Licensed Insurance Customer Service
6 days ago
Join Rej Sagun - Internal Account, a customer-focused company dedicated to providing exceptional service in Loves Park, Illinois. We are a team of professionals who prioritize client satisfaction and aim to build long-lasting relationships with every interaction.
We are currently seeking a Licensed Insurance Customer Service representative to join our team. In this role, you will be responsible for assisting policyholders with their insurance inquiries, processing claims, and ensuring that each client receives personalized attention and support.
If you are enthusiastic about helping others, have excellent communication skills, and thrive in a fast-paced environment, we welcome you to apply and be a part of our dedicated team.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Tuition Reimbursement
Parental Leave
Responsibilities
Client Assistance: Help clients with policy inquiries, claims processing, and any other insurance-related issues they may have.Effective Communication: Communicate clearly and professionally with clients to ensure their needs are met and issues are resolved promptly.Policy Management: Update client information, process policy changes, and handle policy renewals with accuracy and attention to detail.Client Follow-Up: Reach out to clients to ensure their satisfaction and address any additional questions or concerns they may have.Team Collaboration: Work closely with other team members to provide seamless customer service and support.Continuous Improvement: Stay updated on insurance industry trends and regulations to provide accurate and up-to-date information to clients.
Requirements
Licensing: Must possess an active insurance license.
Customer Service Experience: Previous experience in a customer service role is preferred.
Communication Skills: Excellent verbal and written communication abilities.
Problem-solving: Strong analytical skills with the ability to find solutions to complex issues.
Detail-oriented: Keen attention to detail when managing client information and policies.
Team Player: Ability to work collaboratively in a team environment.
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