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Dental Call Center Specialist

4 months ago

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Job DescriptionJob DescriptionDental Call Center Specialist

Dont miss this opportunity to join the dynamic and dedicated team at Babylon Dental Care and embark on an exciting career as a Dental Call Center Specialist We are proud of our long history as a highly respected general and specialty dental practice known for our commitment to excellence, our community, and exceptional patient care.

We are seeking an extremely motivated, positive, and energetic individual to play a crucial role in providing superior care and support for our patients.

Babylon Dental Care is committed to fostering a supportive work atmosphere; we value and invest in the professional growth of every employee.

Job Details
  • Answering high volume of phone calls
  • Scheduling patient appointments for multiple locations
  • Promote the practice in all conversations with callers
  • Welcome patients to the practice
  • Direct patient inquiries to appropriate departments
  • Full time position
Qualifications
  • Dental experience preferred
  • Knowledge of Dentrix software a PLUS
  • Warm, upbeat, friendly personality
  • Consistently conducts themselves in a professional manner
  • Ability to multitask in a fast-paced environment
  • Self-motivated
  • Ability to follow procedures
  • Attention to detail
  • Calm, patient demeanor
Benefits offered:
  • Paid holidays, if applicable
  • Paid time off
  • Sick time in accordance with NYS law
  • Health insurance options
  • Dental benefits and family discounts offered
  • 401k with employer percentage match
  • Benefits start after first 90 days
BDC Cares About Your Safety
We know that, in the wake of the Covid-19 pandemic, you have concerns for your safety when reentering the workplace. BDC understands your concerns, and we want you to rest assured that we have taken every safety precaution to ensure the safety of our valued team members. To protect our team and our patients, below are just some of the important changes we have made. You can learn more about our safety measures here.
  • Staggered appointment times to reduce traffic in our offices
  • State-of-the-art air purifiers that produce surgical grade air and scrub traces of the virus
  • Extra Oral Suction Systems (EOS) for all aerosol producing procedures, so germs are not allowed to spread
  • Mandatory temperature check for all employees and patients before they enter the office
  • PPE including gowns, head covers, face guards, gloves, and masks for our clinical staff
  • Cleaning of all communal areas every hour
  • At the end of each day, our practices are environmentally cleaned and fumigated with a fog that kills any remaining traces of the virus