Procedure Coordinator

3 days ago


Miami, United States Gastromed, LLC Full time
Job DescriptionJob Description

JOB SUMMARY:

The Procedure Coordinator is responsible for coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries.

QUALIFICATIONS/EDUCATION:

  • High School Diploma or equivalent required
  • Bilingual English/ Spanish preferred; must be able to read, write, and speak English
  • 2-3 years of related referral experience in a medical setting is required.
  • Strong people skills.
  • Data entry skills.
  • Attention to detail.
  • Strong organizational skills and ability to multi-task effectively.
  • Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.

ABILITIES/SKILLS:

  • Basic computer skills to be able to recognize and understand our EMR System.
  • Excellent communication, Customer Service, and telephone skills.
  • Strong organizational skills and ability to multi-task effectively.
  • Must be able to work independently with minimal supervision in a fast-paced environment.
  • Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations.
  • Must be dependable and conduct him/herself in a professional manner.
  • Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties.
  • Must be able to follow policies and procedures.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

  • Process referral authorizations for procedures as ordered by the physician.
  • Verify insurance and obtains authorizations for procedures a minimum of two weeks prior to the appointment date.
  • Obtains any clearance required for the procedure.
  • Reviews procedure instructions with the patient one week prior to the preparation date and addresses any questions or concerns that they may have.
  • Schedule patients for procedures such as endoscopy, colonoscopy, EGD, EUS, ERCP, etc.
  • Assist patients with inquiries or concerns and ensure patients’ expectations are met.
  • Scan doctor’s notes, order, superbills, authorization, and clearance to the surgical center or the hospital one week in advance of the procedure.
  • Responsible for rescheduling patients that cancel or no show for their procedure and sending reminder text messages.
  • Confirm daily patient attendance for procedures with the surgical center and the hospitals.
  • Ensure that the volume of procedures and patient confirmations are accurate for each provider.
  • Answering incoming calls in a professional, courteous and timely manner.
  • Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures.

We offer Competitive salaries,

Benefits:

  • Health Insurance is covered 100% by the employer.
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid time off
  • 401k
  • 401K matching


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