling templates, coordinate provider schedules, and assist with administrative duties such as creating spreadsheets and enhancing workflows. Additionally, you'll oversee the electronic peer review system on a quarterly basis.

At Greater Seacoast Community Health, you'll thrive in an environment that values your contributions and fosters professional growth. You will join a multidisciplinary team including medical, dental, and behavioral health care providers; social workers; family workers; pharmacists and many others who collaborate to meet the wide-ranging needs of the patients and families we serve. Your days will be varied and engaging, offering many opportunities to advance your career and take on new challenges. Your life will be enriched as you help achieve the vision of providing everyone in our community an opportunity to live a long and healthy life.

DUTIES AND RESPONSIBILTIES:

Develop and manage scheduling templates for 12 residents across all Greater Seacoast Community Health sites.

Monitor resident productivity for the CMO.

Foster positive relationships with Residency program staff, preceptors, and faculty.

Collaborate with clinical staff to develop procedures and processes.

Create and maintain agendas for residency-related and provider meetings, and record minutes.

Coordinate orientation and onboarding for residents, including administrative support for meetings and trainings.

Provide administrative support to the CMO and residents as needed.

Set up and manage electronic and paper filing systems.

Manage projects and contribute to committee or team work.

Coordinate conferences, meetings, and special events, such as luncheons and graduation ceremonies.

Provide administrative support to staff, managers, directors, and the CEO as requested.

Ensure patient schedules are updated when residents are unavailable.

Liaise with the Community Health Area Network (CHAN) for administrative support and issue resolution.

Assist with after-hours call scheduling and coordination with the CMO and clinical nurse director.

Attend clinical meetings with Somersworth staff.

Coordinate onboarding tasks and meetings with CHAN for provider trainings and approvals.

Perform HR functions related to providers, including arranging interviews and coordinating schedules.

Recruit and manage preceptors.

Assist the practice manager with provider time-off workflows and documentation.

Support special events as needed.

Qualifications:

High School Diploma or equivalent required.

Preferred: Associate’s degree in a related field or equivalent from a two-year college or technical school, or two years of related experience and/or training.

One year of experience in a busy outpatient medical practice or an equivalent combination of education and experience.

Strong customer service skills and commitment to being an effective professional team player.

Excellent time management skills, advanced computer proficiency, and ability to organize and manage multiple priorities with attention to detail.

Excellent written and verbal communication skills.

Ability to work well under pressure and independently.

Maintains confidentiality under all circumstances.

Work Location(s): Somersworth, NH

Hours per week: 40 Non-Exempt Full time

Schedule: M-F

Pay: $22.00- 31.25 depending on experience.

Physical Demands and Work Environment:

Perform tasks requiring physical dexterity, such as typing and using office equipment.

Effective oral and written communication skills.

Ability to interact with diverse populations.

Visual acuity for data analysis and computer use.

Benefits

All regularly scheduled employees working at least 32 hours per week are eligible to receive full benefits; those working 24-31 hours per week will receive prorated benefits. Our comprehensive benefits package includes:

Medical and dental insurance with an agency subsidy. One of the health insurance plans offered has a no-premium option for employee-only coverage.

Earned time (15 days in your first year, 20 days in your second year, pro-rated by FTE). This includes paid sick, vacation and personal time

Seven (7) paid holidays

Employer-paid group term life insurance and short-term disability coverage.

A 401(k) plan with an employer match. (This benefit is available to all regularly scheduled employees, regardless of hours worked per week.)

Additional benefits available (not subsidized by employer): vision insurance, long-term disability coverage, Flexible Spending Account, access to local discounts.

About Us

Greater Seacoast Community Health is a network of community health centers providing primary care, pediatrics, dental care, prenatal care, behavioral health counseling, substance use disorder treatment, mobile health services, the WIC nutrition program, social work services, a pharmacy, parenting classes, playgroups, and home visiting. The network includes two health centers Families First Health and Support Center in Portsmouth and Goodwin Community Health in Somersworth as well as The Family Center, the Strafford County Public Health Network, the Mobile Health Program, Goodwin Pharmacy and the WIC Nutrition Program.

Our mission is to deliver innovative, compassionate, integrated health services and support that are accessible to all in our community, regardless of ability to pay. We believe everyone should be empowered to maximize their health and well-being. We strive to make our array of programs and health services integrated, high-quality, affordable, recovery-friendly, trauma-informed, inclusive and easy to access. As not-for-profit community health centers and family resource centers serving the Greater Seacoast region of New Hampshire and southern Maine, our services are for everyone — infants to seniors, single people and families, insured or uninsured, all income levels. We are recognized as a Patient-Centered Medical Home and a Family Resource Center of Quality.

Greater Seacoast Community Health is an Equal Opportunity Employer and considers all applicants without regard to race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other classification protected by state, federal, or local law. Qualified veterans are encouraged to apply.

• Learn more at GetCommunityHealth.org.Ability to exert up to 20 pounds of force occasionally.