Cocktail Server- Kamper's
4 weeks ago
Kamper’s, a 14th-floor rooftop bar with sweeping views of downtown Detroit. The indoor/outdoor cocktail lounge pays homage to its namesake and Book Tower’s original architect, Louis Kamper.
The server is the telecommunication line in the restaurant; their communication style needs to be concise, clear, and courteous. Servers need to be knowledgeable about all aspects of the restaurant and city: food, beverage, service standards, local attractions, entertainment, etc. If they don’t know an appropriate response, they will seek it.
Benefits & Perks: Health insurance, Dental insurance, Vision insurance, Flexible schedule
Server Job Responsibilities:
- Greet tables with enthusiasm and a genuine smile welcoming their presence
- Adhere to established service standards and protocols
- Ring in orders timely and correctly
- Offer suggestions for beverage and food, don’t “upsell” but be genuinely invested in their experience
- Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
- If a guest has a qualm, bring it to the attention of a manager immediately and evaluate how to proceed from there
- Assist bartenders in proper rotation and polishing of glassware, silverware, and other service items
- If you take the last of anything, inform a manager if it needs to be ordered, or replenish it if it is within the restaurant
- Follow proper “manners” protocol when interacting with any guest
- Strong, upbeat and positive personality
- Commitment to high standards with impeccable attention to detail
- Passion for food, beverage and hospitality
- Ability to multi-task in a high volume, fast paced environment
- Team and family-oriented mentality
- Dependability
- Ability to stand and walk for extended periods of time
- Ability to lift and carry items when needed with a maximum weight of 50lbs
Job Types: Full-time, Part-time
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