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Consumer Compliance Manager

4 months ago

Columbus, United States Sutton Bank Full time
Job DescriptionJob Description

Summary:

Responsible for working in close partnership with Legal, to review and approve advertising copy, regulatory disclosures, and account terms and conditions, as well as provide ongoing advisory support for a growing, nationwide, consumer payment card activities, which include prepaid and credit programs with multiple industry-leading third-party fintech providers.


Qualifications:

Education: Bachelor's Degree

Licenses/Certifications: Certified Regulatory Compliance Manager (CRCM) preferred

Experience: Five (5) years of consumer compliance experience working in the financial services industry, preferably in a complex banking organization. An in-depth knowledge of the applicable laws and regulations.


Essential Functions:

  • Identifies and regularly advises on compliance solutions involving highly-complex laws, regulations, and business concepts.
  • Reviews multi-channel marketing and advertising materials for compliance with applicable laws and internal and financial industry standards for treating customers fairly.
  • Participates in compliance testing from time to time to identify both issues and root cause(s) when compliance problems arise. Works with the team to develop solutions and/or processes to address the issues.
  • Consults with Legal and interacts with Compliance peers on an ongoing basis.
  • Reviews policies, procedures, and practices to ensure compliance with applicable consumer laws and regulations.
  • Reviews and may prepare training on applicable regulatory requirements.
  • Reviews account agreements.
  • Tracks issues to completion and ensures corrective action has been implemented within specified timeframes.
  • Assists the business line with the implementation of new or changes to regulations.

Knowledge/Skills/Abilities:

  • The ability to communicate effectively and clearly, both in verbal and written communications, as well as, present information to groups of managers, employees, customers, etc.
  • Excellent interpersonal skills.
  • Strong knowledge of the business area that is being supported.
  • Self-directed and motivated.
  • Ability to learn new software packages that are position specific.
  • Ability to multitask, effectively identify potential risks to escalate when necessary.
  • Excellent attention to detail.
  • Knowledge of lending, deposit and BSA related compliance laws and regulations.
  • Able to understand and translate banking regulatory laws, regulations, guidance and expectations into banking practices.
  • Sound knowledge of typical banking operations.
  • The abilities to develop practical compliance solutions for innovative and highly-complex bank products and services, and communicate effectively in dealings with key stakeholders across the bank.
  • Deep knowledge of applicable payments laws and regulation, including, without limitation, the Electronic Funds Transfers Act and Regulation E; the Truth In Lending Act and Regulation Z; and state and federal laws prohibiting unfair, deceptive or abusive acts or practices UDAP/UDAAP).
  • General knowledge of applicable federal and state anti-money laundering requirements is a plus.

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.





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