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Business Analyst Technical Coach

2 months ago

Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Evaluate sample work outputs such as user stories, acceptance criteria and working software in a demo to provide effective feedback on value delivery.
  • Observes Business Analyst engagement with business partners, development teams, project meetings and agile events to provide continuous improvement feedback
  • Schedule and conduct coaching sessions with Business Analysts at every stage of their career, communicate action plans for improvement, and follow up.
  • Helping to develop first-year Business Analysts, advocating for them to set them up for success, easing their transition into a team environment, and providing guidance and support to accelerate their growth.
  • Build relationships and collaborate with team members across the enterprise, including stakeholders, users of our applications, Product Owners, development teams, our #1-ranked Training team, leaders at all levels, and more.
  • Serve as a key stakeholder and driver behind BA-related communities and centers of excellence. Make recommendations on optimizing processes and leverage the latest techniques and technologies to ensure teams are following practices and standards.
  • Serve as an independent third party that can mentor, support rapid skill development, and identify educational and technical opportunities.
  • Stay abreast of current market and technology trends, and gather new best practice work samples on an ongoing basis, to provide opportunities to help grow team members.
  • Observe development teams and agile rituals and provide continuous improvement feedback.
  • Advise on new training opportunities and gaps for the Training team to prioritize for new or enhanced training material.
  • Proactively identify trends using data and feedback to address skill and capability gaps.

Qualifications

Must Have Qualifications:

  • At least 5+ years of professional experience working as a Business Analyst
  • Experience working in an Agile environment
  • The ability to thrive in a fast-paced environment that uses a CI/CD model.
  • Strong coaching, feedback, presentation, and team-building skills.
  • A passion for mentoring and guiding Business Analysts, and being invested in their growth.
  • Strong time management and multi-tasking skills, with the ability to simultaneously drive multiple projects, in different stages, forward.
  • Exceptional people skills, with strong initiative to connect with leaders and team members and build relationships quickly.
  • Proactive and detail-oriented, with the ability to manage projects from inception through execution.
  • Ability to both work independently and collaboratively, with a positive attitude, 'yes' mentality, and receptive to feedback.
  • Experience working in TFS/Jira a plus

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