Loan Compliance Manager

DESCRIPTION: The LCM will serve a key member of the Compliance Team and be committed to regulatory compliance. Primary responsibility is to ensure the

effectiveness of the Compliance Management System (CMS), specifically Lending. This includes augmenting the existing framework, shaping the vision and strategic direction of

compliance and risk, and leading a team of at least two compliance professionals initially. The role demands a professional who is comfortable at various committee

levels and with regulatory interactions, and who can contribute to the overall compliance and risk strategy of the bank. Ensuring the bank’s compliance and risks programs are

not only in line with current regulations but also proactive and strategic in their approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Policy

o Assist the Director of Compliance in developing and implementing Lending Compliance Policies as needed. Ensure existing Lending Compliance Policies

are reviewed and reapproved by the board at least annually or more frequently in the event of regulatory changes impacting the policy.

 Procedures

o Play a crucial role in assisting the Director of Compliance in development and implementing detailed stand-alone Lending Compliance Procedures that are

focused on providing a growing number of new employees with the necessary tools to achieve compliant lending regulatory expectations.

 Training

o In conjunction with the Training Manager and Director of Compliance, coordinate and ensure that annual loan compliance training to all bank personnel is

achieved commensurate with their job duties. Additionally, mentor, coach and train employees on an on-going basis regarding lending compliance

requirements, expectations and best practices through a variety of methods including in-person group settings, one-on-one discussions, chats, emails, zoom

calls, webinars, and BVS courses, including custom created courses and recorded presentations.

 Monitoring, Internal Audits & Risk Assessments

o In conjunction with the Director of Compliance, review internal lending compliance monitoring efforts and internal controls, conduct regular lending

compliance internal audits, and risk assessments to ensure adherence to regulations. Identify potential areas of compliance vulnerability and risk; develop

and implement corrective action plans for improvement and resolution as needed. Provide recommendations to various business units regarding the

implementation of new/changed rules and regulations. Write summary reports, including key findings and recommendations for quarterly presentation to the

Compliance Committee and other committees as needed.

 External Audits

o In conjunction with Director of Compliance and Director of Community Development, serve as the primary liaison and point of contact with external audit

firms and examiners ahead of and during all loan compliance audits and Federal Reserve compliance examinations.

 Complaint Management

o Assist the Complaint Resolution Officer (CRA) and the Director of Compliance investigate and resolve loan compliance complaints and issues in an effective

manner then periodically review, monitor, and analyze compliance and complaint data and metrics to identify trends and areas for improvement.

 Assists the Director of Compliance to report all aspects of the Lending Compliance Management Program, including to the various business heads, Compliance Committee,

Community Development Committee, enterprise Risk Management (ERM) Committee, Audit & Risk Management (ARM) Committee.

 Assist the Director of Compliance with the strategic direction, effectiveness, and forward vision of the Compliance Manager System (CMS) by leading a team of a growing

number of loan compliance professionals.

 Actively participate in executive committee meetings and other bank meetings whether in-person or on Zoom camera.

 Collaborate with cross-functional teams and lines of business to promote a culture of compliance and integrity throughout the financial institution.

 Stay up to date on lending regulatory changes and proactively identify potential elevated lending compliance risks. Assist the Director of Compliance in quest of lending

compliance updates and changes, then present to senior management and provide recommendations for improving compliance processes.

 On an ongoing basis, work with the Marketing Department and Fair Lending Officer and Director of Compliance to consider any applicable lending compliance regulation in order

to review and approve all proposed marketing materials across all mediums, including:

print, billboard, banner, website, social media, email, customer statement messages, placemat, phone scripts, etc. ensuring advertising and promotion does not discourage

any potential loan applicant and also that it reaches all areas of the Bank’s markets, especially low-and-moderate income communities

 Directly supervise the HMDA/CRA Team of 2 and their continued development through mentoring, coaching, and training needs.

 Oversee or otherwise ensure filing of an error free HMDA-LAR and CRA-LR by the annual March 1 st deadline.

 Oversee the CRA Data Team to achieve accurate data collection, data review, data integrity, and data CRA-LR reporting requirements for: small business loans, small farm

loans, and community development loans.

 Oversee the HMDA Data Team to achieve accurate data collection, data review, data integrity, and data HMDA-LR reporting requirements from three lines of business:

secondary mortgage division, retail consumer lending and retail business/commercial lending.

 Develop an excellent working knowledge analyzing reports presented to the members of the Community Development committee that outlines the bank’s CRA performance to

determine adequacy of small business, small farm, and home mortgage loan penetration in the Bank’s assessment areas.

 Develop an excellent working knowledge analyzing reports presented to the members of the Community Development Committee that monitors the bank’s elevated Fair Lending

risks covered in the Interagency Fair Lending Examination Procedures (IFLEP): Pricing, Underwriting, Steering, Marketing & Redlining.

 In conjunction with the Director of Compliance and Community Development Committee, ensure the CRA Officer and Community Development Specialist thoroughly review,

document, and record all qualifying CD Loans, Donations, Investments, and Service Hours into the Bank’s community development tracking software, answering questions,

and providing additional training as needed.

 Assist the Community Development Committee mentor, coach, and continued development of the CRA Officer and CRA Community Development staff and their

continued development through mentoring, coaching, and training needs.

 In conjunction with the Community Development Committee, oversee efforts of the CRA Officer and Community Development Specialist in their quest to engage employees in

company-wide opportunities for community development services with nonprofit organizations.

 And as time schedules allows, all other duties as assigned.

PREFERRED QUALIFICATIONS, SKILLS, AND EXPERIENCE

 Strong competency in Microsoft Office (Outlook, Word, Excel, Publisher, PowerPoint)

 Openness to learn Google G Suite (Gmail, Keep, Docs, Sheets, Slides)

 Knowledge of consumer, mortgage, and small business lending operations and services.

 Strong knowledge and experience working with and applying all federal lending banking regulations, laws, rules, and guidelines, including those that effect all lines of business:

secondary mortgage, retail consumer lending and retail business/commercial lending. These include HMDA/Reg C, ECOA/Reg B, RESPA/Reg X, FDCPA/Flood,

FCRA/FACTa, SCRA, MLA, GLBA/Reg P, and TILA/Reg Z (including TRID).

 Well-organized, efficient, detail-oriented, initiative-taker, able to work independently and as a part of a team whether in an in-person setting and paperless remote working

environment.

 Strong analytical skills with a high attention to detail and accuracy.

 Excellent oral, written communication and presentation skills.

 Ability to conduct thorough research, interpret, and understand laws and regulations, then provide workable recommendations and solutions to problems to streamline internal

processes all while achieving regulatory expectation and preventing violations of law.

 Ability to occasionally travel regionally to branch and regional operation’s center locations in Mississippi and Alabama, as well as up attend pre-scheduled nationwide

bank regulatory compliance conferences.

 Ability to lead and mentor a growing team of compliance professionals, providing guidance and support to ensure their success.

 Ability to work under pressure and multitask and prioritize in a high volume, fast-paced environment and meet deadlines required.