Generator Technician III

JOB DESCRIPTION

Service Tech - Level 3

Position Title: Service Technician

Division: Projects / Business Development

Department: Service Department

Direct Report: Service Manager

FLSA Status: Exempt

POSITION SUMMARY AND PURPOSE:

Ensure that service standards are maintained per the instruction and work load provided by the Service Manager. Typical tasks include install, troubleshoot, repair, and maintain diesel and natural gas generators and engines ranging from 20 kW up to 2500 kW. Responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. Equipment brands include Caterpillar, Multiquip, Hi-Power, Kohler, Cummins, Generac, Olympian, etc.

Candidate must have good people skills, be proactive and enthusiastic personality.

JOB DUTIES/RESPONSIBILITIES may include, but are not limited to:

Perform basic preventative maintenance and assists others in performing intermediate and advanced corrective maintenance tasks

Uses basic knowledge of engine / generator mechanical and electrical operation to perform tasks or assist other

Replaces belts and hoses; changes and/or tops off oil and filters

Properly and completely fills out all service reports, PM checklists and timecards within department guidelines; Ensures they are legible and accurate with sufficient detail for service accounting needs

Works on a flexible work schedule 24x7x365 and responds to emergency calls as needed

Works in a neat, orderly, and safe manner, constantly seeking to improve methods and promote the safety of others

Obtains pre-assigned work orders by schedule date, customer name, service level and locate / load parts, check for any special instructions; Performs scope of work, provides detailed computerized template report and time card upon work assignment completion for daily accountability

Performs advanced troubleshooting and maintenance, manages others in performing intermediate and advanced corrective maintenance tasks

Proficiently and accurately evaluate, test, diagnose and troubleshoot basic through advanced problems on gas or diesel engines and generators; Give recommendations for and make associated repairs Communicate, plan, complete, and document all troubleshooting and repair procedures within standard repair times

Performs Load bank testing with full understanding of both Reactive/Resistive testing

Performs block heaters and installs battery chargers

Performs advanced troubleshooting and corrective maintenance; and assists or leads others in performing intermediate and advanced troubleshooting and corrective maintenance tasks on engines, generators and other associated mechanical and electrical equipment

Performs control panel conversions, re-tapping generator ends, and isolating / replacing faulty breakers

Sets up, starts and operates equipment as directed both in-house and at customer locations

Occasionally supports sales team on sales calls and bid preparation

Maintain thorough knowledge of and actively practice and promote safe working activities in accordance with OSHA, EPA and other required regulations dealing with safe operation of all equipment

Prepare various reports as directed to maintain accurate records on equipment and preventive maintenance

Performs advanced troubleshooting and corrective maintenance; and directs / leads others in performing intermediate and advanced predictive, troubleshooting and -corrective maintenance tasks on engines, generators and other associated mechanical and electrical equipment

Communicates with customers as necessary to insure strong relationships are maintained

Serves in a lead role to train lower level Technicians in preventative, predictive and corrective maintenance as well as the proper and safe way to perform all tasks that have risk of accident or injury

Occasionally supports sales team on sales calls and bid preparation

REQUIRED QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired Education and Experience:

High school diploma or GED or equivalent years of relevant experience and/or training

Graduation from Technician/Maintenance training program highly preferred

Minimum 5+ Years’ Experience with Generator Set and Engine Repair

Person must be reliable, able to pass a drug test, have a valid Texas driver license and good clean driving record

Must demonstrate knowledge of diesel and gas drive power generation equipment or have some experience in related or similar industries and/or training, preferably with a technical background

Driver’s License and passport required

Maintains service vehicle(s) in a clean and good operational condition.

Computer Skills:

Basic personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, web based software, etc.

ET/SIS/SIS Web/ STW – Experience Required

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports, procedures, and correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and other employees of the organization.

Work Environment:

Well-lighted, outdoor and indoor shop / warehouse setting with fumes or airborne particles.

Work near moving mechanical parts

Air contamination (i.e., dust, fume, smoke, toxic conditions, disagreeable odors)

Risk of electrical shock

Very Loud (examples: metal manufacturing, large earth-moving equipment, large engines)

Typical schedule is Monday-Friday, 8:00-5:00 with occasionally after hours dependent upon work load

Occasional overnight travel by land and/or air, international and domestic

Physical Ability Requirements:

Extensive physical activity performing strenuous daily activities primarily technical in nature.

Must be able to exert more than 75 pounds of force occasionally to lift, carry, pull, or otherwise move objects.

Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner

Close vision (clear vision at 20 inches or less).

Ascending or descending ladders, scaffolding, poles and the like, using feet and legs and/or hands and arms

Bending legs downward and forward by bending leg and spine

Moving about on foot to accomplish task, particularly for long distances

Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Ability to stand for prolonged periods of time, working on and around heavy equipment.

Ability to utilize a keyboard, computer monitor, and telephone for prolonged periods of time

Ability to visit and move around at construction and other work sites, including ability to maneuver in tight or small places

Benefits:

We are proud to offer our full-time employees a benefits package that is competitive and sets React Power one step ahead of our competitors. Benefits options include (depending on company policy in place):

Health, Dental, and Vision, Life & Disability Insurance Policies

Paid Holidays & Vacation

Training & Advancement Opportunities

Part time or Salaried employees will have benefits dependent of their time load

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.

Equal Opportunity Employer M/F/D/V