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Sales & Customer Service Representative

2 months ago

Albany, United States Shore Marketing Group Full time
Job DescriptionJob Description

Our innovative firm was established by dedicated people looking to push the needle forward by using cost-effective sales campaigns and advertising strategies. We are looking for a passionate Sales & Customer Service Representative who will partner with and ensure the long-term success of our customers. Our mission is simple; we are transforming the way people connect across the globe one client at a time. Our success is due to our internal training and dedication to professionally developing each employee that walks through our door. We have the longevity, accreditation, and dynamic team that makes us a powerful marketing and sales solution to our clients.
 

Primary Job Responsibilities of the Sales & Customer Service Representative:

  • Educate the customers by educating them on the benefits of our services and sales promos in person
  • Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying the opportunity to expand
  • Expertly managing the needs of external customers
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns
  • Acquire extensive industry sales skills by attending client conferences to connect customers to the latest products and services
  • Upsell services and transition warm leads into actual sales
 

Minimum Qualifications of the Sales & Customer Service Representative: 

  • 1-2 years of experience in Sales. Account Management, Entry-Level Management, Client Relations or relevant fields 
  • Ability to excel in unsupervised solo assignments as well as team projects.
  • Adaptable, open to new ideas, and ready to take on new duties
  • A consistent overachiever with a drive for perfection 
  • Must be able to work full-time hours and some weekends for special events.
  • Desire to travel at least 1 or 2 weeks a year for further training
 

Perks Of Being a Sales & Customer Service Representative:

  • Full Training
  • Company Paid Travel
  • A dynamic team-oriented environment 
  • Immense opportunities for advancement into leadership or sales management positions
  • Uncapped earning potential, bonuses, and incentives
 

This position is entry level with significant opportunities for advancement. Please note, this role is commission-based and offers uncapped earning potential.


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