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Byrider Service Administrative Assistant
3 weeks ago
Service Administrative Assistant
Byrider of Grand Rapids, MI
Full Time Position
Are you detail-oriented, organized, and passionate about customer service? Byrider, a leader in the automotive sales and service industry, is seeking a dedicated Service Administrative Assistant to join our dynamic team in Grand Rapids.
Job responsibilities to include:
- Schedule and coordinate service appointments
- Handle customer inquiries and provide exceptional customer service
- Provides customers with basic explanation of costs associated with service
- Assist with inventory management and ordering parts
- Process service payments and manage billing information
- Collaborate with service technicians and other team members
- Maintains knowledge base of warranty and extended service contract deductibles and coverage
- Uses computer and other record keeping systems to manage information
- Collects money and gives appropriate change to customers
- Completes invoices with required customer information
- Verifies dollar amounts on invoices
Qualifications:
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite and comfortable with learning new software
- Dependable & professional
- Previous administrative or customer service experience preferred
Benefits:
- $15.00 per hour
- Monday - Friday daytime work hours
- Excellent benefits & paid time off
- Training and development programs to enhance your skills
- Friendly and supportive work environment
- Immediate hire
NOTE: All benefits are subject to waiting periods and other definitions defined in Employee Handbook at time of hire
Bill Marsh Automotive Group is an Equal Opportunity Employer
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