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Client Outreach Coordinator

3 months ago

Portland, United States GreenSavers Full time
Job DescriptionJob Description

GreenSavers is a nationally recognized certified B Corp Home Performance Contractor and has earned the Home Performance with ENERGY STAR Contractor of the Year award the last 8 years in a row.

We were also recently awarded the 2023 100 Best Green Workplaces in Oregon.

We are looking to add a Client Outreach Coordinator to our dynamic Portland install team

What We Offer:

  • $20.00 per hour plus bonuses
  • Company and/or Departmental Trips: 2-3 team building and Achievement trips per year, such as skiing and snowboarding, cat skiing, snowshoeing, white water rafting, race car driving, etc
  • Annual Company Retreat ~ this year, we're going to the beach; in previous years, we were camping
  • Summer family BBQs
  • Quarterly happy hours
  • Dog-Friendly Offices
  • Fully stocked fridge with snacks, drinks, coffee, and espresso machine
  • Growing company, growth opportunities; your input counts
  • Health, vision, and life insurance
    • 75% of the monthly premium paid by GreenSavers
  • Simple IRA with a 3% company match
  • 2 weeks paid vacation, prorated after 90 days, replenished fully each January
  • Paid 6 Holidays
  • Paid 5 sick days
  • Continuing education opportunities
  • Phenomenal Company Culture
  • Team-oriented dynamic
  • We value newcomer perspectives/ideas

Work Hours: Monday - Friday; 8:00 am - 5:00 pm, some overtime as needed

Ideal Candidate Qualifications:

  • Exceptional verbal and written communication skills
  • Well-organized with attention to detail
  • Assertive and comfortable interacting with the public
  • Over-the-phone sales competency
  • Proficiency with Microsoft Excel
  • Basic understanding of building science or general construction preferred

Responsibilities:

  • Take incoming calls from prospective GreenSavers clients
  • Inform about and sell Home Performance Audits, Beyond Net Zero Audits, and Home Energy Consultations to new and existing clients
  • Sell enrollment into the GreenSavers Home Performance Plan to new and existing clients
  • Follow protocols for scheduling energy audits and estimates for new clients
  • Accurately fill out the GS client intake form
  • Primary responsibility for reaching out to vendor-referred clients (i.e. Milgard, Mitsubishi, etc.)
  • Primary responsibility to engage with and sell water heaters to Home Depot water heater leads
  • Primary responsibility for reaching out to and scheduling appointments with Home Depot HVAC leads
  • Process downstream Home Depot paperwork