Service Greeter

1 month ago


Newport Beach, United States Optima Dealer Services Inc Full time
Job DescriptionJob DescriptionDescription:

Are you ready to join our winning Team?

Optima Dealer Services Inc is dedicated to delivering the finest consulting services and staff management to our valued clients in the Auto Industry field to help them strive for their business goals and achieve excellence in customer Service.


The below example represents the primary duties of the position, although others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Role Purpose:

A Service Attendant oversees all Guests at Fletcher Jones Motorcars with their Loaner return vehicle and/or The Preferred Fletcher Jones Owners Complementary Car Wash by providing a 5-Star Experience to all Guests.


Key Duties:

  • Greet all Guests with a welcoming smile and body language when they arrive at Fletcher Jones Motorcars.
  • Offer a complimentary bottle of water.
  • Assist the Guest with their Check-in agreement.
  • Perform a walk around on the vehicle to inspect for damages and download pictures on the 360 system.
  • When the inspection is completed, drive towards the Car Wash Lane for the vehicle to be cleaned by the Car Wash Department.
  • Once the vehicle is clean, perform a quality control walk-around and park the vehicle to be parked or staged.

Diversity is our heritage and our future. Be part of it.

At Optima Dealer Services, diversity is an integral part of our history, culture, and identity. Inclusion is the way we treat and perceive all differences. We want to create an inclusive culture where all forms of diversity are seen as real value for the company.


Salary Description: $16.00-$17.50

Requirements:
  • Customer service 101 experience is essential for this role.
  • Friendly with high energy and the willingness to go above and beyond.
  • Highly responsible, professional, and reliable.
  • Unrestricted California driver's license and clean driving record.
  • Able to drive both automatic and standard-transmission vehicles.
  • Able to safely operate motor vehicles in tight and small spaces.
  • Excellent communication, organization, and problem-solving skills, including the ability to maintain composure under stress.
  • Able to work independently with minimal supervision.
  • Basic computer and internet skills.
  • Previous experience in a similar role is a plus.
  • Must be customer service oriented.
  • Must be a team player with a strong sense of commitment to the customer and team members.
  • Must be self-motivated with good written and verbal communication skills.
  • Strive to respect and facilitate teamwork within all departments.
  • Friendly with high energy and the willingness to go above and beyond.
  • Willing to multi-task.
  • Ability to focus attention on a Guest's need, always remaining calm and courteous.




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