Front Desk Assistant

4 weeks ago

Nashville, United States Nashville Skin & Cancer, PLC Full time
Job DescriptionJob DescriptionJob description

Job Overview:

Nashville Skin is seeking a Front Desk Assistant to work in our Nashville locations. Find your dream job opportunity at Nashville Skin and be part of a team that focus on the quality of care we provide to our patients. We offer a comprehensive benefit package that includes; medical, dental, and vision insurance upon completion of 30 days of employment. We also offer product/procedure discounts and provide uniform reimbursement.

This position is for 4 days per week (Monday through Friday), 10 hours per day in General Dermatology. Candidates for this position must possess great time management and organizational skills; and be motivated, committed, and dependable team players who can work in a fast-paced environment.

The primary job duties and responsibilities of the Front Desk Assistant are:

  • Provide great customer service to our patients.
  • Greet patients and all visitors in a professional and friendly manner.
  • Answer the phones promptly and courteously.
  • Transfer calls to other staff when necessary.
  • Comfort patients by anticipating patients’ anxiety and answering patients’ questions.
  • Optimizes patients’ satisfaction by completing the check-in and check-out process accurately.
  • Enter and update patient information correctly.
  • Enter a copy of insurance cards and ID at each visit.
  • Obtain co-payments, cosmetic fees, and any additional charges or past due balances on the day of services during check-out and enter correctly on patient’s account record.
  • Manage patient’s medical appointments.
  • Make, cancel, and reschedule new and return appointments as needed.
  • Handle scheduling inquiries, or direct them to the proper person.
  • Protect patients’ rights by maintaining HIPAA confidentiality of personal and financial information.

Qualifications

  • High School Diploma, GED, or equivalent.
  • Strong customer service skills and good telephone etiquette.
  • High level of organizational skills, able to multi-task.
  • Excellent communication skills, both verbal and written.
  • Proficient in the use of computer programs and office equipment.
  • Detail-oriented, willing to learn, and highly motivated self-starter with the ability to work independently and as a team.

Nashville Skin is an Equal Opportunity Employer.

** Due to the high volume of incoming phone calls, we are unable to provide information about this position over the phone. Please, submit a resume and we will follow up with you via email.**

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:


  • 401(k)
  • Dental Insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Schedule:


  • 10-hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends


Ability to Relocate:


  • Nashville, TN: Relocate before starting work (Required)


Work Location: In person

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