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Care Coordinator Team Member

4 months ago

Frederick, United States Restoration Family Chiropractic Full time
Job DescriptionJob Description

Join Our Team as our Care Coordinator Team Member - Empowering Patients Towards Health Goals

If you are just looking for a quick and easy job, this may not be the listing for you :)

Are you passionate about making a positive impact on people's lives? Do you have a knack for effective communication and a keen eye for detail? We are seeking a dedicated and empathetic Care Coordinator Team Member to join our dynamic Exam & Case Acceptance department and play a pivotal role in guiding patients on their healthcare journey.

About Us:

At Restoration Family Chiropractic, we are committed to providing exceptional patient care and helping individuals overcome obstacles to achieve their health goals. Our practice is dedicated to providing high-quality care and an uncompromising level of excellence. As a Care Coordinator Team Member, you will be a vital part of our mission to create an unparalleled new patient experience and empower patients to commit to their treatment plans and agreements.

Role Overview:

As a Care Coordinator Team Member, you will:

  • Meticulously complete new patient paperwork, ensuring accuracy and completeness.
  • Engage in daily huddles, presenting comprehensive reports and preparing essential paperwork.
  • Provide informative office tours to new patients, making them feel comfortable and acquainted.
  • Conduct thorough new patient consultations, addressing concerns and gathering vital information.
  • Skillfully perform exam screening tests, contributing to accurate treatment planning.
  • Document crucial information during new patient exams, aiding effective decision-making.

Joining our team means becoming a part of a collaborative and innovative environment where your skills and passion will be valued. As a Case Manager Team Member, you will contribute to:

  • Collaborating with the team to support new patients in fulfilling agreements and fostering a patient-centric approach.
  • Crafting an exceptional new patient experience, making every individual feel valued and supported.
  • Empowering new patients to identify motivating factors and commit to treatment plans.
  • Achieving a high new patient case acceptance rate, contributing to our practice's success.
  • Maintaining high-quality patient records and fostering a positive team culture.

How You'll THRIVE With Us

  • Our team culture is committed to a heart of service and honor to others. If being part of a team is not your desire, RFC is not the environment for you. We are changing lives together.
  • You will join a thriving culture with a bigger-than-self mindset and a heart of service to others, all while having fun and being efficient.
  • You will receive professional and personal growth opportunities to enhance your skills.
  • You will receive a competitive compensation package and benefits.

What We're Looking For:

We're searching for individuals who possess:

  • Excellent communication skills, enabling empathetic engagement with patients and colleagues.
  • A genuine interest in sales processes, guiding patients through obstacles, and promoting treatment plan adherence.
  • Meticulous attention to detail, ensuring accuracy in all documentation and interactions.

We would love to work together to create a healthier and happier future for our patients.

If you're excited about the prospect of creating positive patient experiences, fostering trust, and supporting our mission of exceptional care, we want to hear from you Join us as our Care Coordinator and embark on a rewarding journey of impact and growth.

In your interview process, we expect a level of professionalism, a clear recorded video interview, and ALL directions followed. If considered for the role, next steps involve a multi-step process, including a Zoom interview and an in-office working interview.

We want to see if YOU can make it through our detailed and intentional hiring process



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