Byrider Service Administrative Assistant

3 weeks ago


Wyoming, United States Bill Marsh Automotive Group Inc Full time
Job DescriptionJob Description

Service Administrative Assistant

Byrider of Grand Rapids, MI

Full Time Position

Are you detail-oriented, organized, and passionate about customer service? Byrider, a leader in the automotive sales and service industry, is seeking a dedicated Service Administrative Assistant to join our dynamic team in Grand Rapids.

Job responsibilities to include:

  • Schedule and coordinate service appointments
  • Handle customer inquiries and provide exceptional customer service
  • Provides customers with basic explanation of costs associated with service
  • Assist with inventory management and ordering parts
  • Process service payments and manage billing information
  • Collaborate with service technicians and other team members
  • Maintains knowledge base of warranty and extended service contract deductibles and coverage
  • Uses computer and other record keeping systems to manage information
  • Collects money and gives appropriate change to customers
  • Completes invoices with required customer information
  • Verifies dollar amounts on invoices

Qualifications:

  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite and comfortable with learning new software
  • Dependable & professional
  • Previous administrative or customer service experience preferred

Benefits:

  • $15.00 per hour
  • Monday - Friday daytime work hours
  • Excellent benefits & paid time off
  • Training and development programs to enhance your skills
  • Friendly and supportive work environment
  • Immediate hire

NOTE: All benefits are subject to waiting periods and other definitions defined in Employee Handbook at time of hire

Bill Marsh Automotive Group is an Equal Opportunity Employer



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