Customer Care Assistant Manager
2 weeks ago
Santa Barbara Dance Arts is seeking an in-person, Customer Care Assistant Manager to conduct a wide range of creative and administrative duties at a thriving Dance Studio and Performing Arts Center in Santa Barbara, California.
This is a family-friendly educational environment that relies heavily on strong customer service backed by an organized and streamlined back office. The Customer Care Assistant Manager has a balance of front facing customer service while managing Rentals, Private Lessons, Birthday Parties, and creative projects relating to visuals, content creation, and company culture. The candidate will also maintain our social media presence, research marketing trends, post content on each relevant platform, and encourage audience engagement. This also includes the creation of graphics for socials, visuals, and the website in Canva.
The work environment is bustling, dynamic, rewarding, and we are proud to make a difference through the arts.
Desired Qualifications:
• Associate degree, or equivalent business experience (min 2-4 years)
• Meticulous attention to detail and strong organizational skills
• An ability to communicate, verbally and written, with warmth and professionalism.
• Strong computer literacy skills: Office Suite, Google Suite, project management software and databases with an ability to learn new programs and applications with ease.
• Competent in Excel/Sheets with ability to build budgets and perform basic computation and percentages.
• Self-starter with strong time management and organizational skills while working in a loud and boisterous environment.
• Experience with content creation
• Familiarity with social media best practices and reels. (algorithms and SEO a plus)
• Has creativity and technical design aptitude and/or experience with Canva or other graphic design programs.
• Balance of strong service, selling skills.
• Strength in following systems with accuracy and consistency.
• Experience working with children and Spanish speaking is a plus
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Management of Private lessons and Birthday Parties between clients and staff including billing, scheduling, contracts, and reporting.
• Work closely with Managers and Directors to maintain accounts and service continuity with adherence to company policies.
• Front-line service and sales support.
• Ongoing email and phone correspondence with clients and cross-departmental communication with staff.
• Learn and adhere to company policies.
• Maintain social media guidelines for our brand.
• Maintain a posting calendar to grow our online brand through a multi-platform campaign.
• Cultivate engagement with our followers and social media users.
• Work with Manager to assess our progress with tools like Google Analytics
• Update physical branded visuals around the studio.
How to Apply
Please email alana@sbdancearts.com. Please include a cover letter - since this is a family business that works with children, please include a brief description of yourself in your cover letter, so we can get to know you.
Hours & Compensation:
• 30 hours per week (hourly) with seasonal overtime
• Academic Year (mid-August to mid-June)
- Mon and Tuesday 10:30am-5pm
- Wednesday and Thursday 11:45am-6:15pm
- Friday 11:45am-6:15pm
- 1x month Tuesday-Saturday with a 8:30am-11:30am (with flexible adjustments to meet a 30 hours week) *
- Mon, Thurs 12:00-4:30pm
- Tues, Wed 12:00-5:30 or 6pm
- Friday 10am -4:30pm
- 1x month Saturday 8:30am-11:30am (instead of Friday)
• Paid 30 min lunch
. PTO
• Retirement Plan
• Class discounts
• $24-$27 per hour DOE
• Note: If you would also be interested in additional/supplemental dance teaching employment. Email Sunny@sbdancearts.com to apply for teaching position.
-
Customer Care Assistant Manager
4 weeks ago
Santa Barbara, United States Santa Barbara Dance Arts Full timeJob DescriptionJob DescriptionSalary: $24-$27 per hourSanta Barbara Dance Arts is seeking an in-person, Customer Care Assistant Manager to conduct a wide range of creative and administrative duties at a thriving Dance Studio and Performing Arts Center in Santa Barbara, California.This is a family-friendly educational environment that relies heavily on strong...
-
Customer Care Representative
4 days ago
Santa Barbara, United States AppFolio Full time** Customer Care Representative - AppFolio Investment Management** Customer Care Santa Barbara, California **Description** **Hi, Were AppFolio.** Were innovators, changemakers, and collaborators. Were more than just a software company were a cloud-based powerhouse that creates products to make our customers lives easier. Were revolutionizing the way people...
-
Customer Insights Manager
4 days ago
Santa Barbara, United States Aptitude Medical Systems Full timeJob Description Job title: Customer Insights Manager Job statement: This role reports to the COO. This role will assist in customer discovery and market research, design and conduct voice of customer surveys, attend trade shows, conduct customer interviews, analyze data, and prepare reports. Location : Santa Barbara, CA (Remote/Hybrid). About us Aptitude...
-
Customer Insights Manager
4 days ago
Santa Barbara, United States Aptitude Medical Systems Full timeJob DescriptionJob title: Customer Insights ManagerJob statement: This role reports to the COO. This role will assist in customer discovery and market research, design and conduct voice of customer surveys, attend trade shows, conduct customer interviews, analyze data, and prepare reports.Location: Santa Barbara, CA (Remote/Hybrid).About usAptitude Medical...
-
Customer Insights Manager
5 days ago
Santa Barbara, United States Aptitude Medical Systems Full timeJob Description Job title: Customer Insights Manager Job statement: This role reports to the COO. This role will assist in customer discovery and market research, design and conduct voice of customer surveys, attend trade shows, conduct customer interviews, analyze data, and prepare reports. Location: Santa Barbara, CA (Remote/Hybrid). About us Aptitude...
-
Project Manager
2 weeks ago
Santa Barbara, United States K2 Staffing, LLC Full timeSummary Our client is a leading custom home builder in San Barbara County and they are seeking an experienced Project Manager . This individual will be the on-site face of our client for the homeowner and trade contractors. You will be interpreting plans and specifications, creating schedules, and executing the delivery of the home. As the project manager,...
-
Project Manager
4 days ago
Santa Barbara, United States K2 Staffing Full timeJob Description Job Description Summary Our client is a leading custom home builder in San Barbara County and they are seeking an experienced Project Manager . This individual will be the on-site face of our client for the homeowner and trade contractors. You will be interpreting plans and specifications, creating schedules, and executing the delivery of the...
-
Project Manager
1 month ago
Santa Barbara, United States K2 Staffing Full timeJob DescriptionJob DescriptionSummaryOur client is a leading custom home builder in San Barbara County and they are seeking an experienced Project Manager. This individual will be the on-site face of our client for the homeowner and trade contractors. You will be interpreting plans and specifications, creating schedules, and executing the delivery of...
-
Manager, Customer Success
4 days ago
Santa Barbara, United States ParentSquare Full time2+ years of people management experience in a SaaS or software company environment 4+ years of K12 EdTech experience working with large district implementations Solutions oriented mindset and ability to lead with empathy Excellent communication skill and attention to detail Project management and ability to prioritize tasks in a fast moving dynamic...
-
Principal Customer Success Manager
4 weeks ago
Santa Barbara, United States Invoca Full time**About Invoca**: Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists...
-
Assistant Store Manager
4 days ago
Santa Barbara, United States Tailored Brands Full timeReports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in...
-
Assistant Property Manager
2 weeks ago
Santa Barbara, United States Sandpiper Property Management Full timeJob Overview: We are seeking a highly organized and detail-oriented individual to join our team as an Assistant Property Manager. In this role, you will support the Property Manager in overseeing the daily operations of our properties and ensuring excellent customer service to our residents. **Responsibilities**: - Maintain accurate records of resident...
-
Juice - Assistant Manager
5 days ago
Santa Barbara, United States Good Food Holdings Full timeWho Is Bristol Farms? Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal,...
-
Assistant Store Manager
4 days ago
Santa Barbara, California, United States ROSS Full timeESSENTIAL FUNCTIONS:Organizational Development:Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control:Assists in the management of and...
-
Assistant Store Manager
4 days ago
SANTA BARBARA, United States ROSS Full timeESSENTIAL FUNCTIONS: Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the...
-
Retail Assistant Manager
2 weeks ago
Santa Barbara, United States Office Depot General Full timeOverview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for...
-
Retail Assistant Manager
2 weeks ago
Santa Barbara, California, United States Office Depot General Full timeOverview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving...
-
Part-time Nanny and Executive/personal Assistant
2 weeks ago
Santa Barbara, United States Family Care Full timeJob Overview: **Nanny Responsibilities (On weeks with children)**: - Manage daily routines including school pick-ups and homework assistance - Take kids to their after school activities and wait for them to be done to bring them home - Ensure the children’s safety and well-being at all times - Maintain a clean and orderly environment in the children’s...
-
Multifamily Assistant Property Manager
1 month ago
Santa Barbara, United States Multi-Family Full timeOverview: **Responsibilities**: - Provide exceptional customer service to tenants and prospective renters - Handle tenant inquiries, concerns, and requests promptly and professionally - Conduct property inspections and coordinate maintenance and repairs as needed - Maintain accurate records of property-related transactions and activities - Assist with rent...
-
Property Management Assistant
5 days ago
Santa Barbara, California, United States Spherion Full timeAre you an experienced in Property Management field and eager to find full-time, permanent work with a reputable company in the Santa Barbara area? If so, this could be the opportunity you've been waiting forOur client, a well-known and upscale Property Management company in the Santa Barbara area, has an immediate need for a Property Management Assistant to...