Customer Care Assistant Manager
2 weeks ago
Santa Barbara Dance Arts is seeking an Customer Care Assistant Manager to conduct a wide range of creative and administrative duties at a thriving Dance Studio and Performing Arts Center in Santa Barbara, California.
This is a family-friendly educational environment that relies heavily on strong customer service backed by an organized and streamlined back office. The Customer Care Assistant Manager has a balance of front facing customer service while managing Rentals, Private Lessons, Birthday Parties, and creative projects relating to visuals, content creation, and company culture. The candidate will also maintain our social media presence, research marketing trends, post content on each relevant platform, and encourage audience engagement. This also includes the creation of graphics for socials, visuals, and the website in Canva.
The work environment is bustling, dynamic, rewarding, and we are proud to make a difference through the arts.
Desired Qualifications:
- Associate degree, or equivalent business experience (min 2-4 years)
- Meticulous attention to detail and strong organizational skills
- An ability to communicate, verbally and written, with warmth and professionalism.
- Strong computer literacy skills: Office Suite, Google Suite, project management software and databases with an ability to learn new programs and applications with ease.
- Competent in Excel/Sheets with ability to build budgets and perform basic computation and percentages.
- Self-starter with strong time management and organizational skills while working in a loud and boisterous environment.
- Experience with content creation
- Familiarity with social media best practices and reels. (algorithms and SEO a plus)
- Has creativity and technical design aptitude and/or experience with Canva or other graphic design programs.
- Balance of strong service, selling and upselling clients.
- Strength in following systems with accuracy and consistency.
- Experience working with children and Spanish speaking is a plus
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Management of Private lessons and Birthday Parties between clients and staff including billing, scheduling, contracts, and reporting.
- Work closely with Managers and Directors to maintain accounts and service continuity with adherence to company policies.
- Front-line service and sales support.
- Ongoing email and phone correspondence with clients and cross-departmental communication with staff.
- Learn and adhere to company policies.
- Maintain social media guidelines for our brand along.
- Maintain a posting calendar to grow our online brand through a multi-platform campaign.
- Cultivate engagement with our followers and social media users.
- Work with Manager to assess our progress with tools like Google Analytics
- Update physical branded visuals around the studio.
How to Apply
Please email alana@sbdancearts.com. Please include a cover letter - since this is a family business that works with children, please include a brief description of yourself in your cover letter, so we can get to know you.
Hours & Compensation:
- 25 hours per week (hourly) with seasonal overtime
- Academic Year (mid-August to mid-June)
- Mon, Wed, Fri: noon-4pm
- Tues, Thurs: noon-6:30pm
- 1x month Tuesday-Saturday with a 8:30am-11:30am
- Summer (6-7 weeks)
- Mon, Thurs 12:00-4:30pm
- Tues, Wed 12:00-5:30 or 6pm
- Friday 9am-1pm
- PTO
- Retirement Plan
- Class discounts
- $24-$27 per hour DOE
- Note: If you would also be interested in dance teaching employment. Email Sunny@sbdancearts.com to apply for teaching position.
-
Customer Care Assistant Manager
2 weeks ago
Santa Barbara, United States Santa Barbara Dance Arts Full timeSanta Barbara Dance Arts is seeking an in-person, Customer Care Assistant Manager to conduct a wide range of creative and administrative duties at a thriving Dance Studio and Performing Arts Center in Santa Barbara, California. This is a family-friendly educational environment that relies heavily on strong customer service backed by an organized and...
-
Customer Care Assistant Manager
3 days ago
Santa Barbara, United States Santa Barbara Dance Arts Full timeSanta Barbara Dance Arts is seeking an in-person, Customer Care Assistant Manager to conduct a wide range of creative and administrative duties at a thriving Dance Studio and Performing Arts Center in Santa Barbara, California. This is a family-friendly educational environment that relies heavily on strong customer service backed by an organized and...
-
Project Manager
2 days ago
Santa Barbara, United States K2 Staffing, LLC Full timeSummary Our client is a leading custom home builder in San Barbara County and they are seeking an experienced Project Manager . This individual will be the on-site face of our client for the homeowner and trade contractors. You will be interpreting plans and specifications, creating schedules, and executing the delivery of the home. As the project manager,...
-
Project Manager
3 weeks ago
Santa Barbara, United States K2 Staffing Full timeJob DescriptionJob DescriptionSummaryOur client is a leading custom home builder in San Barbara County and they are seeking an experienced Project Manager. This individual will be the on-site face of our client for the homeowner and trade contractors. You will be interpreting plans and specifications, creating schedules, and executing the delivery of...
-
Assistant Store Manager>
2 weeks ago
Santa Barbara, United States Zumiez Full timeZumiez - 803 State Street - [ASM / Department Manager] As an Assistant Store Manager at Zumiez you will: Assist the Store Manager in maximizing sales results in the area of sales- merchandising & operations; Maintain personal results while training & directing the team to provide customer service; Execute product direction & make store specific product...
-
Assistant Sales Manager
3 weeks ago
Santa Barbara, United States Tempest Telecom Solutions Full time**Tempest Telecom Solutions** is a leading provider of infrastructure equipment and services to major telecom carriers and network operators throughout North America. Our offerings include a wide variety of equipment, services, logistics, and repair programs and solutions. Tempest is seeking an exceptional Assistant Sales Manager to drive and manage our...
-
Cashier/customer Service
4 days ago
Santa Barbara, United States Santa Barbara Food Connection Full timeJob Overview: **Duties**: - Greet customers and provide assistance with their shopping needs - Process customer transactions accurately and efficiently - Maintain a clean and organized checkout area - Answer customer inquiries and resolve any issues or complaints - Promote special offers and upsell products to customers Qualifications: - Ability to manage...
-
Customer Associate-Santa Barbara
3 weeks ago
Santa Barbara, United States Ewing Outdoor Supply Full timeWe are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make...
-
Customer Associate-Santa Barbara
2 weeks ago
Santa Barbara, United States Ewing Outdoor Supply Full timeWe are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make...
-
Customer Associate-Santa Barbara
4 weeks ago
Santa Barbara, United States Ewing Outdoor Supply Full timeJob DescriptionJob DescriptionWe are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong...
-
Customer Associate-Santa Barbara
17 hours ago
Santa Barbara, United States Ewing Outdoor Supply Full timeWe are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make...
-
Customer Service Greeter
7 days ago
Santa Barbara, United States The Hertz Corporation Full timeThe primary function of the Customer Service Greeter is to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes responding to customers inquiries regarding vehicles. Providing directio Customer Service, Greeter, Service, Retail, Automotive, Customer
-
Assistant Property Manager
18 hours ago
Santa Barbara, United States People's Self-Help Housing Full timeWith a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People's Self-Help Housing is the longest-serving nonprofit organization on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans, and we provide welcoming environments for...
-
Assistant Property Manager
18 hours ago
Santa Barbara, United States People's Self-Help Housing Full timeDescription: With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People's Self-Help Housing is the longest-serving nonprofit organization on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans, and we provide welcoming...
-
Assistant Property Manager
3 weeks ago
Santa Barbara, United States People's Self-Help Housing Full timeJob DescriptionJob DescriptionDescription:Essential FunctionsBe an on-site presence while the Resident Manager is away from the office. Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)Handle on-site emergencies appropriately while on duty, by contacting vendors for...
-
Assistant Store Manager>
2 weeks ago
Santa Barbara, United States Men's Wearhouse Full timeMen's Wearhouse - 719 State Street [Store Supervisor] As a Store Manager at Men's Wearhouse, you'll: Use your passion and leadership skills to inspire success among your team members; Use coaching and sales behaviors to maximize personal and store sales volume; Retain, implement, and train the benchmark selling behaviors; Provide world-class customer...
-
Scheduling Coordinator
4 weeks ago
Santa Barbara, United States BrightStar Care of Santa BarbaraSanta Ynez Full time**Do you have scheduling experience? We are seeking a Scheduling Coordinator to join our Home Care Office Support Team. This position includes After-Hours/Weekends On-Call rotations as well.** The Scheduling Coordinator will be responsible for assigning caregivers in a manner that promotes quality, continuity and safety of the care of our...
-
Front Office Supervisor
2 weeks ago
Santa Barbara, United States PetVet Care Centers Full timePosition Overview: Responsible for ensuring courteous and efficient client service at the hospital, including phone management, payment processing, and receptionist supervision. Also, serves as a receptionist when needed. Essential Functions: * Supervise receptionists, including hiring, evaluating, and enforcing policies. * Schedule receptionists as per...
-
Office Assistant
4 weeks ago
Santa Barbara, United States Rilascio Chiropractic Full timeWellness-Oriented Part Time Chiropractic Office Assistant WantedAre you deeply passionate about natural living and alternative wellness practices? Doyou believe in the power of holistic care to transform lives? If so, join our growingchiropractic office in Santa Barbara, California (established in 2000).The ideal candidate for this role is not just a list of...
-
Business Development Assistant
2 weeks ago
Santa Barbara, United States The Spine and Orthopedic Center Full timeJob DescriptionJob DescriptionJob Duties:- Provides support for Business Development activities such as client relationship management and social media marketing.- Answers email inquiries and phone calls while ensuring excellent customer service and timely responses to questions, concerns, and client request.- Serve as the contact point for clients and...