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Account Manager

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Orlando, United States Commercial Millworks Inc Full time
Job DescriptionJob Description

Commercial Millworks Inc is looking for an Account Manager to join our team in our team. This person will operate as the lead on all critical business accounts.  The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.   

The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. 

Responsibilities: 

  • Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
  • Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
  • Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.

Requirements: 

  • Bachelor's degree in Business, Sales or related field
  • Strong verbal and written communications skills
  • Excellent listening, negotiation, and presentation abilities
  • Familiarity with CRM software preferred
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Some travel required for this role

About us: We are proud members of the Architectural Woodwork Institute and, after rigorous testing, shop inspections, reference checking, and jobsite inspections, obtained our A.W.I. Premium Quality Certification in 2002. All of our products meet or exceed the Architectural Woodwork Institute Quality Standards. We are certified by the Forest Stewardship Council (FSC) and are very familiar with LEED project requirements. We are also a Drug Free Workplace.

With 15,000 square feet under foot, every aspect of your project is kept under the watchful eye of our management team. Our facility includes a complete complement of woodworking equipment, which is constantly being upgraded to ensure that the latest technology is used to produce our work. Our state-of-the-art finish booth enables us to accomplish furniture quality finishes.Thank you for visiting our website. You can browse through our Gallery which includes a sampling of our work. In addition, please feel free to contact us regarding any projects you are currently working on. We want to be your partner in success on your next architectural millwork project.

 

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