Assistant Operations Manager

1 month ago

Boston, United States Nth Degree Full time
Job DescriptionJob Description

Working at Nth Degree, we don’t merely manage trade shows, exhibits, and events. Our job is to craft experiences that help build stronger brands—and we relish it.

Live events are back and we are busier than ever We are looking for an Assistant Operations Manager that will be based out of our Boston office. If you're not afraid of hard-work, love challenges, like being a leader and are looking for tons of growth potential, let's talk. This position works in both an office and the convention center floor.


What You'll Do:

  • Assist in the planning, staffing, and execution of labor services on all shows in the base and/or satellite cities
  • Make pre- and post-show operations calls
  • Complete market lead sheets
  • Partner in developing and managing vendor selection and the annual budget
  • Assist in identifying and recruiting top prospects for key Lead and Project Manager positions
  • Collaborate with stakeholders across the organization to provide the highest level of customer service; respond to all customer service inquiries in a timely manner
  • Assist, as needed, in researching and establishing labor resources, vendors, and shops for satellite cities
  • Act as a liaison for the sales team including pursuing leads, facilitating new business, and assisting with bids and estimates
  • Train key staff, leads, and project managers on company policies and procedures


What You'll Bring:

  • 4+ years’ similar operational support and customer service experience; trade show industry familiarity preferred
  • Proficiency in Microsoft Office, databases, and internet research
  • Ability to solve problems with a creative, flexible, and resourceful approach
  • Solid understanding of basic expense and inventory management concepts
  • Superior attention to detail
  • Exceptional interpersonal and collaboration skills; ability to charismatically manage cross-functional relationships within the organization
  • Expert time management and organizational skills with the ability to adapt to a rapidly changing environment
  • Ability to work long hours and travel as needed

Nth Degree is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law

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