Scheduler Non-Emergency Medical Transportation

3 months ago


Santa Rosa, United States Wheelcare Express, Inc Full time
Job DescriptionJob DescriptionSalary: DOE

We are in the business of transporting elderly and disabled clients to their medical appointments throughout Solano, Sonoma, Napa, and Marin Counties, and need someone familiar with the dynamics of the roads in these areas. We schedule ambulatory, wheelchair, and gurney transports in wheelchair vans and sedans. 

We are in the business of transporting elderly and disabled clients to their medical appointments throughout Solano, Sonoma, Napa, and Marin Counties, and need someone familiar with the dynamics of the roads in these areas. We schedule ambulatory, wheelchair, and gurney transports in wheelchair vans and sedans.


We are seeking a detail-oriented and organized NEMT Scheduler to join our team.  The NEMT Scheduler will be responsible for coordinating and scheduling transportation services for clients requiring non-emergency medical transportation.  The ideal candidate will have strong communication skills, the ability to multitask, and a customer-focused approach.  We will train the right candidate.


Responsibilities: 

1.  Coordinate transportation services for clients requiring non-emergency medical transportation.

2.  Schedule and dispatch drivers to transport clients to and from medical appointments, hospitals, and other healthcare facilities.

3.  Communicate with clients to gather necessary information and provide scheduling details.

4.  Maintain accurate records of scheduled trips and update schedules as needed.

5.  Collaborate with drivers to ensure efficient and timely transportation services.

6.  Provide exceptional customer service and address client inquires and concerns.


Qualifications:

1.  Any experience using MediRoutes or certification in logistics or transportation is a plus.

2. Strong communication and interpersonal skills.

3. Excellent organizational and multitasking abilities.

4. Proficiency in computer skills using excel, scheduling software, GPS, and other relevant tools.

5. Ability to work effectively in a fast-paced and dynamic environment.

6. Must have a business sense and be capable of calculating whether a trip is going to be profitable or not.


We are looking for a dedicated individual who is committed to ensuring that clients receive reliable and high-quality transport services.  If you are passionate about making a difference in the lives of others and possess the necessary skills and qualifications, we encourage you to apply for this position.



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