Rental Representative

3 weeks ago

Charlotte, United States Hills Machinery - RJV Equipment Full time
Job DescriptionJob DescriptionOverview:
This position serves as an outside Rental Representative for Hills Machinery Company. This position handles transactions for customers over the phone and in person. The Rental representative plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade area.

Responsibilities:
  • Supports and builds strong relationships with co-workers to include Outside Sales Team and Product Support Staff.
  • Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.
  • Rent equipment or arrange for provision of service to customer.
  • Perform daily, weekly, and monthly checks.
  • Prepare rental forms and contracts; obtain customer signature and other information as required.
  • Maintain daily and monthly contract file.
  • Compute charges based on rental or service rate.
  • Explain rental fees and provide information about rented items, such as basic operation or description.
  • Collect deposit or payment or record credit charges by maintaining customer charge file daily and balancing daily sales receipts.
  • Answer telephone and receive orders by phone; maintain required phone logs.
  • Recommend items to customers that meet their needs. Discuss customer needs, suggesting and recommending the most suitable and safe equipment for the application.
  • Promote add-on rental equipment for appropriate application.
    Act as a resource of information to customers concerning related equipment and services available in the local market area.
  • Ask questions about delivery conditions such as dock heights, narrow streets, etc.; notify customers immediately if there are any delivery delays.
  • Achieve rental operational goals including Hills Machinery Company, invoice accuracy, assigned training Benchmarks – Hills Machinery Company Goals, Invoice accuracy, complete assigned training.
  • Reserve items for requested time and maintain rental reservation list.
  • Update/call overdue list daily and alert supervisor of overdue contracts.
  • Resolve customer problems and invoicing problems.
  • Keep current on knowledge of competitive pricing and trends.
  • Adhere to all company policies, procedures, rules, and regulations in written or verbal form.
  • Comply with government safety requirements and other regulations, as well as store security and report safety violations to supervisor.


Qualifications:
  • High school diploma required; college degree preferred.
  • 5 years of previous rental experience preferred. Demonstrated knowledge coupled with relevant work experience will be considered.
  • Positive, solutions-oriented mindset coupled with strong time management and organizational skills.
  • Excellent verbal/written and interpersonal communication skills.
  • Ability to work with all levels of employees, management, and customers in a positive, professional and effective way.
  • Knowledge of equipment, basic mechanics, and the local market preferred.
  • Proficiency with Microsoft Office. Ability to use in-house computer systems – with training.
  • Must understand and be able to effectively communicate equipment applications and key performance specifications.
  • Strong creativity and problem-solving skills.
  • Strong understanding of usage and application of all rental equipment and services offered.
  • Must recognize the difference between similar products and the advantages/disadvantages of applications.
  • Must have working knowledge of construction phases to properly advise on applications.
  • Must possess sales and customer relation skills. Strong oral and written communication skills are essential to the success of this position.
  • High energy, excellent self-motivation, and work ethic.
  • Possess an unwavering commitment to service excellence.
Working Conditions
  • The physical environment requires the employee to work primarily outside sales in heat/cold, wet/humid, and dry/arid conditions.
  • Position requires employee to be physically present on job site.
  • Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
  • Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
  • Seeing, reading, and writing to complete job responsibilities.
  • Use of computer and other forms of technology to complete job responsibilities.

  • Outside Sales Representative Waste Mgmt Solution

    2 days ago

    Charlotte, United States Regency Hauling LLC. Full time

    Job DescriptionJob DescriptionAbout Regency Hauling: Join a forward-thinking team that is dedicated to environmental stewardship. Regency Hauling is not just a leader in the waste management and portable toilet industry; we are committed to preserving a cleaner, greener community in Charlotte, NC. We are currently expanding our operations and looking for a...

  • Equipment Rental Specialist

    2 weeks ago

    Charlotte, United States Sunbelt Rentals Full time

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not Equipment Rental, Solutions, Equipment, Rental, Specialist, Sales Representative, Automotive

  • Route Service Sales Representative

    7 hours ago

    Charlotte, North Carolina, United States Cintas Full time

    Requisition Number : 173210Job DescriptionCintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position...

  • Customer Experience Representative

    1 month ago

    Charlotte, North Carolina, United States Enterprise Holdings Full time

    National and Alamo has exciting opportunities for a Customer Experience Representative (CXR).This is a Full-time position, elevated hours, working 40 hours per week and pay is $17 / hour.Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering...

  • Member Service Representative 1: Morrison YMCA

    7 days ago

    Charlotte, United States YMCA of Greater Charlotte Full time

    Description The Member Service Representative needs to be courteous, approachable and non-intimidating. He/ she should treat members as good friends or family members and always maintain a positive attitude. Handle all inquires and situations at the Member Service Desk. Be sensitive to member needs and maintain a customer-friendly demeanor at all times....

  • Member Service Representative 1: Morrison YMCA

    5 days ago

    Charlotte, United States YMCA of Greater Charlotte Full time

    Description The Member Service Representative needs to be courteous, approachable and non-intimidating. He/ she should treat members as good friends or family members and always maintain a positive attitude. Handle all inquires and situations at the Member Service Desk. Be sensitive to member needs and maintain a customer-friendly demeanor at all times....

  • Mechanic C

    1 week ago

    Charlotte, United States Hertz Full time

    If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Mechanic C position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation,...

  • Director of Land Entitlements

    1 week ago

    Charlotte, United States Resicap Payroll, LLC Full time

    We’re committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta’s Top Workplaces, ranked...

  • Professional Executive Assistant

    4 weeks ago

    Charlotte, United States Personal Catalyst Capital Built on Hospitality Personal Holdings Full time

    I am a busy entrepreneur based in Charlotte, NC seeking a professional FT Executive Assistant and Part-time/Limited House Manager. I have founded and operate multiple successful businesses and prefer to focus on high-level activities and thus need dependable, detail-oriented help with some of the finer details. I work hard, don't take myself too seriously,...

  • Catering Manager

    2 weeks ago

    Charlotte, United States Perkins Management Services Comp Full time

    Are you an experienced Catering Manager that has a passion for catering and working with the public and is looking for an exciting and challenging new position? Perkins Management Service Company is looking for an experienced, high energy, catering manager to oversee the catering department at our client site, Johnson C. Smith.. The successful candidate will...

  • Pipe Foreman

    2 weeks ago

    Charlotte, United States Climate Systems LLC Full time

    The Pipe Foreman will assist in the supervision of craft activities to assure optimum productivity and construction compliance. The Pipe Foreman will supervise the lay out, assembly and installation of various sizes and types of drain pipe. The Pipe Foreman will study project specifications with Pipe Superintendent to plan sequencing and schedule for pipe...

  • Pipe Foreman

    1 week ago

    Charlotte, United States Climate Systems LLC Full time

    The Pipe Foreman will assist in the supervision of craft activities to assure optimum productivity and construction compliance. The Pipe Foreman will supervise the lay out, assembly and installation of various sizes and types of drain pipe. The Pipe Foreman will study project specifications with Pipe Superintendent to plan sequencing and schedule for pipe...

  • Pipe Foreman

    1 week ago

    Charlotte, United States Climate Systems LLC Full time

    The Pipe Foreman will assist in the supervision of craft activities to assure optimum productivity and construction compliance. The Pipe Foreman will supervise the lay out, assembly and installation of various sizes and types of drain pipe. The Pipe Foreman will study project specifications with Pipe Superintendent to plan sequencing and schedule for pipe...

  • Catering Manager

    1 month ago

    Charlotte, United States Perkins Management Services Comp Full time

    Job DescriptionJob DescriptionAre you an experienced Catering Manager that has a passion for catering and working with the public and is looking for an exciting and challenging new position?Perkins Management Service Company is looking for an experienced, high energy, catering manager to oversee the catering department at our client site, Johnson C....

  • Catering Manager

    4 weeks ago

    Charlotte, United States Perkins Management Services Comp Full time

    Job DescriptionJob DescriptionAre you an experienced Catering Manager that has a passion for catering and working with the public and is looking for an exciting and challenging new position?Perkins Management Service Company is looking for an experienced, high energy, catering manager to oversee the catering department at our client site, Johnson C....

  • Parts Driver

    4 weeks ago

    Charlotte, United States Rush Enterprises Full time

    **Parts Driver** CAROUSEL_PARAGRAPH * Charlotte, North Carolina * Driver * PARTS019295 Rush Truck Centers ** Share Job** mail_outlineGet future jobs matching this search or ** Job Description** Rush Truck Centers is the largest network of heavy- and medium-duty truck dealerships in North America, selling and servicing Peterbilt', International',...

  • Sales Manager

    3 weeks ago

    Charlotte, United States Auro Hotels Full time

    ** Sales Manager** **Job Category****:** Sales & Marketing **Requisition Number****:** SALES003286 Showing 1 location **Job Details** **Description** **Job Purpose** The Beautiful Fairfield Inn & Suites by Marriott Charlotte Uptown is seeking a dedicated Sales Manager. The purpose of the Sales Manager is to assist in assuring the overall success of the hotel...

  • Leasing Consultant

    3 weeks ago

    Charlotte, United States Core Realty Holdings Management Full time

    Job DescriptionJob DescriptionThe Collective NODA is HIRING! Come join a FUN and hardworking team at The Collective Noda in Charlotte, NC. We are looking for a visible representative of CRH Management, Inc. who can hit the ground running and has a true passion for sales. Through sales techniques and customer service abilities, you will work with our team to...

  • Leasing Consultant

    1 week ago

    Charlotte, United States CORE Realty Holdings Management Inc. Full time

    The Collective NODA is HIRING! Come join a FUN and hardworking team at The Collective Noda in Charlotte, NC. We are looking for a visible representative of CRH Management, Inc. who can hit the ground running and has a true passion for sales. Through sales techniques and customer service abilities, you will work with our team to be involved in maximizing...

  • Operations Support Specialist

    2 days ago

    Charlotte, United States PREFERRED CARPET ONE INC Full time

    Job DescriptionJob DescriptionDescription:About PF&TCO:Preferred Floor & Tile CO. (PF&TCO) is the fastest growing flooring company in the world. Headquartered in Charlotte, North Carolina with regional offices in Atlanta, Georgia, and Tampa, Florida. We are looking to continue to expand into more markets. Preferred Floor and Tile offers turnkey flooring...