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Customer Relations Representative

2 months ago

Olympia, United States Olympic Marketing Group Full time $52,000 - $58,000
Job DescriptionJob Description

We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marketing and Promotions Customer Relations Representative. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.

Key Responsibilities:

1. Customer Relationship Management:

  • Cultivate and maintain positive, long-lasting relationships with our retail clients.
  • Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
  • Gain an in-depth understanding of each client's unique needs and goals.

2. Retail Marketing and Promotions Expertise:

  • Execute retail marketing and promotions in big box retailers for assigned clientele
  • Stay up-to-date with the latest trends and strategies in retail marketing and promotions.
  • Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs.

3. Solution Development:

  • Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
  • Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.

4. Campaign Management:

  • Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations
  • Monitor campaign performance and make data-driven recommendations for improvements.

5. Reporting and Analysis:

  • Provide clients with regular reports and insights on the performance of their marketing and promotional activities.
  • Analyze data to identify areas of improvement and opportunities for growth.

Qualifications:

  • Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).
  • Proven experience in client relations in the retail marketing and promotions industry.
  • Strong understanding of retail marketing strategies, promotions, and consumer behavior.
  • Exceptional communication and interpersonal skills.
  • Analytical mindset and the ability to derive insights from data.
  • Excellent project management and organizational skills.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • Opportunities for professional development and growth.
  • Dynamic and collaborative work environment.

If you are passionate about retail marketing and promotions, have a knack for building lasting client relationships, and are eager to be part of a dynamic team, we invite you to apply for this exciting opportunity. Join us in making a significant impact in the world of retail marketing and promotions.

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