Operations Assistant

4 weeks ago

Boston, Massachusetts, United States Phaidon International Full time

We are currently expanding our Operations Team and seeking a Diligent Operations Assistant with a strong customer service focus to be located in our fast-growing office in Boston.

Primary Duties & Responsibilities

  • Act as the first point of contact for all office guests, interviewees, deliveries, and incoming telephone calls.
  • Maintain the professional appearance and overall cleanliness of the office environment.
  • Managing kitchen and coffee equipment and ordering/stocking office supplies.
  • Receive, distribute, and assist employees in sending all packages and mail.
  • Utilize building systems to input all visitor, security, and maintenance requests.
  • Support local company events and client entertainment.
  • Coordinate communications and payments for all local office vendors and suppliers.
  • Track and reconcile company credit card purchases and receipts.

Other Duties & Responsibilities

  • Building relationships with National Team of Business Operations Associates and Local Office.
  • Work jointly with the local office leadership to complete one-off tasks and projects.
  • Complete ad hoc projects at the discretion of your supervisor.
  • Purchase and distribute gifts and incentives upon request.
  • Managing and protecting information - scanning, copying, and shredding.
  • Assist with the maintenance and organization of corporate documents and records.
  • Assist with booking, tracking, and calendaring of employee travel.

Required Skills & Qualifications

  • High school diploma or GED.
  • Computer literacy and experience working with Microsoft Office Suite.
  • Positive attitude and friendly demeanor.
  • Ability to follow instructions and work independently.
  • Strong written and verbal communication skills.
  • Attention to detail and strong organizational skills in a fast-paced environment.

Preferred Skills & Qualifications

  • Bachelor's degree.
  • 1+ years of professional work experience in an office environment.
  • Event or Travel planning experience.
  • Proactive mindset with demonstrated ability to solve problems before they arise.

Our core working hours for this role: M-W: 8:30am-6pm, Th: 8:30am-5pm, F: 8:30am-3pm

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