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Customer Service Representative

3 months ago

Albany, United States Albany Chrysler Dodge Jeep Ram Full time
Job DescriptionJob Description

Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential? 

Do you enjoy customer service and collaborating with your team to make a real difference?  

Albany Chrysler Dodge Jeep Ram and Hyundai of Albany is hiring a Customer Service Representative

  • No Cold Calls 
  • No Sales Calls 
  • Hourly plus Bonuses 
  • Full Time with Excellent Benefits
  • Great Work Life Balance 
  • Family Owned and Operated 

Responsibilities and Qualifications:

  • Updating CSI scores daily
  • Communicate with clients to explain survey/review process 
  • Reviewing all online reviews
  • Meet with clients to discuss concerns/issues
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Previous Customer Service experience a plus 
  • Excellent computer skills a must
  • Valid Driver’s License required 

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Saturday Lunches
  • Family owned and operated
  • Long term job security
  • Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.