Scheduling Coordinator

1 month ago


Santa Barbara, United States BrightStar Care of Santa BarbaraSanta Ynez Full time

**Do you have scheduling experience? We are seeking a Scheduling Coordinator to join our Home Care Office Support Team. This position includes After-Hours/Weekends On-Call rotations as well.**

The Scheduling Coordinator will be responsible for assigning caregivers in a manner that promotes quality, continuity and safety of the care of our clients.

**Responsibilities include, but are not limited to the following**:

- Assist with scheduling, using all technology tools to ensure proper business processes; with oversight by the Customer Care Manager. and Branch Manager.
- Know and schedule the field staff with the right clients.
- Office hours will be Monday-Friday (8:30a-5p and when on-call on weekend, M, T, W, off Thur, F).
- On-Call after-hours and weekends will be shared with the team to monitor cell phone, text messages and call outs.
- Communicate with and scheduling team to meet client care needs and minimize non-billed overtime.
- Scheduling administrative duties.
- Assists with answering the phones, transferring calls to the correct person, and taking complete messages.
- Send out On-Call Report next day, or on Monday, and document any issues in ABS.
- Be available to fill a shift in the field if necessary.

Pay: $24.00 - $25.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Medical specialties:

- Home Health

Application Question(s):

- Please describe why you would be perfect for this role?

Work Location: In person



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