Workday Systems Lead

Role: Workday Systems Lead Finance, HCM, and Payroll Integration.

Location: Providence, RI

Duration: One Year contract with possibility of extensions.

Hours/week: 35.

The Workday Reporting, Integrations and Technical Lead is responsible for collaborating with and providing consultation to the team implementing Workday Finance, HCM, and Payroll for the agency. As a subject matter expert for Finance, HCM, and Payroll, you will foster an overall data culture focusing on the right metric, in the right format, to the right person. Build and maintain a governance structure around our data and reporting; lead the strategy behind the delivery of our data, how, what, when, and who will receive the data to ensure we are delivering actionable insights to drive people and company performance.

Reporting Responsibilities:

• Serve as the Workday Finance, HCM, and Payroll reporting domain authority providing best practices and standards.
• Analytics Development: develop, design, deliver, and maintain simple to complex Workday reports and dashboards, including calculated fields, Workday slides, worksheets, report groups, discovery boards, matrix and composite reports, custom objects, and report drilling.
• Utilizes Workday report writer, report designer and Prism, as well as other organizational tools and available technologies with a focus on design and performance.
• Develop complex calculated fields, maintaining the standards and integrity of the data.
• Create and maintain standardized real-time dashboards displaying key metrics and insights for business leaders in a visually appealing manner, utilizing the full analytics suite.
• Work with business partners and COE's to document report requirements, design, develop and deliver reports.
• Develops and delivers training to support self-service reporting, data literacy, scheduling, and best practices.
• Organizes and monitors persona-based report packages and inventory to maximize self-service reporting functionality and minimize ad-hoc report requests.
• Communicate complex information so that it is easy to understand and influences business owners to take action based on the useful information provided to enable data-driven decision-making.
• Lead the preparation and delivery of complex Finance reports; manage project deliverables, milestones, and specified project tasks.
• Review the effectiveness of reporting solutions, improve current reports, or operationalize new reports/methods as needed.
• Partner with the Finance Systems team on leveraging Workday and executing implementation plan for bi-annual upgrades to the reporting, analytics, and planning areas.
• Perform UAT and obtain sign-off for production deployments.
• Lead Prism strategy and development of metrics, reporting and dashboards based on business strategy and insights; establish checkpoints on results and impacts.
• Develop a deep understanding of data structures and data sources within Workday and Prism to extract relevant information for reporting purposes.
• Data Governance: Establish and maintain data governance processes and standards to ensure data accuracy, consistency, quality, and security within the Workday Finance platform. Understand and ensure security and data privacy standards are followed.
• Maintains all people resources reporting inventory to ensure consistent naming, descriptions, tagging, formatting, filters, and share permissions.
• Facilitate the capture, development, and analysis of organizational and talent data for strategic insights from external sources into Workday.
• Partner with business owners to examine internal and external employee data trends and provide recommendations.
• Strong knowledge of Finance process, policies, and data structures, with an ability to translate business requirements into effective reporting solutions.
• Ability to collect, coordinate, analyze and disseminate significant amounts of information with attention to detail and accuracy and with highly confidential data.
• Understand complexities and nuances with reporting on different organization hierarchies.
• Prior experience with data governance, auditing, developing standards, and documentation.
• Demonstratable experience creating and maintaining Workday reports.

Integration Responsibilities

• Responsible for architecting, designing, and implementing Integrations through the use of data connections to and from Workday.
• Translate functional needs into technical solutions. Provide recommendations that balance meeting the business need and creating scalable, best in class technology solutions and experiences.
• Monitor and recommend changes to improve processes, technology, and data quality.
• Lead technology intake and design sessions across all teams, SMEs, business leaders, State business transaction partners, State Agencies, etc., on topics including Workday Integrations, processes, and connections to other systems.
• Responsible for understanding, creating, and implementing end to end technology processes, identifying and closing gaps in processes and dependencies and transforming the technology landscape, specifically utilizing data connections.
• Design and develop interfaces and conduct unit and integration tests.
• Manage system integrations within the architecture of the Workday Finance system.
• Provide support for Workday inbound and outbound integration issues, changes to existing integrations and develop new integrations.
• Provide support for incident management and integration monitoring.
• Perform routine break/fix support and regression testing and support the inbound/outbound interfaces to the systems.
• Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation and problem resolution.
• Analyze and translate business requirements into and functional and technical specifications.
• Ensure integrations function as designed based on functional and technical requirements.
• Consult with business and technical teams about interface design and maintenance; collaborate on design decisions.
• Understand and follow Data Governance and ensure attention to data quality.
• Understand and follow defined integration/development standards and best practices.
• Understand and ensure security and data privacy standards.
• Excellent project management skills including technical requirements gathering, integration documentation, testing plans and execution, and cut-over plans and execution from a technology perspective and lead stakeholders through these standards.
• Demonstratable experience creating and maintaining Workday Integrations.

Technical/Administrative Responsibilities

Advanced Security Administration:

• Provides security administration support for all business areas including researching & resolving issues with role-based assignments, domains and creating custom security groups to enable business process and reporting access to cross-functional users.
• Leads design, creation, configuration, workflow, testing, training, auditing, implementation, and administration of Workday basic and advanced security.
• Recommends best security practices and solutions to support end to end business processes and reporting requirements.
• Maintains data integrity and security of the Workday system by running periodic audit reports, analyzing system usage metrics and maintains role and user-based security groups, reviewing and revising Workday system security policies and security groups in order to deliver the access required for the position's responsibilities while protecting PII and access to information not relevant to their position.
• Works with management, Human Resources, and Workday Product Analysts upon creation of new position, transfer of workers, and change of Job Family to ensure correct access when position overlaps require extended access from previous position.

Technical Support & Continuous Improvement Releases:

• Participates in meetings with business and/or project teams when appropriate to discuss projects, progress, and issues to be resolved.
• Collaborates with Product Analysts and business units to streamline processes and promote user adoption using Workday.
• Partners with Product Analysts and Business Units when needed to assist in design, development, testing, deployment, and maintenance using Workday delivered tools.
• Assists team members and system users with issues by investigating problems and resolving or providing detailed recommendations on resolutions.
• Gathers, builds, tests, and documents technical requirements for enhancements and projects.
• Responsible for Object Transportation of configuration packages from Customer Central.

Workday System Administration:

• Provides system support for all business areas by investigating problems and resolving or providing recommendations on resolutions with Workday and/or issues with System Administration, integrations, security, and business processes plus recommendations of alternate solutions.
• Troubleshoots system issues and ensures appropriate parties are involved to resolve issue and collaborates with other internal/external resources to accomplish required activities.
• Creates, modifies, & supports a variety of standard and advanced reports utilizing appropriate reporting tools.
• Provides advanced experience with building, maintenance, documentation, calculated fields, and other advanced reporting functionality.
• Routinely works with Report Writers to ensure accuracy of data through routine data audits & validation.
• Prepares regularly scheduled integrations, reports and ad-hoc reporting as needed.
• Drive system best practices, standards, data governance, security and privacy compliance, Workday in-box and reporting operating procedures, and collaborates with Product Analysts and Business Owners to ensure integrity of the system.

Requirements:

• 5+ years advanced experience with the Workday application to include advanced reporting proficiency.
• 5+ years of advanced experience in Workday Integrations working on large Workday initiatives.
• 5+ years of advanced experience with Workday Studio (minimum of 10 Studio integrations), Workday Report Writer, Calculated fields Workday Extend, CCB, BIRT, EIBs, Core Connectors, Integration System User (ISU), Integration System Security Group (ISSG)
• 5+ years of hands-on experience configuring, developing and testing on the Workday platform (Proficient with Integrations, Integration Security, Workday Studio, Cloud Connect, EIBs, BIRT, Calculated Fields, Report Writer, XML, XSLT, SOAP and Rest APIs)
• 5+ years Finance data analysis experience, including the ability to understand business requirements, user needs and translate them into operational requirements.
• 3+ years experience with Workday Prism Analytics.
• Deep Workday Reporting expertise using BIRT, dashboards, embedded analytics, EIBs, Core Connectors, Studio integrations and composite reporting.
• 3+ years of experience with Workday security in relation to reporting.
• 3+ years of experience within Agile Scrum methodology.
• Experience with JSON, SOAP & REST style web services
• Solid understanding of Workday's business object model and relationships
• Understanding of Workday functional modules so that you can create technology connections (including but not limited to: Finance, HCM, Talent Management, Benefits, Time Tracking, Absence, Payroll)
• Strong analytical skills, proven experience understanding and effectively implementing Workday integrations across all Workday modules.
• 3+ years of experience within Agile Scrum methodology
• Excellent verbal and written communication skills, outstanding organizational skills and attention to detail
• Strong expertise in project management, business analysis, gathering and documenting requirements.
• Strong attention to detail, problem solving, troubleshooting and analytical skills.
• Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities.
• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution.
• Ability to work independently and in a team-oriented, collaborative environment.
• Minimum of 3 years' experience in a similar position supporting Workday Integrations or Workday Security or Workday Extend and possessing a technical development background.
• Advanced skills in Workday Studio, API(s), NotePad++, Oxygen XML or XML, and XSLT and interaction with SOAP and ReST based web services, EIB, Core Connectors, reporting, use of RaaS, Integration Security, Calculated Fields and Microsoft Office Suite.
• Advanced skills in applying Role-based and User-Based Security and Domains.
• Advanced business and Workday systems analysis skills.
• Intermediate skills in Agile delivery management
• Provide the highest level of customer support via internal ticketing system.
• Demonstrated ability to influence and work effectively and collaboratively with various business partnerships, and to promote effective collaboration between teams.
• Discipline to work with highly confidential information and ability to critically analyze data input/output for accuracy and effectiveness.

Preferred Skills:

• Bachelor's Degree preferred.
• Workday certifications a plus.
• Workday implementations in a government organization.
• Workday Extend and Orchestrate skills are strongly preferred.
• Strong knowledge of supporting Workday Finance and associated business owners preferred.