Night Auditor @ the Residence Inn Raleigh Downtown

4 weeks ago

Raleigh, United States Summit Hospitality Incorporated Full time
Job DescriptionJob DescriptionDescription:

JOB DESCRIPTION

JOB TITLE: NIGHT AUDITOR

DEPARTMENT: GUEST SERVICES

REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER

JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE

Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day’s operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager.

Qualifications:

  • Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt.
  • Strong leadership skills
  • Excellent oral and written communication skills
  • Demonstrates planning and organizational ability
  • Able to prioritize and quickly change direction as needs arise
  • Working knowledge of FOSSE, OPERA, HILTON ONQ depending on brand, Microsoft programs, and Micros Restaurant Management System, preferable
  • Able to diagnose and repair simple computer problems
  • Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc.
  • Skilled in math and able to operate a 10 key by touch

Responsibilities:

  • Run audit reports/journals from Front Office Systems
  • Prepare daily revenue reports by auditing system accounts and journals to breakdown revenue for food and beverage operations
  • Makes corrections and adjustments and handles all computer problems that might occur throughout shift
  • Input all revenue, expenses, and allowances to generate the daily reports such as Guest Ledger Summary and any Daily Food and Beverage Operations Summaries
  • Balances all revenue and settlement accounts nightly, maintain files and reset system for the next day operations
  • Ensures all reports and back-up vouchers are complete and filed promptly and properly
  • Ensures that all necessary copies of documents/back-up and reports of daily work are sent to the Accounting Manager designated to process A/R, A/P, Payroll
  • Reviews and corrects discrepancies in the Front Desk System
  • Ensures complete guest satisfaction
  • Checks-in/Checks-out Guests
  • Completes Guest registration process
  • Must be familiar with computer systems for Guest reservation information processing
  • Must verify and imprint Guest credit cards for authorization
  • Must be well versed in cash handling and accurately balance house bank
  • Assigns guests rooms based upon preferences and availability
  • Drives the Revenue Management process
  • Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
  • Answers questions regarding hotel facilities and services
  • Answers the telephone and books reservations
  • Answers Guest inquiries for local directions/events
  • Recommends local area restaurants, points of interest, or needs for transportation
  • Maintains cleanliness of front desk, lobby, and back office
  • Follows up promptly with Guest check-ins, complaints, and other requests
  • Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
  • Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
  • Participates in Hotel Safety Committee
  • Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
  • Complete brand required training
  • Duties are subject to change and additional duties may be assigned as needed

Work Environment:

  • Must have reliable source of transportation
  • Flexible work schedule including weekends; position is referred to as third or late shift
  • Sitting, standing, reaching, bending for extended periods of time
  • Duties are subject to change and additional duties may be assigned as needed

Benefits:

Fulltime Employees

  • Personal time
  • Insurance benefits
  • Vacation time
  • Hotel Discounts

Summit Hospitality Group is an Equal Opportunity Employer.

Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

Requirements:


  • Night Auditor @ the Residence Inn Raleigh Downtown

    4 weeks ago

    Raleigh, United States Summit Hospitality Group Full time

    JOB DESCRIPTIONJOB TITLE: NIGHT AUDITOR DEPARTMENT: GUEST SERVICES REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems...

  • Night Auditor at Residence Inn Raleigh Downtown

    3 months ago

    Raleigh, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:JOB DESCRIPTIONJOB TITLE: NIGHT AUDITORDEPARTMENT: GUEST SERVICESREPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGERJOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLESummary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges....

  • Catering and Sales Manager at Residence Inn Raleigh Downtown

    3 months ago

    Raleigh, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:SUMMIT HOSPITALITY GROUP: RESIDENCE INN RALEIGH DOWNTOWN Catering and Sales Manager JOB DESCRIPTIONSUMMARY: The Hotel Catering and Sales Manager for the Residence Inn Raleigh Downtown is responsible for assisting the sales and operations teams to ensure that all pre-event, event and post-event phases of group events...

  • Bartender at the Residence Inn Raleigh Downtown

    3 weeks ago

    Raleigh, United States Summit Hospitality Group Full time

    JOB DESCRIPTIONJOB TITLE: BARTENDER DEPARTMENT: FOOD & BEVERAGE REPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: As a Bartender for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for preparing alcoholic/non-alcoholic drinks for guests...

  • Night Auditor

    5 days ago

    Raleigh, North Carolina, United States RHR Raleigh Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at RHR Raleigh. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel's front desk during non-traditional hours.Key ResponsibilitiesGuest Services: Provide exceptional customer service to guests, responding to their needs and...

  • Bartender at the Residence Inn Raleigh Downtown

    3 months ago

    Raleigh, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:JOB DESCRIPTIONJOB TITLE: BARTENDERDEPARTMENT: FOOD & BEVERAGEREPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGERJOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLESummary: As a Bartender for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for preparing...

  • Night Auditor

    6 days ago

    Raleigh, United States Renaissance Raleigh North Hills Hotel Full time

    DescriptionMust be able to work EVERY Friday and Saturday from 11:00pm-7:00am.As the Night Auditor you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being...

  • Hotel Front Desk Night Auditor

    1 month ago

    Raleigh, United States Homewood Suites Raleigh Full time

    Job DescriptionJob DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an...

  • Night Auditor for Hospitality Operations

    4 days ago

    Raleigh, North Carolina, United States Homewood Suites Raleigh Full time

    Job OverviewAre you an enthusiastic individual with a knack for numbers and a commitment to outstanding guest service? Our establishment is in search of a night auditor to enhance our dedicated team of hospitality experts. We offer comprehensive training, essential tools, and a supportive environment to elevate your career in the hospitality...

  • Night Auditor for Hospitality Services

    4 days ago

    Raleigh, North Carolina, United States Homewood Suites Raleigh Full time

    Position OverviewAre you an enthusiastic individual with a knack for numbers and a commitment to outstanding guest relations? Our establishment is looking for a dedicated night auditor to enhance our team of hospitality experts. We offer comprehensive training, essential tools, and a supportive environment to elevate your career in the hospitality...

  • Night Auditor for Hospitality Operations

    4 days ago

    Raleigh, North Carolina, United States Homewood Suites Raleigh Full time

    Job OverviewAre you an enthusiastic individual with a knack for numbers and a commitment to outstanding guest service? Our establishment is looking for a dedicated night auditor to enhance our team of hospitality experts. We offer comprehensive training, essential tools, and a supportive environment to elevate your career in the hospitality industry.Position...

  • Hotel Front Desk Night Auditor

    1 month ago

    Raleigh, United States Homewood Suites Raleigh Full time

    Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll...

  • Night Auditor

    2 months ago

    Raleigh, United States CMC Hotels Full time

    CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest's expectation of hospitality. We believe in...

  • Leasing Specialist

    2 weeks ago

    Raleigh, United States Continental Realty Full time

    Job DescriptionJob DescriptionPosition: Leasing Specialist for our Raleigh, NC portfolioRole OverviewAs a Leasing Specialist, your primary focus is to lease apartment-homes in a very competitive market. In addition, you will deliver exceptional customer service to meet the ongoing needs of current residents. Competitive hourly rate + commission + 20% rent...

  • Maintenance Technician

    2 weeks ago

    Raleigh, United States Kane Realty Corporation Full time

    Job DescriptionJob DescriptionMaintenance Technician (Peace Apartments, Downtown Raleigh)Who We Are:At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing...

  • Maintenance Technician

    1 week ago

    Raleigh, United States Kane Realty Corporation Full time

    Job DescriptionJob DescriptionMaintenance Technician (Peace Apartments, Downtown Raleigh)Who We Are:At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing...

  • Night Security Officer at Aloft Raleigh

    1 week ago

    Raleigh, North Carolina, United States TBC Hotels Full time

    Position OverviewThe Aloft Raleigh, a vibrant hotel located in the heart of Raleigh, is seeking a dedicated Security Officer/Night Auditor. This role is essential in maintaining a safe environment for guests and staff during the night shift while also fulfilling night audit responsibilities.Key ResponsibilitiesNight Audit Procedures: Assist in the...

  • Surgical Technologist

    3 months ago

    Raleigh, United States Raleigh Orthopaedic Full time

    Full-Time Position - Raleigh, NC - Monday through Friday Position - No Nights, Holidays or Weekends. The surgical technologist, under the guidance of the OR Clinical Manager, is responsible for the care and safety of the patients who come under his or her care. The surgical technologist is responsible for ensuring effective communications between him...

  • Leasing Floater

    2 months ago

    Raleigh, United States Continental Realty Full time

    Job DescriptionJob DescriptionPosition: Leasing Specialist Floater for our Raleigh, NC portfolioRole OverviewAs a Leasing Specialist Floater, your primary focus is to lease apartment-homes in a very competitive market. In addition, you will deliver exceptional customer service to meet the ongoing needs of current residents. Most Important Responsibilities...

  • Leasing Floater

    3 months ago

    Raleigh, United States Continental Realty Full time

    Job DescriptionJob DescriptionPosition: Leasing Specialist Floater for our Raleigh, NC portfolioRole OverviewAs a Leasing Specialist Floater, your primary focus is to lease apartment-homes in a very competitive market. In addition, you will deliver exceptional customer service to meet the ongoing needs of current residents. Most Important Responsibilities...