Assistant Branch Manager

4 weeks ago

Glendora, United States Foothill Federal Credit Union Full time
Job DescriptionJob DescriptionDescription:

Position: Assistant Branch Manager

FLSA Classification: Exempt

Salary Range: $66,560 to $89,120 DOQ


Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million cooperative financial institution serving more than 30,000 members. Our focus is on providing quality member service to our 300+ SEGs, including 6 hospitals, 14 school districts, 2 colleges, 17 private schools, businesses, and municipalities in the San Gabriel Valley.

Serving our members with excellence and exceeding expectations is at the forefront of our business, and we can happily share that Foothill has been ranked a five-star financial institution by Bauer Financial. Bauer only recommends institutions with four- and five-star ratings. We are amongst the highest of our peers.

Foothill Credit Union is a community advocate and strives to partner with other businesses and organizations dedicated to community involvement. We often participate in events and fundraising efforts benefiting the schools and organizations we serve to give back to our members and community.


Awards

CUNA 2021 Member Benefits Top Performance for delivering a direct benefit of $690 per member household.


Summary:

The Assistant Branch Manager (ABM) is responsible for delivering exceptional member services and assisting in managing branch operations. The ABM ensures adherence to established policies and procedures and provides a full range of services to members and prospective members. This role includes supervising, training, and developing branch team members, contributing to their progression within the organization.


Essential Duties and Responsibilities:

The duties listed below represent the required knowledge, skills, and abilities but are not exhaustive. Supervisors may assign additional tasks as deemed necessary.

· Ensure branch operations comply with Credit Union policies and legal/regulatory requirements.

· Promote branch business development activities, expand the member base, and guide the team in cross-selling Credit Union services.

· Assist the Branch Manager in leading and developing the team to thrive in a sales and service environment.

· Communicate and achieve established team and individual goals for the branch.

· Maintain proper cash controls; ensure all branch transactions are balanced daily.

· Control and handle daily deposits in accordance with policies and procedures.

· Assist in developing, coaching, and guiding team members, providing leadership through effective objective setting and communication, including a minimum of monthly two-on-one sessions.

· Ensure high-quality work and efficiency in operations, assigning, directing, coordinating, and reviewing tasks.

· Periodically audit MSRs cash and vault cash on the premises.

· Ensure members are informed of Credit Union services and policies.

· Coordinate branch operations with accounting, loan processing, and credit functions; manage expenses and pursue cost-saving measures.

· Assist the Branch Manager in completing monthly sales reports.

· Assist with branch activity reports and make improvement recommendations to management.

· Process loan requests from all channels and effectively comply with loan policies and procedures using Meridian Link.

· Efficiently complete onboarding activities for new members' accounts using Meridian.

· Fill in for the Branch Manager as needed.

· Monitors proper compliance with all applicable regulations, including, but not limited to, BSA, CIP, and OFAC for all team members.

· Perform related duties and fill in for branch positions as needed.


Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin,

religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Requirements:

Experience/Education Requirements:

· College degree preferable or equivalent combined education and work experience of a minimum of three years--additional college coursework in business or finance preferred

· At four least years of related experience in a financial institution (Credit Union preferred),

· Three years of supervisory and management experience.

· Thorough knowledge of Credit Union services and products and understanding of related legal and regulatory requirements

· Familiarity with branch functions, policies, and procedures is required


Desirable certifications in the following areas:

· IRA certified

· NMLS


Other Skills and Abilities:

· Must possess strong interpersonal, leadership, and supervisory skills

· Ability to prioritize, adapt to change, and efficiently handle a variety of tasks in a busy and dynamic work environment

· Aptitude to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

· Ability to work with diverse personalities and populations

· Must have a positive attitude and friendly service must be provided to both the membership and to all fellow team members at the Credit Union

· Must have the ability to identify member opportunities for financial improvement, communicate recommendations, and provide support

· Must possess effective verbal and written communication skills

· Microsoft Office programs knowledgeable

· A valid California Class C Driver’s License, a method of transportation when needed

to carry out job-related essential functions and at least minimum automobile insurance coverage as required by the State of California

· Bilingual (Spanish/English preferred)

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